{"id":73059,"date":"2024-06-11T18:14:15","date_gmt":"2024-06-11T11:14:15","guid":{"rendered":"https:\/\/itviec.com\/blog\/?p=73059"},"modified":"2024-07-08T11:14:47","modified_gmt":"2024-07-08T04:14:47","slug":"ban-ghi-transcript-webinar1-16052024","status":"publish","type":"post","link":"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/","title":{"rendered":"Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n [IT Success] Webinar #1: N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/#Phien_thao_luan_%E2%80%93_Tam_quan_trong_cua_%E2%80%9CNang_suat%E2%80%9D_va_%E2%80%9CGan_ket%E2%80%9D_trong_doi_ngu_IT\" >Phi\u00ean th\u1ea3o lu\u1eadn &#8211; T\u1ea7m quan tr\u1ecdng c\u1ee7a &#8220;N\u0103ng su\u1ea5t&#8221; v\u00e0 &#8220;G\u1eafn k\u1ebft&#8221; trong \u0111\u1ed9i ng\u0169 IT\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/#Phien_thao_luan_%E2%80%93_Thach_thuc_va_Co_hoi_%E2%80%93_Nhung_kho_khan_trong_qua_trinh_nang_cao_nang_suat_doi_ngu_IT_va_cach_khac_phuc\" >Phi\u00ean th\u1ea3o lu\u1eadn &#8211; Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i &#8211; Nh\u1eefng kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh n\u00e2ng cao n\u0103ng su\u1ea5t \u0111\u1ed9i ng\u0169 IT v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/#Phien_thao_luan_%E2%80%93_Thach_thuc_va_Co_hoi_%E2%80%93_Bi_quyet_xay_dung_moi_truong_lam_viec_ly_tuong_va_gan_ket_da_the_he\" >Phi\u00ean th\u1ea3o lu\u1eadn &#8211; Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i &#8211; B\u00ed quy\u1ebft x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00fd t\u01b0\u1edfng v\u00e0 g\u1eafn k\u1ebft \u0111a th\u1ebf h\u1ec7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/#Q_A\" >Q&amp;A<\/a><\/li><\/ul><\/nav><\/div>\n<p><span style=\"font-weight: 400;\">V\u1eeba qua, ITviec \u0111\u00e3 th\u00e0nh c\u00f4ng t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n Webinar online \u0111\u1ea7u ti\u00ean v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201cN\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p\u201d. H\u00e3y c\u00f9ng xem l\u1ea1i b\u1ea3n ghi Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n chi ti\u1ebft nh\u00e9!<\/span><\/p>\n<p style=\"text-align: center;\"><b><\/b><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/YnQwBeA-z7s?si=M8JpeqoMmMmCkZ42\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Phien_thao_luan_%E2%80%93_Tam_quan_trong_cua_%E2%80%9CNang_suat%E2%80%9D_va_%E2%80%9CGan_ket%E2%80%9D_trong_doi_ngu_IT\"><\/span><b>Phi\u00ean th\u1ea3o lu\u1eadn &#8211; T\u1ea7m quan tr\u1ecdng c\u1ee7a &#8220;N\u0103ng su\u1ea5t&#8221; v\u00e0 &#8220;G\u1eafn k\u1ebft&#8221; trong \u0111\u1ed9i ng\u0169 IT\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">B\u1ee9c tranh ng\u00e0nh CNTT to\u00e0n c\u1ea7u \u0111\u00e3 ch\u1ee9ng ki\u1ebfn nh\u1eefng bi\u1ebfn \u0111\u1ed5i to l\u1edbn sau \u0111\u1ea1i d\u1ecbch Covid 2019. \u0110\u1eb7c bi\u1ec7t \u0111\u1ea7u n\u0103m 2022 \u0111\u00e1nh d\u1ea5u cho giai \u0111o\u1ea1n c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1 \u1ed3 \u1ea1t khi c\u00e1c c\u00f4ng ty c\u00f4ng ngh\u1ec7 l\u1edbn nh\u01b0 Tesla hay Byju\u2019s kh\u1edfi \u0111\u1ed9ng cho ch\u00ednh s\u00e1ch sa th\u1ea3i nh\u00e2n vi\u00ean h\u00e0ng lo\u1ea1t. V\u00e0 h\u1ecd \u0111\u00e3 cho ngh\u1ec9 h\u00e0ng ngh\u00ecn nh\u00e2n s\u1ef1. \u0110\u00e2y c\u00f3 l\u1ebd l\u00e0 \u0111\u1ed9ng th\u00e1i \u0111\u1ec3 c\u00e2n b\u1eb1ng t\u00ecnh h\u00ecnh kinh doanh sau khi tuy\u1ec3n \u1ed3 \u1ea1t nh\u00e2n s\u1ef1 th\u1eddi k\u1ef3 b\u00f9ng ph\u00e1t \u0111\u1ea1i d\u1ecbch.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi l\u00e0n s\u00f3ng sa th\u1ea3i nh\u00e2n vi\u00ean v\u1eabn \u0111ang k\u00e9o d\u00e0i \u0111\u1ebfn n\u0103m nay khi \u0111\u1ea7u n\u0103m 2024 ghi nh\u1eadn g\u1ea7n 100 c\u00f4ng ty c\u00f4ng ngh\u1ec7 bao g\u1ed3m Meta, Amazon, Microsoft hay Google \u0111\u00e3 sa th\u1ea3i t\u1ed5ng c\u1ed9ng kho\u1ea3ng 25.000 nh\u00e2n vi\u00ean.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1eb1m trong h\u1ec7 sinh th\u00e1i c\u00f4ng ngh\u1ec7 to\u00e0n c\u1ea7u, c\u00e1c doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7 th\u00f4ng tin t\u1ea1i Vi\u1ec7t Nam c\u0169ng c\u00f3 nh\u1eefng \u1ea3nh h\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ebfn \u0111\u00e2y em xin ph\u00e9p \u0111\u01b0\u1ee3c \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1edbi 2 anh ch\u1ecb, em xin ph\u00e9p \u0111\u01b0\u1ee3c h\u1ecfi ch\u1ecb V\u00e2n tr\u01b0\u1edbc: &#8220;<em><strong>Sau d\u1ecbch COVID 19 v\u00e0 g\u1ea7n \u0111\u00e2y l\u00e0 s\u1ef1 bi\u1ebfn \u0111\u1ed9ng kinh t\u1ebf to\u00e0n c\u1ea7u, th\u00ec m\u00ecnh c\u00f3 \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 xu h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a \u0111\u1ed9i ng\u0169 IT c\u00f4ng ty m\u00ecnh?<\/strong><\/em>&#8220;<\/span><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">VPBank l\u00e0 1 trong nh\u1eefng ng\u00e2n h\u00e0ng ti\u00ean phong trong c\u00f4ng ngh\u1ec7, \u00e1p d\u1ee5ng s\u1ed1 h\u00f3a v\u00e0o c\u00e1c quy tr\u00ecnh kinh doanh. V\u1edbi chi\u1ebfn l\u01b0\u1ee3c n\u00e0y, VPBank b\u1eaft \u0111\u1ea7u t\u1eeb 2014-2015. V\u1edbi vi\u1ec7c \u0111\u1ea7u t\u01b0 c\u1ee7a VPBank nh\u01b0 th\u00e0nh l\u1eadp c\u00e1c trung t\u00e2m Digital Factory \u0111\u1ec3 ph\u1ee5c v\u1ee5 cho 1 kh\u1ed1i ri\u00eang l\u00e0 &#8220;Kh\u1ed1i Ng\u00e2n h\u00e0ng s\u1ed1&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi th\u1eddi gian \u0111\u1ea1i d\u1ecbch COVID-19 \u0111\u1ebfn, VPBank \u0111\u00e3 c\u00f3 s\u1eb5n c\u00e1c s\u1ea3n ph\u1ea9m s\u1ed1 h\u00f3a \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c cho nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trong giai \u0111o\u1ea1n n\u00e0y. \u0110\u00e2y c\u00f3 th\u1ec3 n\u00f3i l\u00e0 1 \u0111\u1ecbnh h\u01b0\u1edbng v\u00f4 c\u00f9ng \u0111\u00fang \u0111\u1eafn c\u1ee7a VPBank v\u00e0 k\u1ecbp th\u1eddi trong giai \u0111o\u1ea1n COVID.<\/span><br \/>\n<b>M\u1eb7c d\u00f9 l\u00e0 c\u00f3 nh\u1eefng kh\u00f3 kh\u0103n chung nh\u01b0ng m\u00e0 ngu\u1ed3n l\u1ef1c IT c\u1ee7a VPBank lu\u00f4n \u0111\u01b0\u1ee3c t\u0103ng \u0111\u1ea7u t\u01b0 \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng c\u00e1c s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 ph\u1ee5c v\u1ee5 trong n\u1ed9i b\u1ed9 ng\u00e2n h\u00e0ng, c\u0169ng nh\u01b0 mang \u0111\u1ebfn c\u00e1c d\u1ecbch v\u1ee5 cho kh\u00e1ch h\u00e0ng.\u00a0<\/b><br \/>\n<span style=\"font-weight: 400;\">\u1ede \u0111\u00e2y c\u00f3 nh\u1eefng giai \u0111o\u1ea1n t\u0103ng tr\u01b0\u1edfng c\u1ee7a Kh\u00e1ch h\u00e0ng t\u1ea1i VPBank l\u00ean \u0111\u1ebfn 35-40%. V\u00e0 \u0111\u00fang \u0111\u1ea5y l\u00e0 nh\u1eefng giai \u0111o\u1ea1n kh\u00f3 kh\u0103n nh\u01b0ng vi\u1ec7c t\u0103ng tr\u01b0\u1edfng v\u1eabn \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng v\u1edbi h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 c\u1ee7a VPBank. Ch\u00ednh v\u00ec th\u1ebf m\u00e0 kh\u00f4ng b\u1ecb c\u1eaft gi\u1ea3m nh\u01b0 nh\u1eefng c\u00f4ng ty kh\u00e1c v\u00e0 v\u1eabn ti\u1ebfp t\u1ee5c t\u0103ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi c\u00f4ng ngh\u1ec7 c\u1ee7a VPBank, c\u00f4ng ngh\u1ec7 th\u00f4ng tin lu\u00f4n g\u1eafn li\u1ec1n v\u1edbi chi\u1ebfn l\u01b0\u1ee3c kinh doanh. \u0110\u01b0\u01a1ng nhi\u00ean ch\u00fang t\u00f4i c\u0169ng c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh nh\u1ecf trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh c\u00f4ng ngh\u1ec7 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng v\u1edbi t\u00ecnh h\u00ecnh chung v\u00e0 t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a ng\u00e2n h\u00e0ng. Nh\u01b0ng \u0111\u1ed9i ng\u0169 c\u1ee7a VPBank lu\u00f4n chia ra theo 2 m\u1ee5c ti\u00eau l\u00e0<\/span><b> &#8220;Run the Bank&#8221; <\/b><span style=\"font-weight: 400;\">v\u00e0 <\/span><b>&#8220;Change the Bank&#8221; <\/b><span style=\"font-weight: 400;\">\u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 CNTT c\u1ee7a VPBank \u1ed5n \u0111\u1ecbnh v\u00e0 an to\u00e0n \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng.&#8221;<\/span><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0110\u1ea7u ti\u00ean m\u00ecnh xin chia s\u1ebb g\u00f3c nh\u00ecn chung c\u1ee7a th\u1ecb tr\u01b0\u1eddng, sau \u0111\u00f3 s\u1ebd l\u00e0 g\u00f3c nh\u00ecn c\u1ee7a b\u1ea3n th\u00e2n m\u00ecnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f3 th\u1ec3 th\u1ea5y l\u00e0 sau \u0111\u1ea1i d\u1ecbch, c\u0169ng gi\u1ed1ng nh\u01b0 c\u00e1ch \u0111\u1eb7t v\u1ea5n \u0111\u1ec1 c\u1ee7a Ninh v\u1eeba r\u1ed3i, th\u00ec s\u1ebd d\u1eabn \u0111\u1ebfn 1 l\u00e0n s\u00f3ng c\u1ee7a th\u1ebf gi\u1edbi.\u00a0<\/span><\/p>\n<p><b>G\u00f3c nh\u00ecn c\u1ee7a Users:<\/b><span style=\"font-weight: 400;\"> Theo m\u00ecnh \u0111\u00e1nh gi\u00e1, sau \u0111\u1ea1i d\u1ecbch, \u1edf m\u1ed9t g\u00f3c nh\u00ecn n\u00e0o \u0111\u00f3 th\u00ec \u0111\u00e2y l\u00e0 ph\u00e9p th\u1eed l\u1edbn \u0111\u00f2i h\u1ecfi ch\u00fang ta bi\u1ebft \u0111\u01b0\u1ee3c l\u00e0 th\u1ebf gi\u1edbi s\u1ebd thay \u0111\u1ed5i nh\u01b0 th\u1ebf n\u00e0o. V\u00e0 ch\u00fang ta \u0111ang s\u1eb5n s\u00e0ng cho vi\u1ec7c th\u00edch \u1ee9ng trong giai \u0111o\u1ea1n m\u1edbi nh\u01b0 th\u1ebf n\u00e0o. V\u00e0 \u0111i\u1ec1u n\u00e0y c\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn \u0111\u1ebfn ng\u00e0nh IT n\u00f3i ri\u00eang v\u00e0 to\u00e0n b\u1ed9 th\u1ecb tr\u01b0\u1eddng n\u00f3i chung. V\u1ec1 m\u1eb7t th\u1ecb tr\u01b0\u1eddng, th\u1ecb tr\u01b0\u1eddng trong n\u01b0\u1edbc \u0111\u01b0\u01a1ng nhi\u00ean l\u00e0 b\u1ecb \u1ea3nh h\u01b0\u1edfng, n\u01b0\u1edbc n\u00e0o c\u0169ng th\u1ebf th\u00f4i, khi \u0111\u1ea1i d\u1ecbch x\u1ea3y ra, ch\u00fang ta kh\u00f4ng c\u00f2n c\u00e1i b\u00ecnh th\u01b0\u1eddng n\u1eefa, th\u00ec ch\u00fang ta s\u1ebd ph\u00e1t sinh ra c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1edbi. B\u1ea3n ch\u1ea5t c\u00e1c kh\u00e1ch h\u00e0ng ch\u00fang ta c\u0169ng ch\u01b0a th\u1ec3 chuy\u1ec3n d\u1ecbch ngay \u0111\u01b0\u1ee3c, n\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ea7u ti\u00ean l\u00e0 ti\u00eau c\u1ef1c \u0111\u1ebfn ch\u00fang ta tr\u01b0\u1edbc: vi\u1ec7c th\u00ec b\u1ecb c\u1eaft, b\u1ecb gi\u1ea3m. \u0110\u01b0\u01a1ng nhi\u00ean v\u1edbi c\u00f4ng ty nh\u01b0 c\u1ee7a m\u00ecnh th\u00ec c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u1ede b\u00ean Nh\u1eadt n\u01a1i m\u00e0 m\u00ecnh \u0111ang ph\u1ee5 tr\u00e1ch th\u00ec th\u1ecb tr\u01b0\u1eddng c\u00f2n sinh ra 1 vi\u1ec7c m\u1edbi n\u1eefa l\u00e0 ngo\u00e0i vi\u1ec7c b\u1ecb c\u1eaft gi\u1ea3m (ng\u01b0\u1eddi Nh\u1eadt th\u00ec c\u0169ng c\u00f3 th\u1ec3 n\u00f3i l\u00e0 kh\u00e1 gi\u00e0, c\u00e1ch l\u00e0m truy\u1ec1n th\u1ed1ng nhi\u1ec1u, c\u00e1c c\u00f4ng ty gi\u00e0 nhi\u1ec1u) <\/span><b>th\u00ec sau \u0111\u1ea1i d\u1ecbch, ng\u01b0\u1eddi Nh\u1eadt b\u1ea3n ch\u1ea5t l\u00e0 c\u0169ng thay \u0111\u1ed5i, c\u00e1ch l\u00e0m c\u0169ng thay \u0111\u1ed5i.