Application Support Analyst

Nexcel Solutions
Expired
Team building 2022
Nexcel Solutions Office
Gym Room in Office
+2
SMS Tower, Quang Trung Software City, District 12, Ho Chi Minh
At office

Top 3 reasons to join us

  • High bonus, healthcare insurance, free meals
  • Swimming pool, gym room, futsal court, snack
  • Annual sports event, outing trip, staff-party

Job description

  • Receive support requests and issues related to software platform.
  • Effectively process the first step of analysis to come out with impact/scope of the raised requests/issues.
  • Feedback to issue owner in a timely manner with useful information.
  • Support and resolve the in-house application issues using critical thinking and logical reasoning.
  • Communicate the problems and resolutions to development team to improve the ongoing service delivery.
  • Assist the development team members with testing and debugging.

Your skills and experience

  • Working knowledge of SQL Databases & software system in general.
  • Associates Degree or above in Computer Science or Equivalent.
  • Good verbal and written communication in English.
  • Willingness to work overtime and weekend if required.
  • Self-control under pressure and high responsibility.
  • Bonus Points:

    • 1+ year(s) experience in a Business Analyst role.
    • 1+ year(s) of experience working in a software application support position and software development methodologies.

Why you'll love working here

- High bonus based on employee’s performance, seniority
Attractive salary: up to $1500, annual rise and plus 13th & 14th month salary.
- Fair policy, employee’s hard work is always realized and compensated.
- Working in a dynamic environment with demand of growing business.
- Facilities for health maintaining & entertainment: swimming pool, soccer court, entertainment room, sport events, traveling…
- Free duty meal.
- Quarterly and annually reward program.
- Support transport allowance and parking area is provided.
- Social – Health – Insurance paid fully
- Others benefits will be accordance with the Labor Law.

Nexcel Solutions

View company

A software services to Internet-based companies provider

Company type
IT Product
Company size
151-300 employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
Extra salary for OT