Agile Development Manager (Scrum Master)

98 Xuan Thuy Street, Thao Dien Ward, District 2, Ho Chi Minh
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Top 3 Reasons To Join Us

  • Global company - develop your career & English
  • Modern offices & scooter parking in District 2
  • Employees shares bonus & free snacks/drinks

The Job

The Agile Development Manager (ADM) is responsible for planning, leading, organizing, and motivating agile development teams to achieve a high level of performance and quality in delivering Hansen products that provide exceptional business value to Hansen customers.

  The ADM may play a number of different roles in actual practice:

  • At an enterprise level, leading and managing multiple Agile teams and/or participating in other Corporate or Department initiatives beyond the immediate scope of the Agile teams
  • At a team level, playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team and to elevate the skills of the individual team members
  • In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the business goals within designated constraints

In performing these roles, the ADM will be expected to use a high level of knowledge and experience in blending traditional management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level software development. The ADM will implement the appropriate level of planning, providing the right balance of agility and predictability. The ADM will communicate the status of projects and set expectations with key stakeholders, including senior and executive management.

Essential Job Requirements:

  • Planning and Management  – Schedule work with an emphasis on regular and timely releases while providing deliverables of high value and quality; organize and lead daily standups; prepare and distribute progress reports; manage risks and issues;  correct deviations from plans and perform delivery planning.
  • Team and Talent Management – Assist in team development while holding teams accountable for their commitments, remove roadblocks to their work; lead regular team meetings, leverage organizational resources to improve capacity for development work; and mentor and develop individual team members through regular one on ones, goal setting and performance reviews
  • Delivery Manager Support  – Support the Delivery Managers in managing customer expectations for product deliverables, manage stakeholder communications, and help to implement an effective system of governance. Be a single point of contact for all delivery dates within an agile team for team’s deliverables
  • Process Management and Improvement  – Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile development and delivery
  • Team Building  – Promote the enpowerment of the team, ensure that each team member is fully engaged in the team and is making a meaningful contribution, and encourage a sustainable pace with high-levels of quality and innovation for the team

Your Skills and Experience


  • Solid understanding of software development life cycle models as well as expert knowledge of Agile development methodology and the ability to blend them together in the right proportions to fit a business environment
  • A proven track record of successfully implementing software or web development projects using Agile methodologies including 5 years of experience in large, complex projects in a high-tech development environment with multi-function teams.
  • Prior experience with SCRUM/KANBAN Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent preferred
  • Experience overseeing cross functional development teams with at least 8 - 10 team members including Software Developers, Product Owners, Software Engineers in Test and Tech Writers.
  • Balanced business/technical background:
    • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate risks and issues
    • Ability to provide leadership to Product Owners and collaborate with customers and develop strategies and solutions that provide high business value

 Skills Required:

  • BA or BS or equivalent experience is required; MA or MS is a plus
  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Experience in business analysis and requirements gathering and management
  • Track record of establishing  and maintaining a high level of customer trust and confidence
  • Proven ability to lead software development projects and ensuring objectives, goals, and commitments are met on schedule, within budget, and with high quality
  • Solid understanding of and demonstrated experience in using appropriate tools:
    • Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne, Microsoft TFS ALM, or equivalent
    • Microsoft Project, Visio, and all Office Tools including SharePoint 365
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including at the executive level
  • Creative approach to problem-solving with the ability to focus on details while maintaining a holistic “big picture” view
  • Results oriented and self-motivated leader with an ability to drive process improvements in a fast-paced environment

Why You'll Love Working Here

  • 13th - month salary
  • HansenCX is listed on the Australian stock exchange market so all employees receive shares bonus.
  • Professionally challenging jobs in a dynamic industry. Excellent career opportunities in a growing global company
  • Upgrading healthcare for employee and family. Also, free comprehensive annual check-up for employee and possibly family.
  • Free snacks/drinks
  • Free lunch
  • 12 days annual leave – increase to 15 days annual leave after 1 year of service
  • 12 days sick leave
  • An informal international work environment. Highly skilled colleagues to learn from both locally and globally.
  • A company culture characterized by a sense of humour, commitment and ownership
  • Global company that will develop your IT career and English skills
  • Internal learning and development platform with courses for personal development
  • New and modern and offices and free scooter parking in District 2 – have cool open atmosphere with outdoor café and recreation area.
  • Company sponsored trip and events