<\/b><span style=\"font-weight: 400;\"> Trong d\u1ecbch th\u00ec b\u1ecb \u1ea3nh h\u01b0\u1edfng c\u1eaft gi\u1ea3m, sau d\u1ecbch th\u00ec c\u00e1c c\u00f4ng ty Nh\u1eadt c\u0169ng chuy\u1ec3n m\u00ecnh t\u00edch c\u1ef1c h\u01a1n nh\u01b0 VPBank tr\u01b0\u1edbc c\u00f3 n\u00f3i, h\u1ecd s\u1ed1 h\u00f3a, h\u1ecd kh\u00f4ng l\u00e0m truy\u1ec1n th\u1ed1ng nhi\u1ec1u n\u1eefa, online nhi\u1ec1u h\u01a1n, c\u00e1ch giao vi\u1ec7c c\u0169ng kh\u00e1c h\u01a1n. Th\u00ec s\u1ebd ph\u00e1t sinh 1 v\u1ea5n \u0111\u1ec1 m\u1edbi, \u0111\u00f3 l\u00e0 b\u1ea3n th\u00e2n c\u00e1c c\u00f4ng ty Outsourcing nh\u01b0 b\u1ecdn m\u00ecnh, c\u00f4ng ty Vi\u1ec7t Nam, c\u00f4ng ty kh\u00e1c \u1edf Nh\u1eadt ch\u1ecbu s\u1ee9c c\u1ea1nh tranh c\u1ee7a 1 l\u1ef1c l\u01b0\u1ee3ng l\u1edbn c\u00e1c lao \u0111\u1ed9ng b\u1ea3n \u0111\u1ecba. H\u1ecd ch\u1ea5p nh\u1eadn gi\u1ea3m thi\u1ec3u c\u00e1c thu nh\u1eadp c\u0169ng nh\u01b0 c\u1eaft gi\u1ea3m c\u00e1c chi ph\u00ed v\u1edbi nh\u1eefng h\u00ecnh th\u1ee9c kh\u00e1c nhau, VD nh\u01b0 \u0111\u1ed9i ng\u0169 Freelancer t\u0103ng l\u00ean, h\u1ecd kh\u00f4ng c\u00f2n l\u00e0m vi\u1ec7c nh\u01b0 c\u0169 n\u1eefa. B\u1ea3n th\u00e2n h\u1ecd c\u0169ng kh\u00f4ng th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c ng\u01b0\u1eddi m\u1edbi, h\u1ecd s\u1eb5n s\u00e0ng ra \u0111i th\u00ec c\u0169ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t l\u00e0 doanh nghi\u1ec7p ch\u1ee7 nh\u01b0 m\u00ecnh.\u00a0<\/span><\/p>\n<p><b>C\u00f2n n\u00f3i \u0111\u1ebfn CMC Japan v\u00e0 CMC Global c\u00f3 b\u1ecb \u1ea3nh h\u01b0\u1edfng kh\u00f4ng th\u00ec c\u0169ng ph\u1ea3i th\u1eb3ng th\u1eafn l\u00e0 c\u00f3 b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/b><span style=\"font-weight: 400;\"> B\u1ecdn m\u00ecnh c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng r\u1ea5t nhi\u1ec1u, r\u1ea5t nhi\u1ec1u b\u1ea1n m\u1ea5t vi\u1ec7c, nh\u01b0ng m\u00e0 gi\u1ed1ng nh\u01b0 c\u00e1c doanh nghi\u1ec7p kh\u00e1c th\u00ec CMC Global c\u0169ng l\u00e0 1 trong nh\u1eefng doanh nghi\u1ec7p r\u1ea5t nhanh ch\u00f3ng th\u00edch \u1ee9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng \u0111\u1ea5y, switch ngay c\u00e1i mode l\u00e0m vi\u1ec7c, trang b\u1ecb nh\u1eefng c\u00e1i m\u00e0 h\u1ec7 th\u1ed1ng y\u00eau c\u1ea7u \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c t\u1eeb xa \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c v\u1edbi m\u00f4i tr\u01b0\u1eddng m\u1edbi.&#8221;<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>Em xin c\u1ea3m \u01a1n s\u1ef1 chia s\u1ebb c\u1ee7a 2 Di\u1ec5n gi\u1ea3<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Phien_thao_luan_%E2%80%93_Thach_thuc_va_Co_hoi_%E2%80%93_Nhung_kho_khan_trong_qua_trinh_nang_cao_nang_suat_doi_ngu_IT_va_cach_khac_phuc\"><\/span><b>Phi\u00ean th\u1ea3o lu\u1eadn &#8211; Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i &#8211; <\/b><b>Nh\u1eefng kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh n\u00e2ng cao n\u0103ng su\u1ea5t \u0111\u1ed9i ng\u0169 IT v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>Kh\u00f3 kh\u0103n c\u1ee7a doanh nghi\u1ec7p tr\u01b0\u1edbc bi\u1ebfn \u0111\u1ed9ng th\u1ecb tr\u01b0\u1eddng v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">V\u00e0 em th\u1ea5y, &#8220;N\u0103ng su\u1ea5t&#8221; v\u00e0 vi\u1ec7c &#8220;G\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169&#8221; l\u00e0 2 y\u1ebfu t\u1ed1 lu\u00f4n \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u trong b\u1ea5t k\u1ef3 ho\u00e0n c\u1ea3nh n\u00e0o. V\u00e0 \u0111\u00e2y l\u00e0 c\u0169ng l\u00e0 ch\u1ee7 \u0111\u1ec1 ch\u00ednh trong Webinar ng\u00e0y h\u00f4m nay: &#8220;N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0111\u1ed9i ng\u0169 IT &#8211; Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p&#8221;.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u01b0a anh ch\u1ecb, trong b\u1ed1i c\u1ea3nh l\u00e0n s\u00f3ng sa th\u1ea3i v\u1eabn ch\u01b0a c\u00f3 d\u1ea5u hi\u1ec7u d\u1eebng l\u1ea1i, ch\u1eafc ch\u1eafn c\u00e1c doanh nghi\u1ec7p c\u00f3 kh\u00f4ng \u00edt nh\u1eefng kh\u00f3 kh\u0103n, th\u00e1ch th\u1ee9c.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Em xin ph\u00e9p \u0111\u01b0\u1ee3c h\u1ecfi anh Ch\u1ec9nh: Kh\u00f4ng bi\u1ebft l\u00e0 anh Ch\u1ec9nh c\u00f3 th\u1ec3 chia s\u1ebb v\u1edbi kh\u00e1n gi\u1ea3 v\u1ec1 <em><strong>t<\/strong><\/em><em><strong>h\u00e1ch th\u1ee9c l\u1edbn nh\u1ea5t m\u00e0 CMC Japan \u0111\u00e3 \u0111\u1ed1i m\u1eb7t khi \u0111\u1ee9ng tr\u01b0\u1edbc nh\u1eefng bi\u1ebfn \u0111\u1ed9ng c\u1ee7a th\u1ecb tr\u01b0\u1eddng nh\u01b0 v\u1eady v\u00e0 kh\u00f3 kh\u0103n \u0111\u00f3 li\u00ean quan \u0111\u1ebfn 2 ch\u1ec9 s\u1ed1 &#8220;N\u0103ng su\u1ea5t&#8221; v\u00e0 &#8220;G\u1eafn k\u1ebft&#8221; trong \u0111\u1ed9i ng\u0169 IT nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">M\u00ecnh tr\u1ea3 l\u1eddi th\u1eb3ng v\u00e0o c\u00e2u h\u1ecfi c\u1ee7a Ninh.<\/span><\/p>\n<p><b>\u0110\u1ea7u ti\u00ean l\u00e0 b\u00e0n \u0111\u1ebfn vi\u1ec7c y\u00eau c\u1ea7u n\u0103ng su\u1ea5t nh\u01b0 th\u1ebf n\u00e0o.<\/b><span style=\"font-weight: 400;\"> C\u00e1i n\u00e0y ai c\u0169ng bi\u1ebft l\u00e0 \u0111\u00f2i h\u1ecfi th\u1ecb tr\u01b0\u1eddng kh\u00e1c h\u1eb3n r\u1ed3i, nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng kh\u1eaft khe h\u01a1n nhi\u1ec1u v\u00e0 \u0111\u1eb7c bi\u1ec7t sau \u0111\u1ea1i d\u1ecbch th\u00ec ch\u00fang ta c\u0169ng nh\u1eadn ra r\u00f5 m\u1ed9t b\u00e0i to\u00e1n \u0111\u00f3 l\u00e0: ch\u00fang ta ph\u1ea3i chuy\u1ec3n m\u00ecnh th\u1eadt nhi\u1ec1u, v\u00e0 ng\u01b0\u1eddi ta \u0111\u00f2i h\u1ecfi 1 th\u1ee9 n\u0103ng su\u1ea5t m\u00e0 b\u1ecdn m\u00ecnh hay n\u00f3i l\u00e0: <\/span><b>Th\u1ecb tr\u01b0\u1eddng b\u00e2y gi\u1edd kh\u1eaft khe \u0111\u1ebfn m\u1ee9c l\u00e0 kh\u00f4ng c\u00f2n ch\u1ed7 \u0111\u1ec3 ch\u00fang ta xin l\u1ed7i n\u1eefa<\/b><span style=\"font-weight: 400;\">. Ng\u01b0\u1eddi ta \u0111\u00f2i h\u1ecfi \u1edf \u0111\u00e2y, n\u0103ng su\u1ea5t kh\u00f4ng ch\u1ec9 c\u00f3 l\u00e0 l\u00e0m nhanh l\u00e0m nhi\u1ec1u, m\u00e0 ph\u1ea3i v\u1eeba nhanh v\u1eeba nhi\u1ec1u m\u00e0 ph\u1ea3i ch\u1ea5t l\u01b0\u1ee3ng n\u1eefa. \u1ede \u0111\u00e2y ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00f2i h\u1ecfi \u0111\u1ebfn m\u1ee9c kh\u00f4ng th\u1ec3 c\u00f3 c\u01a1 h\u1ed9i xin l\u1ed7i v\u00e0 s\u1eeda sai.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00f3i nh\u01b0 v\u1eady th\u00ec c\u00e1c b\u1ea1n c\u0169ng ph\u1ea3i hi\u1ec3u theo ngh\u0129a \u0111en l\u00e0: &#8220;B\u00ecnh th\u01b0\u1eddng trong c\u00f4ng vi\u1ec7c em v\u1eabn l\u00e0m sai, v\u1eabn xin l\u1ed7i \u0111\u01b0\u1ee3c m\u00e0? Kh\u00e1ch h\u00e0ng v\u1eabn cho&#8230;&#8221; Nh\u01b0ng m\u00e0, c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 th\u00ec v\u1eabn c\u00f3 th\u1ec3 nh\u01b0 v\u1eady, nh\u01b0ng t\u1ed5ng quan chung th\u1ecb tr\u01b0\u1eddng \u0111\u00f2i h\u1ecfi 1 c\u00e1ch kh\u1eaft khe h\u01a1n nh\u01b0 \u1edf tr\u00ean.<\/span><\/p>\n<p><b>Th\u1ee9 2, song song \u0111\u00f3 l\u00e0 1 chi\u1ec1u ng\u01b0\u1ee3c l\u1ea1i ti\u00eau c\u1ef1c h\u01a1n, \u0111\u00f3 l\u00e0 sau \u0111\u1ea1i d\u1ecbch, n\u1ec1n kinh t\u1ebf b\u1ecb \u1ea3nh h\u01b0\u1edfng, n\u1ec1n c\u00f4ng nghi\u1ec7p \u1ea3nh h\u01b0\u1edfng nhi\u1ec1u c\u0169ng nh\u01b0 n\u1ec1n ch\u00ednh tr\u1ecb th\u1ebf gi\u1edbi n\u1eefa. <\/b><span style=\"font-weight: 400;\">\u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c c\u1ea5u tr\u00fac c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 l\u01b0\u1ee3ng vi\u1ec7c c\u00f3 s\u1ef1 bi\u1ebfn \u0111\u1ed9ng nhi\u1ec1u. \u0110\u1ed1i v\u1edbi c\u00f4ng ty Outsourcing c\u1ee7a b\u1ecdn m\u00ecnh, th\u00ec b\u1ea3n th\u1eadn s\u1ef1 v\u1eadn \u0111\u1ed9ng, xoay chuy\u1ec3n, nhu c\u1ea7u c\u1ee7a x\u00e3 h\u1ed9i r\u1ea5t nhanh nh\u01b0 v\u1eady c\u0169ng impact \u0111\u1ebfn b\u1ecdn m\u00ecnh. Nhi\u1ec1u khi \u1ea3nh h\u01b0\u1edfng th\u1eb3ng \u0111\u1ebfn b\u1ecdn m\u00ecnh lu\u00f4n. VD nh\u01b0 h\u00f4m nay v\u1eabn \u0111ang l\u00e0m r\u1ea5t ngon, nh\u01b0ng ng\u00e0y mai c\u00f4ng ngh\u1ec7 c\u0169 thay \u0111\u1ed5i ho\u00e0n to\u00e0n, kh\u00e1ch h\u00e0ng c\u0169ng ph\u1ea3i thay \u0111\u1ed5i ngay. B\u1ecdn m\u00ecnh ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi vi\u1ec7c l\u00e0 gi\u1ea3i quy\u1ebft l\u00e0m sao cho h\u00e0ng ch\u1ee5c, h\u00e0ng tr\u0103m nh\u00e2n s\u1ef1 kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p n\u1eefa. Th\u00ec \u0111\u1ea5y l\u00e0 1 th\u00e1ch th\u1ee9c r\u1ea5t l\u00e0 l\u1edbn, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong b\u1ed1i c\u1ea3nh t\u1ed1c \u0111\u1ed9 thay \u0111\u1ed5i c\u1ee7a k\u1ef9 thu\u1eadt nhanh ch\u00f3ng m\u1eb7t, nh\u01b0ng s\u1ef1 th\u00edch nghi c\u1ee7a c\u00e1c nh\u00e2n s\u1ef1 IT ch\u01b0a ch\u1eafc \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1i t\u1ed1c \u0111\u1ed9 \u0111\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ea5y l\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn b\u1ecdn m\u00ecnh.<\/span><\/p>\n<p><b>\u0110\u01b0\u01a1ng nhi\u00ean l\u00e0 c\u0169ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn g\u1eafn k\u1ebft n\u1eefa.