Business Analyst

Ba Trieu, Hoan Kiem, Ha Noi
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11 days ago

The Job

  • The individual will play the role of an analyst and consultant, who is potentially a bridge between internal development team and client, to communicate solutions implemented during UAT, UI, phase etc, go live; and support the start to end process through application maintenance
  • He/she will also be required to change client requirements into technical requirements that can be conveyed to internal development team for follow up Additionally, he/she is required to interact on a regular basis with client for system training purpose
  • Project is about implementing the IT system (Oracle Platform) for Automotive Manufacturing Industry. It is green field implementation project where scope includes complete SDLC life cycle i.e. beginning from requirement gathering, development, UAT, Training, Go Live and Support.
  • Application is almost ready for UAT and we are looking for candidate who can quickly understand the developed system (considering IT background, knowledge of CRM and Automotive will be added advantage) and help user to execute UAT and Train them.
  • During UAT and Post UAT, it is expected that candidate play critical role of coordinator for sharing and fixing the observation which might come during UAT phase from user Post UAT i.e. during application implementation phase, candidate should be able prepare the training material in Vietnamese and deliver the training (giving process and application understanding) to end user.
  • At later stage of project, application to be rollout out at different locations (identified training centres) in Vietnam.

Your Skills and Experience

  • Degree in any field, business/IT graduates preferred 2 to 3 years of relevant working experience (max 5 years) in IT/Software company handling IT Training/ IT System Operations Application Rollouts (hands-on experience in SDLC)
  • Well versed and have a good understanding of IT process and terminologies for software development cycle (Understand business expectations and processes – Analyst and consultant role)
  • Experience in automotive projects with dealer operations involvement/ Automotive OEMs/ Dealership in training departments is preferred (Knowledge in Oracle Siebel as added advantage)
  • Good interpersonal, communication skills (In both Vietnamese and English) and presentation skills for training purpose to end users; as well as communicate with client and internal development team at Tata Technologies (Pleasant and corporate suiting personality)