Business Analyst (BA, IT)

Top 3 reasons to join us

• The world of passion, challenge, innovation
• We're a family of young souls united by talents
• Passions and Trust

Job description

Responsibilities

• Gather information:
  • Assisting users and stakeholders to requirements and suggest ideas;
  • Synthesizing information, business processes, and system requirements from relevant stakeholders, then categorizing and prioritizing them;
• Solutions building:
  • Participating in feature design and product roadmap development;
  • Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible;
• Documenting:
  • Proficient in writing some main documents for BA: BRD, SRS, FRS, Stories, Use Case Diagram, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype;
  • Ensuring that documents and requirements are reliable and useful for the product team and users;
• Collaboration:
  • Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs;
  • Willing to work with every department with the purpose of developing the best product;
  • Supporting product education for users with the Customer Support Team;
• Testing and Evaluation:
  • Implementing basic testing tasks (defining testing scenarios, testing, and verifying any bugs or issues);
  • Evaluating solutions;

Your skills and experience

Essential:

• 2 years of experience in relevant positions;
• Bachelor's degree in business, analytics, statistics, or a related field;
• Outstanding verbal and written communication skills;
• Good at working with UML, BPMN, software analysis, design tools, and techniques;
• Knowledge and understanding, as well as experience in software development;
• Influenced English skills are required;
• Good at problem analysis and problem solving skills;
• Good logical thinking and multi-tasking skills;

Desirable:

• Experience in e-commerce and is a plus;
• Formal business analysis qualification (PBA, CBAP, CCBA, etc.) is a plus;
• Having taken any Business Analysis courses and having worked on this job for a long time is preferred;
• Easy to adapt and willing to study new knowledge to optimize the work flow and results;
• Detail-oriented, careful, patient, enthusiastic, and responsible;

Why you'll love working here

Featured benefits include:

• Monday - Friday/ 9am - 6pm
• Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
• Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee’s marriage, maternity bonus; Birthday voucher gift; 
• Annual salary review;
• PTI Healthcare, annual health check;
• Regular technical seminar & external/ internal training courses;
• Providing free coffee, tea & snack;
• Internal engagement events: Teambuilding; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
• FireGroup Sports Clubs: Running, Football, Badminton, etc;
• Laptop/ PC/ Monitor are provided.