<\/b><span style=\"font-weight: 400;\"> V\u00ec sao? \u0110\u01a1n gi\u1ea3n th\u00f4i. Khi m\u00e0 bu\u1ed9c l\u00f2ng ch\u00fang t\u00f4i, gi\u1ed1ng nh\u01b0 tr\u00ean th\u1ebf gi\u1edbi, t\u1ea5t nhi\u00ean l\u00e0 m\u00ecnh kh\u00f4ng sa th\u1ea3i \u1ed3 \u1ea1t, nh\u01b0ng m\u00e0 c\u00f4ng ty v\u1eabn bu\u1ed9c ph\u1ea3i \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh \u0111au l\u00f2ng nh\u01b0 v\u1eady. R\u1ed3i trong qu\u00e1 tr\u00ecnh l\u00e0m, vi\u1ec7c th\u00ec \u00edt, n\u0103ng su\u1ea5t th\u00ec k\u00e9m, s\u1ebd sinh ra nh\u1eefng v\u1ea5n \u0111\u1ec1 kh\u00e1c. R\u1ed3i l\u00e0m t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a c\u00e1c b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng ng\u1ed3i xa nhau, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng g\u1eb7p nhau \u0111\u01b0\u1ee3c n\u1eefa th\u00ec c\u00e1i \u1ea3nh h\u01b0\u1edfng, c\u00e1i m\u00f4 h\u00ecnh v\u00e0 t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c m\u1edbi n\u00f3 s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn g\u1eafn k\u1ebft c\u1ee7a doanh nghi\u1ec7p. T\u1ea5t nhi\u00ean ch\u00fat n\u1eefa l\u00e0 m\u00ecnh s\u1ebd chia s\u1ebb th\u00eam l\u00e0 c\u00f3 c\u1ea3 \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c v\u00e0 ti\u00eau c\u1ef1c, ch\u1ee7 \u0111\u1ed9ng v\u00e0 b\u1ecb \u0111\u1ed9ng.\u00a0<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>Kh\u00f4ng bi\u1ebft v\u1edbi ch\u1ecb V\u00e2n th\u00ec ch\u1ecb th\u1ea5y th\u1ebf n\u00e0o \u1ea1? Ch\u1ecb c\u00f3 b\u1ed5 sung th\u00eam nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t n\u00e0o m\u00e0 trong m\u1ea3ng ph\u00e1t tri\u1ec3n D\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng c\u1ee7a Ng\u00e2n h\u00e0ng, c\u1ee5 th\u1ec3 \u1edf \u0111\u00e2y l\u00e0 VPBank \u0111\u1ec3 kh\u00e1n gi\u1ea3 c\u00f3 nh\u1eefng c\u00e1i nh\u00ecn \u0111a chi\u1ec1u h\u01a1n \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?<\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">B\u00ean ph\u00eda m\u00ecnh th\u00ec h\u01a1i kh\u00e1c m\u1ed9t ch\u00fat so v\u1edbi b\u00ean c\u00e1c c\u00f4ng ty Outsourcing. V\u1ec1 ng\u00e2n h\u00e0ng th\u00ec b\u00ean m\u00ecnh c\u0169ng c\u00f3 c\u00e1c h\u1ec7 th\u1ed1ng In-house v\u00e0 v\u1eadn h\u00e0nh tr\u1ef1c ti\u1ebfp c\u00e1c h\u1ec7 th\u1ed1ng h\u00e3ng cung c\u1ea5p. B\u00ean ph\u00eda VPBank, n\u0103ng su\u1ea5t s\u1ebd l\u00e0 m\u1ed9t ph\u1ea7n h\u1ec7 qu\u1ea3\/k\u1ebft qu\u1ea3 c\u1ee7a g\u1eafn k\u1ebft. \u0110\u1ec3 n\u00f3i v\u1ec1 g\u1eafn k\u1ebft th\u00ec n\u00f3 s\u1ebd \u0111\u01b0\u1ee3c <\/span><b>\u0111i t\u1eeb 2 h\u01b0\u1edbng.<\/b><\/p>\n<p><b>\u0110\u1ea7u ti\u00ean l\u00e0 t\u1eeb ph\u00eda VPBank, <\/b><span style=\"font-weight: 400;\">l\u00e0 doanh nghi\u1ec7p l\u00e0m g\u00ec \u0111\u1ec3 g\u1eafn k\u1ebft nh\u00e2n vi\u00ean? Th\u00ec VPBank c\u1ea7n ph\u1ea3i t\u1ea1o n\u00ean nh\u1eefng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c ho\u1eb7c x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p, c\u00f3 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i, ho\u1eb7c l\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ghi nh\u1eadn th\u00e0nh t\u00edch v\u00e0 khen th\u01b0\u1edfng k\u1ecbp th\u1eddi. Th\u00ec \u0111\u1ea5y l\u00e0 c\u00e1ch VPBank g\u1eafn k\u1ebft nh\u00e2n vi\u00ean.\u00a0<\/span><\/p>\n<p><b>V\u00e0 ng\u01b0\u1ee3c l\u1ea1i th\u00ec nh\u00e2n vi\u00ean c\u0169ng ph\u1ea3i g\u1eafn k\u1ebft v\u1edbi t\u1ed5 ch\u1ee9c. <\/b><span style=\"font-weight: 400;\">Th\u00ec nh\u00e2n vi\u00ean g\u1eafn k\u1ebft v\u1edbi t\u1ed5 ch\u1ee9c t\u1eeb nh\u1eefng \u0111i\u1ec1u nh\u01b0 l\u00e0 c\u00e1ch l\u00e0m \u0111\u1ec3 l\u00e0m sao hi\u1ec7u qu\u1ea3 h\u01a1n, t\u00edch c\u1ef1c h\u01a1n, ra s\u1ea3n ph\u1ea9m nhanh h\u01a1n v\u00e0 c\u00f3 c\u00e1c achievement c\u1ee5 th\u1ec3 v\u00e0 \u0111\u01b0\u1ee3c ghi nh\u1eadn. Ghi nh\u1eadn \u1edf \u0111\u00e2y l\u00e0 m\u00ecnh t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn business v\u00e0 ra \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 kinh doanh hi\u1ec7u qu\u1ea3 lu\u00f4n, nh\u00ecn \u0111\u01b0\u1ee3c ra s\u1ed1 lu\u00f4n. Th\u00ec \u0111\u00f3 l\u00e0 nh\u1eefng th\u1ee9 m\u00e0 VPBank \u0111ang l\u00e0m<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u00e1ch th\u1ee9c \u1edf \u0111\u00e2y c\u0169ng \u0111\u00fang l\u00e0<\/span><b> th\u00e1ch th\u1ee9c t\u1eeb 2 chi\u1ec1u.<\/b><span style=\"font-weight: 400;\"> Th\u00e1ch th\u1ee9c \u1edf ph\u00eda VPBank \u0111\u00e3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf r\u1ed3i, tuy nhi\u00ean l\u00e0 \u1edf t\u1ea1i kh\u1ed1i C\u00f4ng ngh\u1ec7 c\u1ee7a VPBank c\u0169ng c\u00f3 nh\u1eefng thay \u0111\u1ed5i m\u00e0 \u0111\u1ec3 \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c l\u00e0:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Nh\u1eefng c\u00f4ng ngh\u1ec7 m\u1edbi trong v\u1eadn h\u00e0nh v\u00e0 \u00e1p d\u1ee5ng cho business nh\u01b0 OpenAPI, Microservices, RPA,&#8230;\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; R\u1ed3i chuy\u1ec3n d\u1ecbch theo c\u00e1c xu h\u01b0\u1edbng nh\u01b0 Cloud \u0111\u1ec3 gi\u1ea3m c\u00e1c chi ph\u00ed v\u1eadn h\u00e0nh, v.v.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">VPBank \u0111\u00e3 \u00e1p d\u1ee5ng theo c\u00e1c xu h\u01b0\u1edbng \u0111\u00f3 \u0111\u1ec3 upgrade ki\u1ebfn th\u1ee9c cho ch\u00ednh nh\u00e2n vi\u00ean trong VPBank \u0111\u1ec3 h\u1ecd th\u1ea5y l\u00e0 h\u1ecd c\u00f3 nh\u1eefng thay \u0111\u1ed5i v\u1ec1 ki\u1ebfn th\u1ee9c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng chung. Th\u00ec \u0111\u1ea5y l\u00e0 c\u00e1ch m\u00e0 VPBank g\u1eafn k\u1ebft v\u00e0 vi\u1ec7c \u0111\u00f3 c\u0169ng c\u00f3 nh\u1eefng hi\u1ec7u qu\u1ea3 t\u00edch c\u1ef1c gi\u00fap VPBank c\u00f3 nh\u1eefng s\u1ea3n ph\u1ea9m v\u00e0 nh\u1eefng k\u1ebft qu\u1ea3 nh\u1ea5t \u0111\u1ecbnh trong th\u1eddi gian v\u1eeba qua.&#8221;<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host): <\/span><\/h4>\n<p>Em c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n \u1ea1.<\/p>\n<h3><b>Th\u00e1ch th\u1ee9c t\u1eeb nhu c\u1ea7u kh\u1eaft khe h\u01a1n t\u1eeb th\u1ecb tr\u01b0\u1eddng<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc xu h\u01b0\u1edbng chuy\u1ec3n d\u1ecbch c\u1ee7a n\u1ec1n kinh t\u1ebf to\u00e0n c\u1ea7u sau \u0111\u1ea1i d\u1ecbch Covid-19, c\u00e1c doanh nghi\u1ec7p ph\u1ea7n m\u1ec1m Vi\u1ec7t Nam c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp c\u1eadn v\u00e0 b\u1eaft tay h\u1ee3p t\u00e1c v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng l\u1edbn tr\u00ean th\u1ebf gi\u1edbi. Kh\u00f4ng nh\u1eefng v\u1eady, v\u1edbi kh\u00e1ch h\u00e0ng trong n\u01b0\u1edbc, c\u00e1c ng\u00e0nh ngh\u1ec1 m\u0169i nh\u1ecdn nh\u01b0 t\u00e0i ch\u00ednh ng\u00e2n h\u00e0ng c\u0169ng ch\u1ee9ng ki\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n th\u1ea7n t\u1ed1c v\u1edbi s\u1ef1 ra \u0111\u1eddi ng\u00e0y c\u00e0ng nhi\u1ec1u nh\u1eefng ti\u1ec7n \u00edch \u1ee9ng d\u1ee5ng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u00e0y c\u00e0ng gia t\u0103ng c\u1ee7a h\u00e0ng tri\u1ec7u kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c c\u00e1c doanh nghi\u1ec7p s\u1ebd ph\u1ea3i chinh ph\u1ee5c nh\u1eefng kh\u00e1ch h\u00e0ng trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc &#8220;kh\u00f3 t\u00ednh&#8221; h\u01a1n v\u1edbi nh\u1eefng h\u1ec7 th\u1ed1ng l\u1eadp tr\u00ecnh c\u00f3 \u0111\u1ed9 kh\u00f3 v\u1ec1 logic (ki\u1ebfn tr\u00fac gi\u1ea3i ph\u00e1p) cao h\u01a1n v\u1edbi s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng l\u1edbn h\u01a1n, y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng nghi\u1ec7p v\u1ee5 ph\u1ee9c t\u1ea1p h\u01a1n, y\u00eau c\u1ea7u tr\u00ecnh \u0111\u1ed9 nh\u00e2n s\u1ef1 cao h\u01a1n.<\/span><\/p>\n<p><em><strong>Theo anh chi, \u0111\u00e2y c\u00f3 ph\u1ea3i l\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn \u1ea3nh h\u01b0\u1edfng t\u1edbi n\u0103ng su\u1ea5t hay l\u00e0 t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m hay kh\u00f4ng? V\u00e0 doanh nghi\u1ec7p c\u1ee7a anh ch\u1ecb c\u00f3 \u0111ang \u0111\u1ed1i di\u1ec7n v\u1edbi \u0111i\u1ec1u n\u00e0y hay kh\u00f4ng?<\/strong><\/em><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0110\u00fang, \u0111\u00e2y c\u0169ng l\u00e0 1 th\u00e1ch th\u1ee9c v\u1edbi b\u00ean ph\u00eda VPBank trong c\u00e1c d\u1ef1 \u00e1n v\u1ec1 c\u00f4ng ngh\u1ec7. Tr\u01b0\u1edbc \u0111\u1ea1i d\u1ecbch COVID-19 ho\u1eb7c \u1edf giai \u0111o\u1ea1n tr\u01b0\u1edbc th\u00ec kh\u00e1ch h\u00e0ng \u0111\u1ebfn qu\u1ea7y l\u00e0 ch\u00ednh. Th\u1ebf n\u00ean kh\u00e1ch h\u00e0ng \u0111\u1ebfn qu\u1ea7y th\u00ec l\u00fac \u0111\u1ea5y ng\u01b0\u1eddi s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng l\u00e0 nh\u00e2n vi\u00ean, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 kh\u00e1ch h\u00e0ng. Sau khi m\u00ecnh d\u1ecbch chuy\u1ec3n s\u1ed1 h\u00f3a ho\u1eb7c c\u00e1c s\u1ea3n ph\u1ea9m online, th\u00ec b\u00e2y gi\u1edd l\u00e0 kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp c\u1ee7a ng\u00e2n h\u00e0ng. <\/span><b>Th\u00ec vi\u1ec7c \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng hay l\u00e0 c\u00e1c ti\u1ec7n \u00edch cho kh\u00e1ch h\u00e0ng, m\u00e0 b\u1ecdn m\u00ecnh hay g\u1ecdi l\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 v\u1ec1 CX t\u1ee9c l\u00e0 m\u1ee9c h\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, th\u00ec \u0111\u1ea5y l\u00e0 1 th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi VPBank.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ngo\u00e0i ra, c\u00f3 nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh nh\u01b0 l\u00e0 th\u1eddi gian x\u1eed l\u00fd c\u1ea1nh tranh gi\u1eefa c\u00e1c ng\u00e2n h\u00e0ng v\u1edbi nhau. VD nh\u01b0 c\u00f9ng 1 s\u1ea3n ph\u1ea9m nh\u01b0 l\u00e0 cho vay hay s\u1ea3n ph\u1ea9m s\u1ed1 h\u00f3a, ho\u1eb7c m\u1edf 1 d\u1ecbch v\u1ee5 n\u00e0o \u0111\u00f3, th\u00ec gi\u1eefa c\u00e1c ng\u00e2n h\u00e0ng c\u00f3 s\u1ef1 c\u1ea1nh tranh l\u00e0m sao \u0111\u1ec3 gi\u1ea3m th\u1eddi gian ph\u00ea duy\u1ec7t trong n\u1ed9i b\u1ed9, \u0111\u1ea3m b\u1ea3o ph\u1ea3i r\u1ea5t l\u00e0 nhanh. Th\u00ec \u0111\u1ea5y c\u0169ng l\u00e0 1 trong s\u1ed1 nh\u1eefng th\u00e1ch th\u1ee9c.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u00f3 th\u00ec VPBank \u0111\u00e3 l\u00e0m g\u00ec \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c? Th\u00ec c\u00e1c m\u00f4 h\u00ecnh tri\u1ec3n khai s\u1ea3n ph\u1ea9m, tri\u1ec3n khai v\u1ec1 software c\u1ee7a VPBank c\u0169ng c\u00f3 nh\u1eefng thay \u0111\u1ed5i. Tr\u01b0\u1edbc kia, \u1edf VPBank<\/span><b> \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh Hybrid<\/b><span style=\"font-weight: 400;\">, t\u1ee9c l\u00e0 \u0111\u1ed1i v\u1edbi c\u00e1c ph\u00e1t tri\u1ec3n tr\u00ean h\u1ec7 th\u1ed1ng front-end thay \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean nhi\u1ec1u h\u01a1n, th\u00ec m\u00ecnh<\/span><b> \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh Agile<\/b><span style=\"font-weight: 400;\">. Nh\u01b0ng \u0111\u1ed1i v\u1edbi ph\u00eda Back-end th\u00ec m\u00ecnh <\/span><b>\u00e1p d\u1ee5ng Waterfall. <\/b><span style=\"font-weight: 400;\">\u0110\u1ec3 2 b\u00ean c\u00f3 th\u1ec3 kh\u1edbp \u0111\u01b0\u1ee3c v\u1edbi nhau theo t\u1eebng c\u00e1c c\u00e1i sprint \u0111\u1ec3 c\u00f3 th\u1ec3 deliver \u0111\u01b0\u1ee3c \u0111\u00fang k\u1ebf ho\u1ea1ch cho kh\u00e1ch h\u00e0ng m\u00e0 v\u1eabn t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1ed9i ng\u0169 \u1edf ph\u00eda Back-end. Th\u00ec \u0111\u1ea5y l\u00e0 c\u00e1ch m\u00e0 VPBank \u00e1p d\u1ee5ng \u0111\u1ec3 v\u1eadn h\u00e0nh n\u00e2ng cao n\u0103ng su\u1ea5t c\u1ee7a ph\u00e1t tri\u1ec3n.