Business Analyst

191 Bà Triệu, Hai Ba Trung, Ha Noi
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Top 3 Reasons To Join Us

  • Công ty hàng đầu
  • Công việc tốt
  • Cơ hội thăng tiến và phát triển

The Job

Employee Value Proposition

  • Make a once in a lifetime impact

Join Techcombank now for the once-in-a-lifetime opportunity to contribute to Vietnam’s booming economic growth. Be a part of Vietnam’s leading organization to make an outsized impact and change the lives of millions.

  • Become an innovator

Join an exciting start-up with an agile culture while enjoying the benefits of stable, established business at Techcombank. We will provide you all the support to learn, experiment, launch new products and innovate.

  • Write your own success story

Join Techcombank to enjoy a step-change in your level of ownership and leadership to drive real outcomes and fulfil your potential. You can count on us to recognize your aspirations, help you achieve them and reward you for your outcomes.

Tribe Purpose

The Business Tribe supports the business by identifying TCB customer needs, both internally and externally, through development of products tailored to enrich customer experience throughout the lifecycle with TCB. The tribe designs and develops digital initiatives that maximizes value and ensures customer satisfaction, increasing customer portfolio through converting visitations to applications within a digital platform. Business tribe members are required to proactively research on market strategies, providing intelligence to the business and solve new and challenging problems.

Role Description

The Senior Business Analyst role is analyze and identify business problems and issues through data from internal and external sources and provides insights to key stakeholders and decision makers. It is crucial for the role to be able to identifies and interpret trends and patterns from datasets and construct forecast and recommendations based on market intelligence and business data. This role will be working closely with management team and tribe members in understanding business requirements and creates specifications for reports and analysis based on business requirements.

Responsibilities

Business Intelligence

  • Gather market trend and internal data to conduct business analysis and provide recommendation and enhancements to business.
  • Develop informative and actionable reports that highlights business trends, forecasts and opportunities for improvement
  • Constantly keep up to date on technologies changes, trends movement and analyzes internal dataset to provide overall insights for stakeholders

Reporting and documentation

  • Understand business processes and translating business needs and requirements into document, process diagram and design wireframe to support on product development
  • Analyze, create, validate end to end business processes and detailing functional specifications for the applications
  • Suggest modifications and improvements to business process and framework for better efficiency
  • Participate in user testing and creates documentation and user manuals for business

Working with Stakeholders

  • Work with stakeholders throughout the firm to identify opportunities and process improvement by leveraging from the firm’s data to drive business solutions
  • Identify and communicate to stakeholders both in written and verbal on insights from both opportunity and obstacles perspectives through the market data gathered

Your Skills and Experience

Domain Expertise

  • At least 4 years of relevant experience in sizable financial institutions
  • Extensive experience in researching and analyzing market trends and business process
  • Ability to impact operations and effect change
  • Experience in working on multiple projects at one time
  • Experience in writing SQL queries and using data visualization techniques and tools
  • Proven record in problem solving and critical thinking skills with the ability to identify effective solutions for complex problems

Agile/Digital Experience

  • Experience in Agile Development and/or has a strong understanding of Agile methodology and practices
  • Experience in supporting digital transformation
  • Experience working in a collaborative team environment, which includes discussions around creative reviews, giving and receiving constructive feedback to and from fellow team members and clients

Individual Skills & Competencies

  • Data Management
  • Requirement Specification
  • Analytical Thinking
  • Product Knowledge
  • Quality Orientation
  • Market Assessment
  • Communication
  • Agility

Attributes & Personality

  • Customer centricity
  • Innovation
  • Cooperation for common objectives
  • Self-development
  • Work efficiently

Qualifications

  • Bachelor's degree in a technical or business discipline or equivalent experience

Why You'll Love Working Here

VÌ SAO NÊN LỰA CHỌN TECHCOMBANK?

"Nếu bạn có năng lực, tự tin và sẵn sàng làm việc hết mình, hãy GIA NHẬP CÙNG CHÚNG TÔI. Chúng tôi tạo điều kiện để bạn có thể hiện thực hóa ước mơ của mình với một môi trường làm việc thân thiện, lý tưởng, Top 9 nơi làm việc tốt nhất Việt Nam (2018). Tại Techcombank, chúng tôi có những chế độ tưởng thưởng xứng đáng theo hiệu quả công việc. Bạn cũng sẽ có cơ hôi phát triển nghề nghiệp nhanh chóng và được đào tạo chuyên sâu bởi những nhà lãnh đạo đẳng cấp trong khu vực và trên quốc tế”

TỔ CHỨC HÀNG ĐẦU

- Ngân hàng TMCP số 1 tại Việt Nam về lợi nhuận năm 2018, 2019

- Đội ngũ lãnh đạo giỏi dẫn dắt ngân hàng tăng trưởng liên tục gần 20 quý

- Top 2 Ngân hàng có môi trường làm việc tốt nhất Việt Nam 3 năm liên tiếp (2016-2018)

CÔNG VIỆC TỐT

- Văn phòng đẳng cấp theo mô hình Agile tiên tiến

- Môi trường gắn kết với nhiều hoạt động sôi nổi: Sinh nhật ngân hàng, Team building, ASO, CLB thể thao, bữa trưa vui vẻ, year end party...

- Văn hóa công bằng, tôn trọng, tin tưởng giao phó

PHÁT TRIỂN VÀ THĂNG TIẾN

- Đào tạo chuyên sâu từ chuyên gia trong và ngoài nước

- Lộ trình nghề nghiệp, cơ hội thăng tiến rõ ràng, linh hoạt

PHÚC LỢI CẠNH TRANH

- Thu nhập cạnh tranh; mức tăng lương hàng năm vượt trội với Benchmark thị trường

- Lương tháng 13; thưởng hiệu quả công việc, Phụ cấp, chương trình vay ưu đãi với CBNV

- Bảo hiểm SK cho toàn bộ CBNV, khám SK định kỳ tại bệnh viện 5 sao