05 NOC Operator (junior)

IPSIP Vietnam
Expired
+2
Số SH05.01 Đường B4, Khu Saritown, Phường An Lợi Đông, District 2, Ho Chi Minh
At office

Job description

  • Operate our customer environments following predefined procedures
  • Detect and classify issues according to their severity
  • Mitigate issues when mitigation processes exist
  • Escalate issues not covered by procedures and do the follow up until resolution
  • Report abnormal events during your shift
  • Sharing 24/7 rotation as part of the team
  • Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident, ...

Your skills and experience

  • English TOEIC 700 or equivalent. French / Japanese are a plus;
  • Ability to follow thoroughly procedures;
  • Ability to quickly provide a summary of the facts;
  • Ability to share load with team members when an incident occur
  • Having experience working in a production environment is a plus

Why you'll love working here

  • Medical Healthcare Insurance to take care of you and your family
  • Chance to work in Europe, Japan, US
  • 13th-month salary, salary review 1 time/year or when you have excellence achievement
  • Great chance to develop your skills and competences, with Inner training and approach new technologies
  • Opportunities for promotions and career development in a dynamic
  • Company trip, many exciting activities for team building
  • Free parking, coffee and tea

IPSIP Vietnam

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Make IT easy!

Company type
IT Outsourcing
Company size
51-150 employees
Country
France
Working days
Monday - Friday
Overtime policy
No OT