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>Em c\u1ea3m \u01a1n ph\u1ea7n chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n.<\/p>\n<h3><b>B\u00ed quy\u1ebft truy\u1ec1n l\u1eeda cho \u0111\u1ed9i ng\u0169 IT<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Trong b\u1ed1i c\u1ea3nh suy tho\u00e1i c\u1ee7a n\u1ec1n kinh t\u1ebf to\u00e0n c\u1ea7u hi\u1ec7n nay th\u00ec vi\u1ec7c c\u00e1c c\u00f4ng ty si\u1ebft ch\u1eb7t ng\u00e2n s\u00e1ch l\u00e0 xu h\u01b0\u1edbng t\u1ea5t y\u1ebfu. Y\u00eau c\u1ea7u ch\u1ea5t l\u01b0\u1ee3ng nghi\u1ec7p v\u1ee5 v\u00e0 ti\u1ebfn \u0111\u1ed9 c\u1ee7a d\u1ef1 \u00e1n hay d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng cao h\u01a1n v\u1edbi c\u00f9ng m\u1ed9t ng\u00e2n s\u00e1ch chi ph\u00ed. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 t\u1ea1o ra \u00e1p l\u1ef1c v\u1edbi nh\u00e0 qu\u1ea3n tr\u1ecb \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ef1 \u00e1n\/d\u1ecbch v\u1ee5 \u1ee9ng d\u1ee5ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong b\u1ed1i c\u1ea3nh \u0111\u00f3, ch\u1ea5t l\u01b0\u1ee3ng ngu\u1ed3n l\u1ef1c lu\u00f4n l\u00e0 v\u1ea5n \u0111\u1ec1 s\u1ed1ng c\u00f2n v\u1edbi m\u1ed9t d\u1ef1 \u00e1n\/d\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m. Tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n c\u1ee7a c\u00e1 nh\u00e2n v\u00e0 c\u1ee7a team c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 n\u0103ng su\u1ea5t d\u1ef1 \u00e1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ebfn \u0111\u00e2y em c\u0169ng mu\u1ed1n \u0111\u1eb7t c\u00e2u h\u1ecfi t\u1edbi anh ch\u1ecb \u0111\u1ec3 c\u00f9ng kh\u00e1n gi\u1ea3 l\u00e0m r\u00f5 h\u01a1n \u0111i\u1ec1u n\u00e0y.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Em xin h\u1ecfi anh Ch\u1ec9nh: <em><strong>L\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd doanh nghi\u1ec7p n\u00f3i chung v\u00e0 qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c n\u00f3i ri\u00eang, anh Ch\u1ec9nh l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 truy\u1ec1n l\u1eeda cho \u0111\u1ed9i ng\u0169 vi\u00ean, t\u1eeb \u0111\u00f3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ngu\u1ed3n l\u1ef1c trong m\u00f4i tr\u01b0\u1eddng kinh doanh?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">C\u00e2u h\u1ecfi c\u1ee7a Ninh kh\u00e1 th\u00fa v\u1ecb. M\u00ecnh xin tr\u1ea3 l\u1eddi nh\u01b0 sau:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ea7u ti\u00ean m\u00ecnh xin ph\u00e9p b\u1ed5 sung m\u1ed9t ch\u00fat v\u1ec1 th\u00e1ch th\u1ee9c \u1edf c\u00e2u tr\u00ean, v\u1ec1 th\u00e1ch th\u1ee9c c\u1ee7a b\u1ecdn m\u00ecnh. B\u1ecdn m\u00ecnh l\u00e0 IT Outsource n\u00ean l\u00e0 b\u1ecdn m\u00ecnh hay \u0111\u00f9a l\u00e0 b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u1ea3 c\u00e1i &#8220;S\u1ed5 m\u0169i h\u1eaft h\u01a1i&#8221; c\u1ee7a kh\u00e1ch h\u00e0ng n\u1eefa. Th\u00ec d\u1eabn \u0111\u1ebfn m\u1ed9t v\u1ea5n \u0111\u1ec1 l\u00e0 y\u00eau c\u1ea7u v\u1ec1 m\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng, n\u0103ng su\u1ea5t, tr\u00ecnh \u0111\u1ed9 cao l\u00ean. V\u00e0 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng ng\u00e0y c\u00e0ng kh\u1eaft khe h\u01a1n. T\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn gi\u1edd c\u00f3 th\u1ec3 l\u00e0 &#8220;T\u00f4i c\u1ea7n 1 skill n\u00e0y, c\u1ee5 th\u1ec3 l\u00e0 Java hay .Net,&#8230;&#8221; g\u00ec \u0111\u00f3 r\u1ea5t thu\u1ea7n t\u00fay. <\/span><b>Nh\u01b0ng b\u00e2y gi\u1edd b\u00e0i to\u00e1n kh\u00e1ch h\u00e0ng \u0111\u01b0a cho ch\u00fang ta n\u00f3 kh\u00e1c.<\/b><span style=\"font-weight: 400;\"> H\u1ecd ch\u1ec9 n\u00eau ra v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd th\u00f4i, c\u00f2n l\u1ea1i \u0111\u00f2i h\u1ecfi c\u00e1c doanh nghi\u1ec7p nh\u01b0 b\u1ecdn m\u00ecnh ph\u1ea3i ti\u1ebfp c\u1eadn nh\u01b0 th\u1ebf n\u00e0o t\u1edbi b\u00e0i to\u00e1n business \u0111\u00f3 \u0111\u1ec3 t\u01b0 v\u1ea5n ng\u01b0\u1ee3c l\u1ea1i cho h\u1ecd.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u1ee9c l\u00e0 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng kh\u1eaft khe h\u01a1n r\u1ed3i. <\/span><b>Hay n\u00f3i c\u00e1ch kh\u00e1c l\u00e0 \u0111\u1ed1i v\u1edbi 1 c\u00f4ng ty Outsourcing th\u00ec bu\u1ed9c l\u00f2ng ph\u1ea3i c\u00f3 n\u0103ng l\u1ef1c t\u01b0 v\u1ea5n. <\/b><span style=\"font-weight: 400;\">\u0110i\u1ec1u n\u00e0y \u0111\u1eb7t ra 1 v\u1ea5n \u0111\u1ec1 cho \u0111\u1ed9i ng\u0169 IT l\u00e0 ph\u1ea3i n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ee7a m\u00ecnh l\u00ean, kh\u00f4ng ph\u1ea3i ch\u1ec9 c\u00f3 technical kh\u00f4ng n\u1eefa, m\u00e0 c\u00f2n c\u00f3 c\u1ea3 vi\u1ec7c l\u00e0 anh hi\u1ec3u b\u00e0i to\u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o, anh nh\u1eadn \u0111\u1ecbnh b\u00e0i to\u00e1n v\u00e0 &#8220;b\u0103m&#8221; n\u00f3 ra sao, sau \u0111\u00f3 l\u00e0 \u00e1p d\u1ee5ng nh\u1eefng c\u00e1i k\u1ef9 thu\u1eadt m\u00ecnh \u0111ang c\u00f3 v\u00e0o nh\u01b0 th\u1ebf n\u00e0o. C\u0169ng c\u00f3 th\u1ec3 b\u00e2y gi\u1edd kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0m nh\u1eefng vi\u1ec7c ch\u00fang ta c\u00f3 th\u1ec3 l\u00e0m n\u1eefa, m\u00e0 v\u1edbi nh\u1eefng m\u1ea3ng m\u00ecnh kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c, m\u00ecnh ph\u1ea3i &#8220;m\u01b0\u1ee3n tay, m\u01b0\u1ee3n l\u1ef1c&#8221; c\u1ee7a c\u00e1c c\u00f4ng ty kh\u00e1c k\u1ebft h\u1ee3p \u0111\u1ec3 c\u00f9ng l\u00e0m v\u1edbi m\u00ecnh. Th\u00ec \u0111\u1ea5y l\u00e0 vi\u1ec7c m\u00e0 c\u1ea7n ph\u1ea3i thay \u0111\u1ed5i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u00ec trong b\u1ed1i c\u1ea3nh \u0111\u00f3, l\u00e0m sao \u0111\u1ec3 truy\u1ec1n l\u1eeda cho c\u00e1c b\u1ea1n? Th\u00ec th\u00e0nh th\u1eadt chia s\u1ebb v\u1edbi c\u00e1c b\u1ea1n l\u00e0 c\u00f3 r\u1ea5t nhi\u1ec1u anh ch\u1ecb kh\u00e1c gi\u1ecfi h\u01a1n trong vi\u1ec7c truy\u1ec1n l\u1eeda, c\u00f2n c\u00e1ch m\u00e0 m\u00ecnh truy\u1ec1n l\u1eeda l\u00e0 m\u00ecnh hay \u0111\u00f9a v\u1edbi c\u00e1c b\u1ea1n l\u00e0 <\/span><b>&#8220;Anh th\u00edch v\u1eadn h\u00e0nh c\u00f4ng ty theo c\u00e1c l\u00e0 &#8220;3 c\u00f9ng&#8221;<\/b><span style=\"font-weight: 400;\">. Ngh\u0129a l\u00e0, b\u1eaft ch\u01b0\u1edbc c\u1ee5 T\u00f4 Ho\u00e0i ng\u00e0y x\u01b0a l\u00e0 &#8220;C\u00f9ng ngh\u0129, C\u00f9ng b\u00e0n, C\u00f9ng l\u00e0m&#8221;. M\u1edf r\u1ed9ng th\u00eam 2 &#8220;C\u00f9ng&#8221; n\u1eefa l\u00e0 &#8220;C\u00f9ng th\u00e0nh c\u00f4ng, C\u00f9ng th\u1ea5t b\u1ea1i&#8221;. B\u1edfi v\u00ec \u1edf trong m\u1ed9t th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i bi\u1ebfn \u0111\u1ed9ng c\u0169ng nh\u01b0 l\u00e0 c\u00f4ng ngh\u1ec7 thay \u0111\u1ed5i nhi\u1ec1u nh\u01b0 th\u1ebf n\u00e0y, kh\u00f4ng ai bi\u1ebft tr\u01b0\u1edbc \u0111\u01b0\u1ee3c n\u00f3 th\u1ebf n\u00e0o c\u1ea3. V\u00e0 c\u00f3 nh\u1eefng c\u00f4ng ngh\u1ec7 m\u1edbi n\u1eefa, th\u00ec c\u00f3 th\u1ec3 l\u00e0 ng\u00e0y mai c\u00f4ng ngh\u1ec7 n\u00e0y kh\u00e1ch h\u00e0ng \u00e1p d\u1ee5ng, t\u1ea5t nhi\u00ean l\u00e0 m\u00ecnh c\u00f3 ph\u00e2n t\u00edch v\u1ec1 xu h\u01b0\u1edbng \u0111\u1ea5y, nh\u01b0ng m\u00e0 c\u0169ng c\u00f3 nh\u1eefng th\u1ee9 m\u00ecnh ch\u01b0a bao gi\u1edd l\u00e0m. Th\u1ebf th\u00ec ch\u1ea3 nh\u1ebd kh\u00f4ng l\u00e0m th\u00ec th\u00f4i? M\u00e0 kh\u00f4ng l\u00e0m th\u00ec b\u00e2y gi\u1edd l\u00e0m g\u00ec c\u00f3 vi\u1ec7c. Th\u00ec bu\u1ed9c l\u00f2ng ph\u1ea3i th\u1eed th\u00f4i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong m\u1ed9t \u0111\u1ed9i ng\u0169 trong doanh nghi\u1ec7p, c\u1ee5 th\u1ec3 l\u00e0 doanh nghi\u1ec7p IT Outsourcing th\u00ec c\u00e1c b\u1ea1n bi\u1ebft l\u00e0 \u0111\u1ed9i ng\u0169 r\u1ea5t l\u00e0 tr\u1ebb, ng\u01b0\u1ee3c l\u1ea1i ng\u01b0\u1eddi tr\u1ebb c\u0169ng c\u00f3 r\u1ea5t nhi\u1ec1u idea. C\u00e1ch m\u00e0 m\u00ecnh \u0111ang l\u00e0m v\u1edbi c\u00e1c b\u1ea1n l\u00e0 <\/span><b>&#8220;3 c\u00f9ng&#8221;: C\u00f9ng join v\u00e0o v\u1edbi c\u00e1c b\u1ea1n \u1ea5y, c\u00f9ng ngh\u0129, c\u00f9ng th\u1eed. <\/b><span style=\"font-weight: 400;\">V\u1ec1 c\u00e1ch truy\u1ec1n l\u1eeda th\u00ec, n\u1ebfu n\u00f3i v\u1ec1 c\u00e1ch c\u0169 nh\u01b0 l\u00e0 &#8220;Anh l\u00e0m nh\u01b0 n\u00e0y th\u00ec c\u00e1c em ph\u1ea3i th\u1ebf n\u00e0y&#8230;&#8221; th\u00ec v\u1edbi quan \u0111i\u1ec3m c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh l\u00e0 \u0111\u00fang kh\u00f4ng c\u00f2n \u0111\u1ee7 n\u1eefa r\u1ed3i. Nhi\u1ec1u khi m\u00ecnh l\u1ea1i th\u1ea5y l\u00e0 c\u00e1c b\u1ea1n truy\u1ec1n l\u1ea1i l\u1eeda cho m\u00ecnh, l\u00e0 truy\u1ec1n t\u1edbi l\u1eabn nhau. M\u00ecnh k\u1ebft lu\u1eadn \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh \u1edf \u0111\u00e2y l\u00e0: b\u00e2y gi\u1edd trong \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ecdn m\u00ecnh s\u1ebd kh\u00f4ng l\u00e0m theo h\u01b0\u1edbng l\u00e0 anh b\u1ea3o g\u00ec c\u00e1c em l\u00e0m \u0111\u1ea5y n\u1eefa, m\u00e0 truy\u1ec1n l\u1eeda b\u1eb1ng c\u00e1ch l\u00e0 m\u00ecnh join v\u00e0o c\u00f9ng c\u00e1c b\u1ea1n, m\u00ecnh l\u00e0 member c\u1ee7a c\u00e1c b\u1ea1n \u1ea5y, v\u00e0 c\u00e1c b\u1ea1n c\u00f9ng ngh\u0129 v\u1edbi m\u00ecnh, \u0111\u01b0a l\u00ean b\u00e0n nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 c\u00f9ng m\u1ed5 x\u1ebb v\u1edbi nhau v\u00e0 qua \u0111\u00f3 c\u00f9ng truy\u1ec1n l\u1eeda cho nhau. \u0110\u1ea5y l\u00e0 c\u00e1ch m\u00ecnh \u0111ang l\u00e0m.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Em r\u1ea5t c\u1ea3m \u01a1n chia s\u1ebb c\u1ee7a anh Ch\u1ec9nh \u1ea1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u0169ng xin \u0111\u01b0\u1ee3c h\u1ecfi \u00fd ki\u1ebfn c\u1ee7a ch\u1ecb V\u00e2n \u1ea1. <em><strong>Ch\u1ecb V\u00e2n th\u1ea5y l\u00e0 vi\u1ec7c qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c trong l\u0129nh v\u1ef1c Ng\u00e2n h\u00e0ng c\u00f3 kh\u00e1c bi\u1ec7t nhi\u1ec1u kh\u00f4ng so v\u1edbi m\u1ea3ng Ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m \u1ea1?