Design Manager (UI/UX)

FPT Software
Expired
+2
Tòa nhà FPT Complex, Đường Nam Kỳ Khởi Nghĩa, Phường Hòa Hải, Ngu Hanh Son, Da Nang
At office

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Job description

• As part of the ambitious 2022 growth plans of FPT Design (the centralized design team of FPT Software), we are officially expanding to Da Nang, Vietnam. We’re looking for a Design Manager, to take on the exceptional opportunity to do a ground up build and scale of the Da Nang location design team.

About The Role
• You’ll play a key role in the success of the Da Nang expansion and its ongoing operations, responsible for hiring, sales support, projects delivery, customer relations, localized policies and integrating to other FPT Design locations and our systems as a whole. And importantly, setting the right team culture and environment.
• Such a role is a rare opportunity to leverage the tremendous success of the existing team and FPT Software, whilst defining the right conditions for success specific to the Da Nang team. If you relish being in the heart of the action with autonomy and want to built a supportive environment for designers to grow and thrive, we’d love to talk with you.

What You’ll Do

Key items:
• Establish and build-up of location
• Hiring designers
• Leading, inspiring and supporting designers
• Mentoring and coaching
• Sales support
• Responsible for project delivery and resource management
• Relationship building internal and with customers

Short Term:
• Initially help to build up the essentials of establishing a presence in the Da Nang location, hiring and internal and customer relationship building.

Long Term:
• Continued scaling of team, project delivery and resourcing, maturing of processes and policies, sales support and growth of individual designer’s skills and capabilities.

Your skills and experience

Your Capabilities

• Comprehensive UX process and User Centered Design principles knowledge
• Deep understanding of discovery, research, ideation and design methods
• You’re adaptive and resourceful in your approach to research and effectively applies findings to design decision making
• Strong and obvious ability and desire to mentor designers
• Handling the complexities of large scale enterprise class projects
• Confident in working directly with c-level, product owners and decision makers in various situations such as pitching, presenting, Q&A and workshops
• Effectively lead, inspire and mentor designers one on one and as a group
• Run and be accountable for design projects from inception to delivery
• Able to accurately project plan (resourcing, timelines, cost estimation)
• Our global customer base required business level English proficiency

What You’ve Accomplished
• A clear track record of leading, inspiring and building design teams
• Have produced and implemented processes, policies and methods for design teams (work flows, customer engagement processes, etc)
• Hired designers of various seniorities
• Worked on large scale design projects that have successfully been deployed
• Have a portfolio of your design projects demonstrating UX approach and methods used, complete with artifacts that show depth of research and how findings were used to inform design decisions
• Preferably have had agency / vendor experience and understand the sales and delivery cycles inherent in such a business model

Why you'll love working here

Who You Are
In a nutshell…
• Humble - No UX rockstars, ninjas and unicorns, only selfless leaders wanted
• Approachable - Friendly and genuine for our designers and customers
• Dependable - Accountable and keeping to your word
• Professional - Meeting and exceeding expectations
• Adaptive - Solve challenges with creativity and resourcefulness
• Supportive - Serve our designers with your greatest energy

How You’ll Grow
• No matter who takes the role, there’ll undoubtably be growth and great career achievements in store. Building a team, relationships, processes, customers, all comes with incredible moments of personal development.
• Lead your team to victory in not only building a loyal global customer base and successfully delivering world class products, but be responsible for enabling designers to reach their career aspirations. Every day has the potential to be rewarding and impactful.

What It’s Like
• FPT Design has been built from day one to focus on the well being of its designers and fostering conditions for design success so they can do the greatest career defining works. Designers are given and encouraged to learn, take on projects that stretch their capabilities, all while being in an enjoyable friendly environment.
• At all layers of the FPT Design leadership team we employ a servant leadership style, the Design Manager role is no exception. Lead through supporting designers with opportunities, guidance, unblocking and helping overcome the challenges they encounter.

Our Hiring Process
• Our recruitment team will schedule a video call with our Head of Design to have an open and friendly discussion about design, know more about you as a design leader, share details about FPT Design and understand how we’d work together.
• Additional meetings with our Vice Head of Design and Lead UX may also be scheduled, followed by a negotiated formal offer letter.

FPT Software

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The leading provider of software outsourcing services in Vietnam

Company type
IT Service and IT Consulting
Company size
1000+ employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
Extra salary for OT