Expired
Top 3 reasons to join us
- High bonus, healthcare insurance, free meals
- Swimming pool, gym room, futsal court, snack
- Annual sports event, outing trip, staff-party
Job description
- Receive support requests and issues related to software platform.
- Effectively process the first step of analysis to come out with impact/scope of the raised requests/issues.
- Feedback to issue owner in a timely manner with useful information.
- Support and resolve the in-house application issues using critical thinking and logical reasoning.
- Communicate the problems and resolutions to development team to improve the ongoing service delivery.
- Assist the development team members with testing and debugging.
Your skills and experience
- Working knowledge of SQL Databases & software system in general.
- Associates Degree or above in Computer Science or Equivalent.
- Good verbal and written communication in English.
- Willingness to work overtime and weekend if required.
- Self-control under pressure and high responsibility.
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Bonus Points:
- 1+ year(s) experience in a Business Analyst role.
- 1+ year(s) of experience working in a software application support position and software development methodologies.
Why you'll love working here
- High bonus based on employee’s performance, seniority- Attractive salary: up to $1500, annual rise and plus 13th & 14th month salary.
- Fair policy, employee’s hard work is always realized and compensated.
- Working in a dynamic environment with demand of growing business.
- Facilities for health maintaining & entertainment: swimming pool, soccer court, entertainment room, sport events, traveling…
- Free duty meal.
- Quarterly and annually reward program.
- Support transport allowance and parking area is provided.
- Social – Health – Insurance paid fully
- Others benefits will be accordance with the Labor Law.
Nexcel Solutions
View company
A software services to Internet-based companies provider
Company type
IT Product
Company size
151-300
employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
Extra salary for OT
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