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u1eadt ra v\u1edbi m\u00ecnh th\u00ec c\u0169ng s\u1ebd <\/span><b>kh\u00e1 l\u00e0 t\u01b0\u01a1ng \u0111\u1ed3ng, gi\u1eefa qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c c\u1ee7a c\u00f4ng ty Outsourcing v\u00e0 qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c IT trong ng\u00e2n h\u00e0ng.\u00a0<\/b><\/p>\n<p><b>M\u1ee5c ti\u00eau \u0111\u1eb7t ra v\u1eabn l\u00e0 m\u00ecnh deliver g\u00ec, s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 g\u00ec \u0111\u1ebfn cho ng\u01b0\u1eddi d\u00f9ng.<\/b><span style=\"font-weight: 400;\"> M\u00e0 ng\u01b0\u1eddi d\u00f9ng \u1edf \u0111\u00e2y v\u1edbi c\u00e1c b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 tr\u1ef1c ti\u1ebfp, m\u00e0 c\u1ee7a m\u00ecnh \u1edf \u0111\u00e2y l\u00e0 tr\u1ef1c ti\u1ebfp \u0111\u1ebfn business, \u0111\u1ebfn kh\u00e1ch h\u00e0ng, v\u00e0 b\u1ecdn m\u00ecnh nh\u1eadn \u0111\u01b0\u1ee3c ngay c\u00e1i hi\u1ec7u \u1ee9ng \u0111\u00f3. T\u1ee9c l\u00e0 v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m khi m\u00e0 tri\u1ec3n khai v\u00e0 \u0111\u01b0a l\u00ean tr\u00ean m\u00f4i tr\u01b0\u1eddng Production, th\u00ec kh\u00e1ch h\u00e0ng d\u00f9ng v\u00e0 trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 l\u1ed7i s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c ngay ph\u1ea3n h\u1ed3i. L\u00fac \u0111\u00f3 l\u00e0 c\u00e1c anh em s\u1ebd t\u1eadp trung v\u00e0o \u0111\u1ec3 t\u00ecm xem nguy\u00ean nh\u00e2n l\u00e0 g\u00ec v\u00e0 fix nhanh nh\u1ea5t c\u00f3 th\u1ec3. V\u00ec s\u1ea3n ph\u1ea9m m\u00ecnh \u0111ang n\u00f3i \u1edf \u0111\u00e2y l\u00e0 online, v\u00e0 n\u1ebfu nh\u01b0 c\u00f3 issue l\u00e0 c\u00f3 downtime, l\u00e0 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kinh doanh tr\u1ef1c ti\u1ebfp c\u1ee7a ng\u00e2n h\u00e0ng v\u00e0 c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u00f3 l\u00e0 v\u1ec1 ph\u00eda IT v\u00e0 v\u1eadn h\u00e0nh.<\/span><\/p>\n<p><b>C\u00f2n v\u1ec1 \u0111\u1ed9i ng\u0169 ph\u00e1t tri\u1ec3n th\u00ec sao? Th\u00ec c\u0169ng t\u01b0\u01a1ng t\u1ef1. <\/b><span style=\"font-weight: 400;\">B\u00ean m\u00ecnh c\u00f3 c\u00e1c team \u0111\u1ee7 t\u1eeb BA, Developer, r\u1ed3i Tester, v\u00e0 c\u00f3 c\u00e1c b\u1ea1n v\u1ec1 Ph\u00e2n t\u00edch v\u00e0 Solution Architect. Th\u00ec khi nh\u1eadn 1 y\u00eau c\u1ea7u l\u00e0 ch\u1eafc ch\u1eafc c\u1ea3 team s\u1ebd ng\u1ed3i l\u1ea1i v\u1edbi nhau, v\u00e0 \u0111\u1ec3 l\u00e0m sao \u0111\u1ec3 m\u00ecnh t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t, \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi v\u00e0 \u0111\u01b0a l\u00ean \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c b\u00e0i to\u00e1n, t\u01b0 v\u1ea5n \u0111\u01b0\u1ee3c cho c\u1ea3 nghi\u1ec7p v\u1ee5 v\u1ec1 b\u00e0i to\u00e1n \u0111\u00f3. V\u00ec nghi\u1ec7p v\u1ee5 th\u00ec h\u1ecd hi\u1ec3u y\u00eau c\u1ea7u nghi\u1ec7p v\u1ee5, h\u1ecd hi\u1ec3u y\u00eau c\u1ea7u \u0111\u1ec1 b\u00e0i nh\u01b0ng m\u00ecnh gi\u1ea3i gi\u1ea3i b\u00e0i to\u00e1n \u1ea5y nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c t\u0103ng tr\u01b0\u1edfng cho h\u1ecd. V\u00e0 khi h\u1ecd tri\u1ec3n khai, th\u00ec m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd ch\u00ednh l\u00e0 \u0111\u1ed9ng l\u1ef1c cho \u0111\u1ed9i ph\u00e1t tri\u1ec3n, v\u00e0 \u0111\u1ea5y l\u00e0 1 ph\u1ea7n y\u1ebfu t\u1ed1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f2n y\u1ebfu t\u1ed1 n\u1eefa l\u00e0 v\u1ec1 <\/span><b>s\u1ed1 li\u1ec7u ch\u00fang m\u00ecnh s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c lu\u00f4n khi tri\u1ec3n khai 1 s\u1ea3n ph\u1ea9m ra, kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng mang l\u1ea1i doanh thu nh\u01b0 th\u1ebf n\u00e0o l\u00e0 m\u00ecnh s\u1ebd nh\u00ecn \u0111\u01b0\u1ee3c ngay. <\/b><span style=\"font-weight: 400;\">Trong 1 ng\u00e0y, ho\u1eb7c l\u00e0 ngay chi\u1ec1u h\u00f4m \u0111\u1ea5y l\u00e0 m\u00ecnh c\u00f3 th\u1ec3 nh\u00ecn \u0111\u01b0\u1ee3c c\u00f3 bao nhi\u00eau ng\u01b0\u1eddi d\u00f9ng, c\u00f3 bao nhi\u00eau kh\u00e1ch h\u00e0ng g\u1eedi bao nhi\u00eau ti\u1ec1n, ho\u1eb7c l\u00e0 c\u00f3 bao nhi\u00eau kh\u00e1ch h\u00e0ng vay c\u1ee7a ng\u00e2n h\u00e0ng. <\/span><b>Th\u00ec nh\u1eefng c\u00e1i \u0111\u1ea5y l\u00e0 nh\u1eefng \u0111\u1ed9ng l\u1ef1c mang l\u1ea1i n\u00e2ng cao n\u0103ng su\u1ea5t c\u1ee7a \u0111\u1ed9i ng\u0169 lu\u00f4n.<\/b><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Em c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n \u1ea1.<\/span><\/p>\n<h3><b>\u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng c\u1ee5 \u201cData Analytics\u201d trong \u0111\u1ed9i ng\u0169 IT<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb, \u0111\u1ebfn \u0111\u00e2y th\u00ec ch\u00fang ta \u0111\u00e3 th\u1ea5y \u0111\u01b0\u1ee3c 1 ph\u1ea7n c\u1ee7a b\u1ee9c tranh v\u1ec1 nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u1ec3 l\u00e0m ch\u1ee7 c\u00f4ng ngh\u1ec7, l\u00e0m ch\u1ee7 chuy\u00ean m\u00f4n v\u00e0 l\u00e0m sao \u0111\u1ec3 qu\u1ea3n tr\u1ecb \u0111\u01b0\u1ee3c ngu\u1ed3n nh\u00e2n l\u1ef1c. V\u00e0 t\u1eeb \u0111\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng nhu c\u1ea7u ng\u00e0y c\u00e0ng cao c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1eady th\u00ec ch\u00fang ta c\u00f3 c\u00f4ng c\u1ee5 n\u00e0o \u0111\u1ec3 \u0111o l\u01b0\u1eddng n\u0103ng su\u1ea5t v\u00e0 m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft c\u1ee7a \u0111\u1ed9i ng\u0169 hay kh\u00f4ng? V\u00e0 ch\u00fang ta ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 nh\u1eefng ch\u1ec9 s\u1ed1 \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng thay \u0111\u1ed5i ph\u00f9 h\u1ee3p trong chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a doanh nghi\u1ec7p<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Xu h\u01b0\u1edbng g\u1ea7n \u0111\u00e2y c\u00e1c doanh nghi\u1ec7p \u0111ang s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 Data Analytics \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t d\u1ef1 \u00e1n d\u1ef1a tr\u00ean c\u00e1c KPI c\u1ee5 th\u1ec3. \u0110\u00e2y c\u00f3 th\u1ec3 coi l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u \u0111\u1ec3 hi\u1ec3n th\u1ecb c\u00e1c ch\u1ec9 s\u1ed1 v\u00e0 t\u1eeb \u0111\u00f3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u01b0a ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c kinh doanh ph\u00f9 h\u1ee3p d\u1ef1a tr\u00ean nh\u1eefng ch\u1ec9 s\u1ed1 &#8220;s\u1ee9c kh\u1ecfe kinh doanh&#8221; c\u1ee7a doanh nghi\u1ec7p. Nh\u01b0ng b\u00ean c\u1ea1nh nh\u1eefng \u01b0u \u0111i\u1ec3m th\u00ec v\u1eabn t\u1ed3n t\u1ea1i nh\u1eefng m\u1eb7t tr\u00e1i c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y. V\u00ed d\u1ee5: \u0111\u1ec3 c\u00f3 ch\u1ec9 s\u1ed1 KPI \u0111\u1eb9p th\u00ec team s\u1ebd \u01b0u ti\u00ean l\u00e0m nh\u1eefng ticket d\u1ec5 tr\u01b0\u1edbc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1eady \u0111\u1ec3 l\u00e0m r\u00f5 h\u01a1n v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y, em xin ph\u00e9p h\u1ecfi anh Ch\u1ec9nh tr\u01b0\u1edbc \u1ea1.\u00a0<\/span><\/p>\n<p><em><strong>Anh \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 nh\u1eefng \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a c\u00e1c c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng n\u00e0y, v\u00e0 doanh nghi\u1ec7p CMC Japan c\u00f3 \u00e1p d\u1ee5ng c\u00f4ng c\u1ee5 n\u00e0y v\u00e0o trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a m\u00ecnh kh\u00f4ng \u1ea1?<\/strong><\/em><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">C\u1ea3m \u01a1n c\u00e2u h\u1ecfi c\u1ee7a Ninh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 1 c\u00e2u h\u1ecfi hay, \u1edf ch\u1ed7 \u0111\u00fang l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p <\/span><b>hi\u1ec7n t\u1ea1i \u0111\u1ec1u d\u00f9ng KPI l\u00e0m th\u01b0\u1edbc \u0111o. <\/b><span style=\"font-weight: 400;\">Ph\u1ea7n n\u00e0y l\u00e0 1 th\u01b0\u1edbc \u0111o kh\u00e1 \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 m\u00ecnh ngh\u0129 l\u00e0 c\u1ea7n thi\u1ebft. Tuy nhi\u00ean n\u00f3 c\u0169ng c\u00f3 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a n\u00f3. Nh\u01b0 Ninh n\u00f3i, ngo\u00e0i vi\u1ec7c c\u00e1c b\u1ea1n s\u1ebd ch\u1ecdn c\u00e1i n\u00e0o d\u1ec5 tr\u01b0\u1edbc th\u00ec c\u00f2n 1 vi\u1ec7c n\u1eefa, \u0111\u00f3 l\u00e0 KPI b\u1ea3n ch\u1ea5t l\u00e0 ch\u1ec9 c\u00f3 s\u1ed1 th\u00f4i. \u0110\u00f4i khi ng\u01b0\u1eddi ta \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ed1 \u0111\u00f3 b\u1eb1ng nhi\u1ec1u c\u00e1ch, v\u00e0 trong \u0111\u00f3 c\u00f3 c\u1ea3 c\u00e1c c\u00e1ch m\u00e0 doanh nghi\u1ec7p kh\u00f4ng mong mu\u1ed1n, n\u00f3 kh\u00f4ng b\u1ec1n v\u1eefng. Th\u1ef1c t\u1ebf v\u1eabn c\u00f3 nh\u1eefng vi\u1ec7c nh\u01b0 v\u1eady. Tuy nhi\u00ean v\u1edbi b\u1ecdn m\u00ecnh, th\u00ec <\/span><b>m\u00ecnh c\u00f3 s\u1eed d\u1ee5ng th\u00eam 1 th\u01b0\u1edbc \u0111o n\u1eefa l\u00e0 OKR<\/b><span style=\"font-weight: 400;\">, \u0111i\u1ec1u kh\u00e1c nhau l\u00e0 n\u00f3 c\u00f3 th\u00eam 1 c\u00e1i kh\u00e1c, l\u00e0 \u00fd ngh\u0129a c\u1ee7a vi\u1ec7c \u0111\u1ea5y nh\u01b0 th\u1ebf n\u00e0o. V\u00e0 n\u00f3 kh\u00f4ng ch\u1ec9 \u0111o vi\u1ec7c on\/off c\u1ee7a c\u00e1i gi\u00e1 tr\u1ecb \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u01b0 v\u1eady n\u1eefa m\u00e0 c\u00f2n quan tr\u1ecdng h\u01a1n v\u1ec1 qu\u00e1 tr\u00ecnh \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u00f3 nh\u01b0 th\u1ebf n\u00e0o. Gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a n\u00f3 l\u00e0 g\u00ec v\u00e0 \u00fd ngh\u0129a n\u00f3 ra sao. Th\u00ec \u0111\u1ea5y l\u00e0 c\u00e1i m\u00e0 b\u1ecdn m\u00ecnh \u0111ang l\u00e0m \u0111\u1ec3 \u0111o performance c\u1ee7a nh\u00e2n vi\u00ean.