Top 3 reasons to join us
- Very competitive remuneration package
- Flexible working environment
Job description
Report to: IT Operation Team (Vietnam), Infrastructure & Security Team (Korea)
Department: IT
Role: IT Operation (24*7*365)
Responsibilities:
- IT Service Monitoring through monitoring system
- Monitoring data backup through backup system and batch jobs through job scheduler
- Incident Initial Solving and Escalation to next level of support
- Operational Reporting during own shift hour
Your skills and experience
- Minimum 2 years of experience in IT shift operators
- Experience in IT Service Monitoring (through monitoring system)
- Experience in Monitoring data backup through backup system
- Experience in Monitoring batch jobs through job scheduler
- Experience in Monitoring abnormal activities through CCTV in Data Center
- Experience in Incident Initial Solving and Escalating to next level of support
Key competencies
1. Team work
2. Creative thinking
3. Precise analysis ability
4. Full of responsibility
5. Strong communication/interpersonal skills
6. No english required
Why you'll love working here
- Yearly increased salary based on working performance
- Fully entitled to all the regime according to Vietnam Labor Law: Social, Health & Unemployment insurance
- Friendly, active and professional working environment
- High chance of promotion
- Shift Schedule
Day Shift: 09:00 ~ 18:00 (1hour break)
Swing Shift: 17:00 ~ 02:00 (1hour break)
Night Shift: 01:00 ~ 10:00 (1hour break)
3 shift members (1 manager and 2 operators), 9 hours shift schedules including 1 hour break for 7 days a week. Every 28 days, it cycles 4 teams through a very balanced flow of 8 hours shifts: 7 day shifts on and then 2 days off, 7 swing shifts on and then 2 days off, and 7 night shifts on and then 3 days off. Each person has one day off during the working day in three cycles.
A total of 8 days off is provided during working 4 weeks.
Alliex Vietnam
Alliex is a leading provider in development and service of international financial solutions.