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u1ebf c\u00f2n trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y th\u00ec t\u1ea5t nhi\u00ean c\u00f3 nhi\u1ec1u th\u01b0\u1edbc \u0111o, nh\u01b0ng m\u00ecnh c\u00f3 \u0111i\u1ec1u <\/span><b>kh\u00e1 t\u1ef1 h\u00e0o l\u00e0 v\u1edbi CMC Global v\u00e0 ngay c\u1ea3 CMC Japan b\u1ecdn m\u00ecnh d\u00f9ng chung 1 h\u1ec7 th\u1ed1ng tool c\u1ee7a t\u1eadp \u0111o\u00e0n. <\/b><span style=\"font-weight: 400;\">V\u00e0 c\u0169ng &#8220;flex&#8221; nh\u1eb9 m\u1ed9t ch\u00fat l\u00e0 trong c\u00f4ng vi\u1ec7c IT Outsourcing c\u1ee7a m\u00ecnh th\u00ec t\u1ea1i th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i, c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng n\u0103ng su\u1ea5t c\u0169ng nh\u01b0 t\u00ecnh tr\u1ea1ng c\u1ee7a c\u00e1c d\u1ef1 \u00e1n &#8220;kh\u1ecfe m\u1ea1nh, y\u1ebfu, ung th\u01b0&#8221; \u1edf \u0111\u00e2u hay b\u1ec7nh ch\u1ed7 n\u00e0o th\u00ec ho\u00e0n to\u00e0n b\u1ecdn m\u00ecnh c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y h\u1ebft v\u00e0 r\u1ea5t minh b\u1ea1ch. N\u00f3 gi\u00fap b\u1ecdn m\u00ecnh gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u00e0i th\u1ee9 l\u00e0 transparent v\u1ec1 m\u1eb7t th\u00f4ng tin, nh\u01b0 c\u00e1c b\u1ea1n nh\u00e2n vi\u00ean t\u1eeb sales ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111o\u00e1n \u0111\u01b0\u1ee3c s\u1eafp t\u1edbi m\u00ecnh thu nh\u1eadp nh\u01b0 th\u1ebf n\u00e0o. C\u00f3 nh\u1eefng c\u00f4ng c\u1ee5 \u0111o n\u0103ng su\u1ea5t, c\u00f3 nh\u1eefng c\u00f4ng th\u1ee9c r\u1ea5t l\u00e0 r\u1ea1ch r\u00f2i v\u00e0 r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c th\u01b0\u1edfng n\u0103ng su\u1ea5t nh\u01b0 th\u1ebf n\u00e0o, c\u00e1c b\u1ea1n \u0111\u01b0\u1ee3c \u0111o n\u0103ng su\u1ea5t ra sao, b\u1ea1n n\u00e0o \u0111ang \u0111\u01b0\u1ee3c allocate \u0111\u1ee7 vi\u1ec7c, b\u1ea1n n\u00e0o tr\u1ed1ng vi\u1ec7c, ch\u1ed7 n\u00e0o \u0111ang th\u1eeba skill n\u00e0o, v.v. \u0110\u1ea5y l\u00e0 vi\u1ec7c m\u00e0 b\u1ecdn m\u00ecnh \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Quay l\u1ea1i m\u1ed9t ch\u00fat v\u1ec1 vi\u1ec7c th\u01b0\u1edbc \u0111o performance c\u1ee7a c\u00e1c b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o, th\u00ec m\u00ecnh chia s\u1ebb m\u1ed9t ch\u00fat l\u00e0 b\u1ecdn m\u00ecnh v\u1eabn \u0111ang s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 KPI \u0111\u1ec3 \u0111o. Nh\u01b0ng b\u00ean c\u1ea1nh \u0111\u00f3 th\u00ec b\u1ecdn m\u00ecnh c\u00f3 s\u1eed d\u1ee5ng th\u00eam 1 c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb nh\u00e2n l\u1ef1c l\u00e0 OKR, trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y th\u00ec b\u1ecdn m\u00ecnh c\u0169ng c\u00f3 nhi\u1ec1u c\u00e1c h\u1ec7 th\u1ed1ng tool kh\u00e1c c\u1ee7a d\u00e2n IT, nh\u01b0ng \u0111\u1ec1u \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf m\u1ed9t c\u00e1ch r\u1ea5t \u0111\u1ed3ng b\u1ed9 v\u00e0 sync, <\/span><b>s\u1ed1 l\u01b0\u1ee3ng tool \u00edt nh\u01b0ng m\u00e0 c\u00f3 th\u1ec3 d\u00f9ng \u0111\u01b0\u1ee3c cho nhi\u1ec1u m\u1ee5c \u0111\u00edch kh\u00e1c nhau.<\/b><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><b><i> <\/i><\/b><span style=\"font-weight: 400;\">D\u1ea1 em c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb t\u1eeb anh Ch\u1ec9nh \u1ea1.<\/span><\/p>\n<h3><b>M\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb v\u00e0 c\u00e1c b\u1ea1n, b\u00ean c\u1ea1nh \u0111o l\u01b0\u1eddng c\u00e1c ch\u1ec9 s\u1ed1 c\u1ee7a d\u1ef1 \u00e1n, th\u00ec vi\u1ec7c linh ho\u1ea1t \u00e1p d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c c\u0169ng mang l\u1ea1i nh\u1eefng hi\u1ec7u qu\u1ea3 kh\u00f4ng nh\u1ecf. Trong th\u1ef1c t\u1ebf th\u00ec c\u00f3 r\u1ea5t nhi\u1ec1u nh\u1eefng m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng l\u00e0m vi\u1ec7c c\u1ee7a d\u1ef1 \u00e1n, VD nh\u01b0 &#8220;Pair-working&#8221;, \u0111\u00e2y l\u00e0 m\u1ed9t m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c r\u1ea5t ph\u1ed5 bi\u1ebfn \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong c\u00e1c d\u1ef1 \u00e1n hi\u1ec7n nay.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 m\u00f4 h\u00ecnh m\u00e0 1 b\u1ea1n k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m c\u00f3 kinh nghi\u1ec7m s\u1ebd k\u00e8m c\u1eb7p song song 1 b\u1ea1n k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m \u00edt kinh nghi\u1ec7m h\u01a1n. Nh\u01b0ng m\u00f4 h\u00ecnh n\u00e0y c\u0169ng c\u00f3 nh\u1eefng nh\u01b0\u1ee3c \u0111i\u1ec3m, \u0111\u00f3 l\u00e0 \u0111\u00f4i khi c\u00f3 th\u1ec3 s\u1ebd l\u00e0m gi\u1ea3m n\u0103ng su\u1ea5t c\u1ee7a c\u00e1c k\u1ef9 s\u01b0 ph\u1ea7n m\u1ec1m khi h\u1ecd ph\u1ea3i m\u1ea5t c\u00f9ng 1 th\u1eddi gian \u0111\u00f3 \u0111\u1ec3 l\u00e0m c\u00f9ng 1 c\u00f4ng vi\u1ec7c v\u1edbi nh\u1eefng y\u00eau c\u1ea7u gi\u1ed1ng nhau. V\u1eady n\u00ean nhi\u1ec1u b\u1ea1n l\u1eadp tr\u00ecnh vi\u00ean\/Developer c\u00f3 xu h\u01b0\u1edbng kh\u00f4ng th\u00edch l\u00e0m vi\u1ec7c Pair-working m\u00e0 c\u00e1c b\u1ea1n mu\u1ed1n l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp h\u01a1n.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi c\u00e2u h\u1ecfi n\u00e0y em mu\u1ed1n xin \u00fd ki\u1ebfn c\u1ee7a ch\u1ecb V\u00e2n. <em><strong>Kh\u00f4ng bi\u1ebft ch\u1ecb c\u00f3 th\u1ec3 chia s\u1ebb 1 m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 m\u00e0 VPBank \u0111ang \u00e1p d\u1ee5ng \u0111\u1ec3 m\u00f4 h\u00ecnh \u0111\u00f3 mang l\u1ea1i t\u00e1c d\u1ee5ng gi\u00fap ra t\u0103ng n\u0103ng su\u1ea5t hay kh\u00f4ng \u1ea1?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u1ede VPBank th\u00ec m\u00ecnh v\u1eabn c\u00f3 nh\u1eefng c\u00e1ch l\u00e0m nh\u01b0 b\u1ea1n n\u00f3i l\u00e0 Pair-working. V\u00ec nh\u00e2n s\u1ef1 IT VPBank c\u00f3 t\u0103ng, v\u00e0 t\u1ec9 l\u1ec7 t\u0103ng \u0111\u00f3 trong 1 n\u0103m v\u00e0o kho\u1ea3ng 15-20%. Th\u1ebf th\u00ec \u0111\u1ed1i v\u1edbi nh\u1eefng nh\u00e2n s\u1ef1 m\u1edbi, b\u1ecdn m\u00ecnh c\u0169ng c\u00f3 t\u1eadp trung nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c nh\u01b0 tuy\u1ec3n nh\u00e2n s\u1ef1 tr\u1ebb, th\u00ec ch\u1eafc ch\u1eafn ph\u1ea3i c\u00f3 nh\u1eefng nh\u00e2n s\u1ef1 \u0111i k\u00e8m. <\/span><b>&#8220;K\u00e8m&#8221; \u1edf \u0111\u00e2y l\u00e0 khi v\u00e0o th\u00ec s\u1ebd c\u00f3 nh\u1eefng KPI \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 trong giai \u0111o\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1eed vi\u1ec7c. B\u1ecdn m\u00ecnh c\u0169ng c\u00f3 c\u00e1ch giao vi\u1ec7c v\u00e0 l\u00e0m &#8220;k\u00e8m&#8221; v\u1edbi nhau theo tinh th\u1ea7n teamwork.<\/b><span style=\"font-weight: 400;\"> V\u00e0 \u0111\u1ed3ng th\u1eddi c\u00e1c b\u1ea1n c\u00f3 kinh nghi\u1ec7m mu\u1ed1n r\u00fat ng\u1eafn \u0111\u01b0\u1ee3c th\u1eddi gian &#8220;k\u00e8m&#8221; c\u00e1c b\u1ea1n m\u1edbi th\u00ec c\u0169ng y\u00eau c\u1ea7u ph\u1ea3i document l\u1ea1i. V\u00ec \u1edf b\u00ean m\u00ecnh c\u00f3 1 \u0111\u1eb7c th\u00f9 l\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh online th\u00ec ch\u1eafc ch\u1eafn ph\u1ea3i c\u00f3 c\u00e1c document \u0111\u1ea7y \u0111\u1ee7, \u0111\u1ec3 khi c\u00e1c nh\u00e2n s\u1ef1 m\u1edbi v\u00e0o th\u00ec h\u1ecd ti\u1ebfp c\u1eadn c\u00e1c c\u00f4ng vi\u1ec7c m\u1edbi \u0111\u1ea7y \u0111\u1ee7 qua c\u00e1c t\u00e0i li\u1ec7u v\u00e0 qua c\u00e1c h\u01b0\u1edbng d\u1eabn, training on-job, c\u00e1c bu\u1ed5i trao \u0111\u1ed5i v\u1ec1 gi\u1ea3i ph\u00e1p v\u1edbi nghi\u1ec7p v\u1ee5 v\u00e0 trong n\u1ed9i t\u1ea1i \u0111\u1ec3 \u0111\u01b0a ra qua c\u00e1c session v\u1ec1 estimate, l\u00ean k\u1ebf ho\u1ea1ch c\u1ee7a c\u00e1c \u0111\u1ea7u vi\u1ec7c. \u0110\u1ea5y l\u00e0 c\u00e1ch m\u00e0 VPBank \u0111ang l\u00e0m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00e0 \u0111\u1ed3ng th\u1eddi, s\u1ebd c\u00f3 nh\u1eefng bu\u1ed5i catch up ho\u1eb7c trao \u0111\u1ed5i \u0111\u1ec3 r\u00fat kinh nghi\u1ec7m v\u1edbi nhau \u0111\u1ec3 khi m\u00e0 c\u00f3 nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ea7n th\u00ec m\u00ecnh s\u1ebd \u0111\u01b0a ra v\u00e0 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi trong team. Th\u00ec \u0111\u1ea5y l\u00e0 m\u00f4 h\u00ecnh m\u00e0 VPBank \u0111ang \u00e1p d\u1ee5ng.\u00a0<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><b> <\/b><span style=\"font-weight: 400;\">D\u1ea1 em c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n \u1ea1.\u00a0<\/span><\/p>\n<h3><b>\u00c1p d\u1ee5ng c\u00f4ng ngh\u1ec7 AI v\u00e0o qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 IT<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb, theo b\u00e1o c\u00e1o Salary Report m\u1edbi nh\u1ea5t c\u1ee7a ITViec: &#8220;T\u1ea1i Vi\u1ec7t Nam, c\u00e1c chuy\u00ean gia IT th\u1ec3 hi\u1ec7n s\u1ef1 quen thu\u1ed9c \u0111\u00e1ng k\u1ec3 v\u1edbi AI, ph\u1ea3n \u00e1nh xu h\u01b0\u1edbng ch\u1ea5p nh\u1eadn, s\u1eed d\u1ee5ng v\u00e0 hi\u1ec3u bi\u1ebft r\u1ed9ng r\u00e3i v\u1edbi 50% chuy\u00ean gia IT s\u1eed d\u1ee5ng GenAI h\u00e0ng ng\u00e0y \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t v\u00e0 ho\u00e0n thi\u1ec7n code, nghi\u00ean c\u1ee9u, t\u1ed5ng h\u1ee3p th\u00f4ng tin, c\u1ea3i ti\u1ebfn\/t\u00e1i c\u1ea5u tr\u00fac code, v.v.\u201d<\/span><\/p>\n<p><em><strong>Th\u01b0a ch\u1ecb V\u00e2n, em \u0111\u01b0\u1ee3c bi\u1ebft Ng\u00e2n h\u00e0ng c\u0169ng l\u00e0 1 trong nh\u1eefng ng\u00e0nh s\u1ebd \u00e1p d\u1ee5ng r\u1ea5t nhi\u1ec1u nh\u1eefng \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi, v\u1eady kh\u00f4ng bi\u1ebft hi\u1ec7n t\u1ea1i \u1edf VPBank \u0111\u00e3 c\u00f3 th\u1eed v\u00e0 tr\u1ea3i nghi\u1ec7m s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 AI v\u00e0o trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a team IT ch\u01b0a \u1ea1?\u00a0<\/strong><\/em><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Trong team IT th\u00ec b\u1ecdn m\u00ecnh c\u0169ng c\u00f3 nh\u1eefng team \u0111\u1ec3 t\u00ecm hi\u1ec3u c\u00e1c c\u00f4ng ngh\u1ec7 AI v\u00e0 c\u0169ng c\u00f3 \u00e1p d\u1ee5ng \u1edf m\u1ed9t s\u1ed1 m\u1ea3ng, \u1edf \u0111\u00e2y m\u00ecnh tri\u1ec3n khai v\u00e0 \u00e1p d\u1ee5ng \u1edf ph\u00eda business nhi\u1ec1u h\u01a1n. VD nh\u01b0 m\u00ecnh <\/span><b>k\u1ebft h\u1ee3p AI v\u1edbi Machine Learning <\/b><span style=\"font-weight: 400;\">\u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c b\u00e0i to\u00e1n cho business nh\u01b0 b\u00e0i to\u00e1n d\u1ef1 b\u00e1o c\u00e1c k\u1ecbch b\u1ea3n v\u1ec1 s\u1ed1 d\u01b0 ti\u1ec1n g\u1eedi, hay l\u00e0 t\u1ed1i \u01b0u v\u1ec1 v\u1eadn h\u00e0nh c\u00e1c nghi\u1ec7p v\u1ee5 v\u1ec1 thu h\u1ed3i n\u1ee3, hay l\u00e0 d\u1ef1 ki\u1ebfn c\u00e1c t\u1eadp kh\u00e1ch h\u00e0ng m\u00e0 c\u00f3 nguy c\u01a1 gi\u1ea3m l\u01b0\u1ee3ng giao d\u1ecbch trong ng\u00e2n h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c campaign ph\u00f9 h\u1ee3p. Th\u00ec \u0111\u1ea5y l\u00e0 m\u00ecnh \u0111ang \u00e1p d\u1ee5ng AI v\u1edbi Machine Learning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c nh\u01b0 v\u1eady th\u00ec b\u00ean m\u00ecnh c\u0169ng c\u00f3 \u0111\u1ea7u t\u01b0 v\u00e0 cho c\u00e1c b\u1ea1n t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u1ec3 ph\u1ee5c v\u1ee5. VD nh\u01b0 c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn <\/span><b>LLM<\/b><span style=\"font-weight: 400;\">, hay l\u00e0 d\u00f9ng c\u1ee7a <\/span><b>Amazon Bedrock<\/b><span style=\"font-weight: 400;\">, hay d\u00f9ng c\u00e1c d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 conversation AI \u0111\u1ec3 ph\u1ee5c v\u1ee5 nh\u01b0 Callbot ho\u1eb7c Chatbot cho c\u00e1c b\u1ed9 ph\u1eadn nh\u01b0 l\u00e0 thu h\u1ed3i n\u1ee3 hay l\u00e0 Contact Center. Th\u00ec \u0111\u00f3 l\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng AI trong ng\u00e2n h\u00e0ng.\u00a0<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">D\u1ea1 em xin c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n \u1ea1.<\/span><\/p>\n<h3><b>C\u00e1c c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">M\u1ed9t ch\u1ee7 \u0111\u1ec1 n\u1eefa \u0111\u00f3 l\u00e0 Ngo\u00e0i nh\u1eefng c\u00f4ng c\u1ee5 tr\u1ef1c ti\u1ebfp h\u1ed7 tr\u1ee3 chuy\u00ean gia IT trong vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, c\u00e1c doanh nghi\u1ec7p c\u0169ng c\u00f3 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c nghi\u1ec7p v\u1ee5 v\u1eadn h\u00e0nh gi\u00fap gi\u1ea3m thi\u1ec3u th\u1eddi gian thao t\u00e1c, g\u00f3p ph\u1ea7n gia t\u0103ng N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft c\u1ee7a \u0111\u1ed9i ng\u0169 IT c\u1ee7a m\u00ecnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00e2u h\u1ecfi n\u00e0y th\u00ec em mu\u1ed1n l\u1eafng nghe chia s\u1ebb t\u1eeb ph\u00eda anh Ch\u1ec9nh \u1ea1. <em><strong>Anh Ch\u1ec9nh c\u00f3 th\u1ec3 chia s\u1ebb l\u00e0 ngo\u00e0i nh\u1eefng c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp b\u1ed9 ph\u1eadn IT trong vi\u1ec7c ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, th\u00ec doanh nghi\u1ec7p c\u1ee7a m\u00ecnh c\u00f3 s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 n\u00e0o \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c nghi\u1ec7p v\u1ee5 v\u1eadn h\u00e0nh \u0111\u1ec3 gi\u1ea3m thi\u1ec3u c\u00e1c thao t\u00e1c manual, gi\u1ea3m thi\u1ec3u th\u1eddi gian v\u00e0 g\u00f3p ph\u1ea7n gia t\u0103ng n\u0103ng su\u1ea5t \u0111\u1ed9i ng\u0169 \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi b\u1ecdn m\u00ecnh, th\u00ec nh\u01b0 l\u00fac n\u00e3y m\u00ecnh c\u0169ng c\u00f3 chia s\u1ebb, c\u00f4ng vi\u1ec7c tr\u1ef1c ti\u1ebfp l\u00e0 l\u00e0m d\u1ef1 \u00e1n, th\u00ec c\u00f3 nh\u1eefng b\u1ed9 c\u00f4ng c\u1ee5 chung c\u1ee7a CMC Global nh\u01b0 l\u00e0 <\/span><b>Jira<\/b><span style=\"font-weight: 400;\"> c\u0169ng kh\u00e1 n\u1ed5i ti\u1ebfng, th\u00ec b\u1ecdn m\u00ecnh hi\u1ec7n \u0111ang d\u00f9ng c\u00e1i \u0111\u1ea5y. Nh\u01b0ng m\u00e0 b\u1ecdn m\u00ecnh c\u00f3 x\u00e2y d\u1ef1ng t\u00edch h\u1ee3p v\u1edbi r\u1ea5t nhi\u1ec1u tool. <\/span><b>Trong c\u00f4ng ty m\u00ecnh th\u00ec h\u1ec7 th\u1ed1ng tool \u0111\u01b0\u1ee3c li\u00ean k\u1ebft t\u1eeb \u0111\u1ea7u v\u00e0o, <\/b><span style=\"font-weight: 400;\">ngh\u0129a l\u00e0 t\u1eeb kh\u00e2u deal, opt c\u1ee7a sales, sau \u0111\u00f3 li\u00ean k\u1ebft v\u1edbi tool c\u1ee7a HR (allocate b\u1ea1n n\u00e0o v\u00e0o, qu\u1ea3n tr\u1ecb ra sao,&#8230;) r\u1ed3i \u0111\u1ebfn tool qu\u1ea3n tr\u1ecb ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n. Th\u00ec \u0111\u1eb7c tr\u01b0ng l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng vi\u1ec7c \u0111\u1ea5y \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd tr\u00ean 1 page, v\u00e0 ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 visualize \u0111\u01b0\u1ee3c. Th\u00ec \u0111\u00f3 l\u00e0 \u0111i\u1ec1u m\u00e0 m\u00ecnh t\u1ef1 h\u00e0o \u0111\u1ec3 khoe v\u1edbi c\u00e1c b\u1ea1n m\u1ed9t ch\u00fat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ngo\u00e0i ra, trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh h\u00e0ng ng\u00e0y, th\u00ec m\u00ecnh ph\u1ea3i th\u1eb3ng th\u1eafn l\u00e0 c\u0169ng c\u00f3 kh\u00e1 nhi\u1ec1u v\u1ea5n \u0111\u1ec1, kh\u00f4ng ph\u1ea3i ch\u1ec9 c\u00f3 c\u00e1c b\u1ea1n d\u1ef1 \u00e1n, c\u00e1c b\u1ea1n l\u00e0m code m\u00e0 b\u1ea3n th\u00e2n c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a ch\u00fang ta, kh\u1ed1i Back-end, kh\u1ed1i Sales c\u1ea3 c\u00e1c kh\u1ed1i kh\u00e1c, th\u00ec c\u00f3 r\u1ea5t nhi\u1ec1u kho\u1ea3ng th\u1eddi gian m\u00e0 m\u00ecnh th\u1ea5y b\u1ecb \u0103n m\u1ea5t \u1edf \u0111\u00e2u m\u1ea5t, kh\u00f4ng bi\u1ebft l\u00e0 &#8220;t\u1ea1i sao 1 ng\u00e0y l\u00e0m vi\u1ec7c ch\u01b0a l\u00e0m \u0111\u01b0\u1ee3c vi\u1ec7c g\u00ec m\u00e0 \u0111\u1ec3 h\u1ebft th\u1eddi gian r\u1ed3i&#8221;. 2 l\u00e0 l\u00e0m sao \u0111\u1ec3 communicate trong c\u00f4ng ty? Giao vi\u1ec7c, nh\u1eadn vi\u1ec7c, chia s\u1ebb c\u00f4ng vi\u1ec7c r\u1ed3i chia s\u1ebb status \u0111\u1ec3 \u0111\u1ee1 m\u1ea5t th\u1eddi gian \u0111i confirm, \u0111i ping l\u1eabn nhau. Th\u1ebf th\u00ec \u0111\u00f3 l\u00e0 1 trong nh\u1eefng \u0111\u00f2i h\u1ecfi c\u1ea7n \u0111\u1eb7t ra \u0111\u1ec3 gi\u1ea3i quy\u1ebft.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u1ecdn m\u00ecnh c\u0169ng \u0111ang trong qu\u00e1 tr\u00ecnh ho\u00e0n thi\u1ec7n th\u00f4i, nh\u01b0ng m\u00e0 c\u00f9ng v\u1edbi s\u1ed1 h\u00f3a th\u00ec c\u00f3 nhi\u1ec1u c\u00e1ch c\u00f3 th\u1ec3 l\u00e0m. V\u1edbi b\u1ecdn m\u00ecnh th\u00ec t\u1ea5t c\u1ea3 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a nh\u1eefng ch\u1ee9c n\u0103ng c\u1ee7a IT, c\u00f3 ngh\u0129a l\u00e0 th\u1eadt ra b\u1ecdn m\u00ecnh c\u0169ng ch\u1eb3ng l\u00e0m g\u00ec m\u1edbi c\u1ea3, m\u00e0 b\u1ecdn m\u00ecnh t\u1eadn d\u1ee5ng t\u1ed1i \u0111a c\u00e1c t\u00ednh n\u0103ng c\u1ee7a <\/span><b>Sharepoint<\/b><span style=\"font-weight: 400;\">, c\u1ee7a c\u00e1c <\/span><b>b\u1ed9 c\u00f4ng c\u1ee5 c\u1ee7a Microsoft<\/b><span style=\"font-weight: 400;\"> m\u00e0 m\u00ecnh hay d\u00f9ng nh\u01b0 <\/span><b>Microsoft Teams<\/b><span style=\"font-weight: 400;\"> ch\u1eb3ng h\u1ea1n, m\u00ecnh th\u1ea5y r\u1ea5t l\u00e0 ti\u1ec7n l\u1ee3i. Theo quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh th\u00ec th\u1eadt ra kh\u00f4ng c\u1ea7n thi\u1ebft ph\u1ea3i t\u1ea1o ra nhi\u1ec1u tool. C\u00f3 nh\u1eefng doanh nghi\u1ec7p t\u1ea1o ra \u0111\u00fang tool xong b\u00e2y gi\u1edd ph\u1ea3i \u0111\u1ed5 ra m\u1ed9t m\u1edb ti\u1ec1n r\u1ea5t l\u1edbn \u0111\u1ec3 ng\u1ed3i l\u1ea1i, s\u1eafp x\u1ebfp thu g\u1ecdn l\u1ea1i h\u1ec7 th\u1ed1ng tool \u0111\u01b0\u1ee3c t\u1ea1o ra qu\u00e1 \u0111\u1ed3 s\u1ed9 c\u1ee7a m\u00ecnh, v\u00e0 \u0111\u00f3 c\u0169ng kh\u00f4ng hi\u1ec7u qu\u1ea3.<\/span><\/p>\n<p><b>R\u1ea5t may l\u00e0 CMC Global ngay t\u1eeb l\u00fac \u0111\u1ea7u ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng tool \u0111\u00e3 c\u00f3 1 design kh\u00e1 l\u00e0 t\u1ed5ng quan nh\u1eefng g\u00ec c\u1ea7n hay kh\u00f4ng, cho n\u00ean kh\u00f4ng b\u1ecb th\u1eeba.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Quay l\u1ea1i v\u1ec1 vi\u1ec7c v\u1eadn h\u00e0nh h\u00e0ng ng\u00e0y m\u1ed9t ch\u00fat th\u00ec v\u1edbi team m\u00ecnh s\u1ebd d\u00f9ng lu\u00f4n c\u00e1c t\u00ednh n\u0103ng c\u1ee7a Microsoft, kh\u00e1 l\u00e0 ti\u1ec7n l\u1ee3i v\u00e0 r\u1ea5t l\u00e0 h\u1eefu \u00edch. M\u00ecnh mu\u1ed1n nh\u1ea5n m\u1ea1nh h\u01a1n m\u1ed9t ch\u00fat l\u00e0 vi\u1ec7c t\u1ea1o ra tool hay l\u00e0 c\u00e1i tool n\u00e0o x\u1ecbn kh\u00f4ng quan tr\u1ecdng, m\u00e0 theo m\u00ecnh quan tr\u1ecdng l\u00e0 ph\u1ea3i xem xu\u1ea5t ph\u00e1t \u0111i\u1ec3m l\u00e0 m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng tool \u0111\u1ec3 l\u00e0m g\u00ec, v\u00e0 m\u00ecnh mu\u1ed1n l\u00e0m c\u00e1i g\u00ec. Sau \u0111\u00f3 th\u00ec quay l\u1ea1i v\u1edbi nh\u1eefng g\u00ec m\u00ecnh \u0111ang c\u00f3 trong tay v\u00e0 s\u1eed d\u1ee5ng h\u1ebft t\u00ednh n\u0103ng c\u1ee7a n\u00f3 \u0111i. M\u00ecnh hay \u0111\u00f9a v\u1edbi c\u00e1c b\u1ea1n l\u00e0 &#8220;Ai c\u0169ng d\u00f9ng iPhone, nh\u01b0ng li\u1ec7u ch\u00fang ta \u0111\u00e3 d\u00f9ng h\u1ebft \u0111\u01b0\u1ee3c c\u00e1c t\u00ednh n\u0103ng c\u1ee7a IPhone hay ch\u01b0a&#8221;.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu m\u00e0 m\u00ecnh c\u00f3 th\u1ec3 khai th\u00e1c \u0111\u01b0\u1ee3c h\u1ebft th\u00ec m\u00ecnh ngh\u0129 l\u00e0 \u0111\u00f3 l\u00e0 1 \u0111i\u1ec1u mang l\u1ea1i hi\u1ec7u qu\u1ea3 r\u1ea5t l\u1edbn. \u0110\u1ea5y l\u00e0 quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>D\u1ea1. C\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a anh \u1ea1.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Phien_thao_luan_%E2%80%93_Thach_thuc_va_Co_hoi_%E2%80%93_Bi_quyet_xay_dung_moi_truong_lam_viec_ly_tuong_va_gan_ket_da_the_he\"><\/span><b>Phi\u00ean th\u1ea3o lu\u1eadn &#8211; Th\u00e1ch th\u1ee9c v\u00e0 C\u01a1 h\u1ed9i &#8211; B\u00ed quy\u1ebft x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c l\u00fd t\u01b0\u1edfng v\u00e0 g\u1eafn k\u1ebft \u0111a th\u1ebf h\u1ec7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>X\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00e2n b\u1eb1ng &#8211; Work-life balance<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb v\u00e0 c\u00e1c b\u1ea1n, ch\u00fang ta \u0111\u00e3 v\u1eeba c\u00f9ng ch\u1ecb V\u00e2n v\u00e0 anh Ch\u1ec9nh ph\u00e2n t\u00edch b\u1ee9c tranh v\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p trong giai \u0111o\u1ea1n suy tho\u00e1i c\u1ee7a n\u1ec1n kinh t\u1ebf. V\u00e0 t\u1eeb \u0111\u00f3 ch\u00fang ta \u0111\u00e3 t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p v\u00e0 c\u01a1 h\u1ed9i gia t\u0103ng N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0111\u1ed9i ng\u0169 IT.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00f3i \u0111\u1ebfn G\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169, th\u00ec c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng l\u00e0 \u0111\u00e2y l\u00e0 1 y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y s\u1ef1 gia t\u0103ng c\u1ee7a N\u0103ng su\u1ea5t. G\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169 kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf s\u1ef1 h\u00e0i l\u00f2ng v\u1ec1 quy tr\u00ecnh v\u1eadn h\u00e0nh, nh\u1eefng ch\u00ednh s\u00e1ch \u0111\u00e3i ng\u1ed9 m\u00e0 c\u00f2n n\u1eb1m \u1edf s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean v\u1ec1 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, v\u1ec1 m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 b\u1ea3n th\u00e2n ng\u01b0\u1eddi lao \u0111\u1ed9ng \u0111\u00f3 c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 \u0111\u01b0\u1ee3c ghi nh\u1eadn. T\u1eeb \u0111\u00f3 h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 g\u1eafn k\u1ebft ch\u1eb7t ch\u1ebd m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ecf ch\u1ee9c. V\u00e0 \u0111\u1ebfn \u0111\u00e2y ch\u00fang ta s\u1ebd c\u00f9ng nhau t\u00ecm hi\u1ec3u v\u00e0 ph\u00e2n t\u00edch s\u00e2u h\u01a1n nh\u1eefng y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y s\u1ef1 G\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb v\u00e0 c\u00e1c b\u1ea1n, vi\u1ec7c thay \u0111\u1ed5i m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p \u0111\u1ec3 mang \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00e2n b\u1eb1ng &#8211; \u201cWork-life balance\u201d. Th\u00ec trong giai \u0111o\u1ea1n b\u00ecnh th\u01b0\u1eddng m\u1edbi, th\u00ec m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c linh ho\u1ea1t \u0111ang tr\u1edf th\u00e0nh 1 l\u1ef1a ch\u1ecdn r\u1ea5t \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng, khi nh\u00e2n vi\u00ean c\u00f3 nh\u1eefng c\u01a1 h\u1ed9i \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m l\u00e0m vi\u1ec7c \u1edf m\u00f4i tr\u01b0\u1eddng kh\u00f4ng ph\u1ea3i \u1edf v\u0103n ph\u00f2ng. V\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 1 trong nh\u1eefng l\u1ef1a ch\u1ecdn gi\u00fap doanh nghi\u1ec7p gi\u1eef ch\u00e2n nh\u00e2n s\u1ef1, nh\u1ea5t l\u00e0 trong b\u1ed1i c\u1ea3nh th\u1ebf h\u1ec7 nh\u00e2n s\u1ef1 gen Z hi\u1ec7n nay th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m r\u00f5 r\u1ec7t \u0111\u1ebfn ch\u00ednh s\u00e1ch l\u00e0m vi\u1ec7c linh ho\u1ea1t.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ebfn \u0111\u00e2y th\u00ec em r\u1ea5t mu\u1ed1n l\u1eafng nghe \u00fd ki\u1ebfn t\u1eeb ch\u1ecb V\u00e2n. <em><strong>Ch\u1ecb V\u00e2n c\u00f3 th\u1ec3 chia s\u1ebb<\/strong> <strong>k<\/strong><strong>inh nghi\u1ec7m v\u1ec1 ph\u01b0\u01a1ng th\u1ee9c l\u00e0m vi\u1ec7c linh ho\u1ea1t v\u00e0 ch\u1ecb c\u00f3 \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 \u1ea3nh h\u01b0\u1edfng c\u1ee7a m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c linh ho\u1ea1t \u0111\u1ebfn N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft \u0111\u1ed9i ng\u0169 IT \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u1ef1c ra \u1edf VPBank th\u00ec sau khi \u0111\u1ea1i d\u1ecbch COVID b\u1ecdn m\u00ecnh c\u0169ng kh\u00f4ng \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh linh ho\u1ea1t (l\u00e0m vi\u1ec7c t\u1eeb xa\/\u1edf nh\u00e0) v\u00ec sau \u0111\u00f3 th\u00ec h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi l\u1ea1i comeback l\u1ea1i l\u00e0m vi\u1ec7c on-site, tr\u1ef1c ti\u1ebfp t\u1ea1i v\u0103n ph\u00f2ng. Tuy nhi\u00ean trong chi\u1ebfn l\u01b0\u1ee3c c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u1ee7a VPBank c\u0169ng c\u00f3 d\u1ef1 \u00e1n chuy\u1ec3n \u0111\u1ed5i m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c sang Hybrid. Hi\u1ec7n nay th\u1ef1c ra d\u1ef1 \u00e1n \u0111\u00f3 \u0111ang trong giai \u0111o\u1ea1n \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t, v\u1ecb tr\u00ed n\u00e0o s\u1ebd ph\u00f9 h\u1ee3p v\u1edbi m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c t\u1eeb xa. <\/span><b>V\u00ec VPBank l\u00e0 c\u1ea3 v\u1eadn h\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 th\u00f4ng tin n\u00ean l\u00e0 \u0111\u1ec3 d\u1ecbch chuy\u1ec3n sang m\u00f4 h\u00ecnh Hybrid th\u00ec th\u1ef1c s\u1ef1 l\u00e0 s\u1ebd ph\u1ea3i t\u00f9y t\u1eebng v\u1ecb tr\u00ed, t\u00f9y t\u1eebng b\u1ed9 ph\u1eadn s\u1ebd ph\u00f9 h\u1ee3p. <\/b><span style=\"font-weight: 400;\">Th\u00ec \u0111\u00f3 ch\u00ednh l\u00e0 \u0111i\u1ec1u \u0111ang c\u1ea7n \u0111\u00e1nh gi\u00e1.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi trong nh\u1eefng \u0111\u1ec1 xu\u1ea5t \u0111\u00f3 th\u00ec ch\u00fang t\u00f4i c\u0169ng <\/span><b>\u0111ang x\u00e2y d\u1ef1ng c\u00e1c ch\u00ednh s\u00e1ch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c y\u1ebfu t\u1ed1 truy c\u1eadp, <\/b><span style=\"font-weight: 400;\">\u0111\u1ec3 khi m\u00e0 c\u00f3 l\u00e0m vi\u1ec7c t\u1eeb xa th\u00ec c\u1ea3m th\u1ea5y l\u00e0 kh\u00f4ng b\u1ecb h\u1ea1n ch\u1ebf v\u1ec1 vi\u1ec7c truy c\u1eadp nh\u01b0 l\u00e0 m\u00ecnh l\u00e0m vi\u1ec7c t\u1ea1i v\u0103n ph\u00f2ng m\u00e0 v\u1eabn \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c y\u1ebfu t\u1ed1 v\u1ec1 an ninh th\u00f4ng tin, v\u00ec v\u1edbi h\u1ec7 th\u1ed1ng c\u1ee7a ng\u00e2n h\u00e0ng th\u00ec y\u1ebfu t\u1ed1 an to\u00e0n b\u1ea3o m\u1eadt v\u1eabn l\u00e0 y\u1ebfu t\u1ed1 h\u00e0ng \u0111\u1ea7u. \u0110\u1ed3ng th\u1eddi, c\u00e1ch \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 khi m\u00ecnh l\u00e0m vi\u1ec7c t\u1eeb xa c\u0169ng l\u00e0 1 v\u1ea5n \u0111\u1ec1 m\u00e0 m\u00ecnh c\u1ea7n xem x\u00e9t \u0111\u1ec3 l\u00e0m sao m\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a m\u1ecdi ng\u01b0\u1eddi khi l\u00e0m vi\u1ec7c t\u1eeb xa so v\u1edbi l\u00e0m vi\u1ec7c t\u1ea1i v\u0103n ph\u00f2ng l\u00e0 kh\u00f4ng c\u00f3 g\u00ec thay \u0111\u1ed5i.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f2n v\u1ec1 g\u1eafn k\u1ebft th\u00ec trong k\u1ebf ho\u1ea1ch c\u1ee7a VPBank th\u00ec kh\u00f4ng ph\u1ea3i 1 tu\u1ea7n l\u00e0 t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u l\u00e0m vi\u1ec7c \u1edf nh\u00e0. Tuy nhi\u00ean c\u0169ng s\u1ebd c\u00f3 nh\u1eefng bu\u1ed5i l\u00e0m vi\u1ec7c t\u1eadp trung, v\u00e0 \u0111\u01b0\u01a1ng nhi\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ch\u1ed7 ng\u1ed3i cho m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c th\u00ec s\u1ebd ph\u1ea3i c\u00f3 ho\u00e1n \u0111\u1ed5i, t\u1ee9c l\u00e0 lu\u00e2n phi\u00ean \u0111\u1ec3 trong 1 tu\u1ea7n v\u1eabn c\u00f3 bu\u1ed5i c\u1ea3 team g\u1eb7p m\u1eb7t nhau v\u00e0 v\u1eeba giao l\u01b0u, v\u1eeba teamwork \u0111\u1ec3 trao \u0111\u1ed5i. \u0110\u1ea5y l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng m\u00e0 VPBank \u0111ang x\u00e2y d\u1ef1ng \u0111\u1ec3 tri\u1ec3n khai d\u1ef1 \u00e1n l\u00e0m vi\u1ec7c t\u1eeb xa, v\u00e0 \u0111\u01b0\u01a1ng nhi\u00ean target c\u1ee7a m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c t\u1eeb xa \u1ea5y v\u1ec1 m\u1eb7t t\u1ed5ng th\u1ec3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u1ec1 hi\u1ec7u qu\u1ea3, ngo\u00e0i ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t th\u00ec n\u00f3 c\u00f2n th\u1ec3 hi\u1ec7n \u1edf vi\u1ec7c ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c chi ph\u00ed v\u1ec1 ch\u1ed7 ng\u1ed3i. Th\u00ec \u0111\u00e2y c\u0169ng l\u00e0 1 b\u00e0i to\u00e1n khi s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 IT v\u1eabn t\u0103ng, v\u00e0 ch\u00fang t\u00f4i c\u0169ng hay n\u00f3i v\u1edbi nhau l\u00e0 &#8220;N\u1ebfu b\u00e2y gi\u1edd th\u00eam ng\u01b0\u1eddi th\u00ec kh\u00f4ng bi\u1ebft ng\u1ed3i v\u00e0o \u0111\u00e2u&#8221;.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>D\u1ea1, em xin ch\u00e2n th\u00e0nh c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb c\u1ee7a ch\u1ecb V\u00e2n \u1ea1.<\/p>\n<h3><b>Th\u00f4ng \u0111i\u1ec7p d\u00e0nh cho Gen Z<\/b><\/h3>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb v\u00e0 th\u01b0a c\u00e1c anh ch\u1ecb, v\u1edbi nh\u1eefng ng\u00e0nh ngh\u1ec1 \u0111ang c\u00f3 \u0111\u1ed9 hot nh\u01b0 ng\u00e0nh C\u00f4ng ngh\u1ec7 hay T\u00e0i ch\u00ednh &#8211; Ng\u00e2n h\u00e0ng, th\u00ec \u0111\u00e2y l\u00e0 nh\u1eefng ng\u00e0nh ngh\u1ec1 lu\u00f4n thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a c\u00e1c b\u1ea1n tr\u1ebb Gen Z. Gen Z c\u00f3 th\u1ec3 n\u00f3i l\u00e0 th\u1ebf h\u1ec7 c\u00e1c b\u1ea1n \u0111\u01b0\u1ee3c sinh ra trong th\u1eddi k\u1ef3 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin, s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a c\u00f4ng ngh\u1ec7. C\u00e1c b\u1ea1n \u0111\u01b0\u1ee3c coi l\u00e0 th\u1ebf h\u1ec7 n\u0103ng \u0111\u1ed9ng, s\u00e1ng t\u1ea1o, nh\u01b0ng c\u00f3 l\u1ebd c\u00e1c b\u1ea1n \u0111ang \u1edf trong 1 \u0111i\u1ec1u ki\u1ec7n v\u1edbi r\u1ea5t nhi\u1ec1u s\u1ef1 l\u1ef1a ch\u1ecdn. V\u00e0 1 s\u1ed1 b\u1ea1n c\u0169ng kh\u00f4ng ph\u1ea3i ch\u1ecbu \u00e1p l\u1ef1c v\u1ec1 t\u00e0i ch\u00ednh n\u1eefa khi \u0111\u00e3 c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 t\u1eeb nh\u1eefng th\u1ebf h\u1ec7 tr\u01b0\u1edbc \u0111\u00f3: t\u1eeb b\u1ed1 m\u1eb9, t\u1eeb anh ch\u1ecb ho\u1eb7c l\u00e0 t\u1eeb ng\u01b0\u1eddi th\u00e2n. C\u00e1c b\u1ea1n Gen Z ng\u00e0y nay th\u01b0\u1eddng truy\u1ec1n nhau 1 c\u00e1i trend r\u1ea5t l\u00e0 m\u1edbi, \u0111\u1ea5y l\u00e0 trend &#8220;&#8221;Ch\u1eefa l\u00e0nh&#8221;&#8221;. \u0110\u00e2y c\u0169ng ch\u1ec9 l\u00e0 1 c\u00e2u chuy\u1ec7n vui th\u00f4i nh\u01b0ng m\u00e0 n\u00f3 cho ch\u00fang ta th\u1ea5y r\u1eb1ng \u0111ang c\u00f3 1 xu h\u01b0\u1edbng \u0111ang tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn trong gi\u1edbi tr\u1ebb hi\u1ec7n nay, \u0111\u00f3 l\u00e0 khi c\u00e1c b\u1ea1n ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng \u00e1p l\u1ef1c trong c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 trong cu\u1ed9c s\u1ed1ng th\u00ec c\u00e1c b\u1ea1n s\u1ebd c\u00f3 xu h\u01b0\u1edbng d\u1ec5 b\u1ecf cu\u1ed9c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1eady th\u00ec v\u1edbi th\u1ebf h\u1ec7 Gen Z, anh ch\u1ecb c\u00f3 nh\u1eefng l\u1eddi khuy\u00ean nh\u01b0 th\u1ebf n\u00e0o v\u1edbi c\u00e1c b\u1ea1n tr\u1ebb khi c\u00e1c b\u1ea1n m\u1edbi tham gia t\u1ed5 ch\u1ee9c? L\u00e0m sao \u0111\u1ec3 c\u00e1c b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 s\u1ef1 g\u1eafn k\u1ebft b\u1ec1n ch\u1eb7t h\u01a1n v\u1edbi nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p l\u1edbn tu\u1ed5i h\u01a1n, v\u1edbi s\u1ebfp, v\u00e0 v\u1edbi nh\u1eefng b\u1ed9 ph\u1eadn li\u00ean quan trong t\u1ed5 ch\u1ee9c?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Em r\u1ea5t mu\u1ed1n l\u1eafng nghe t\u1eeb anh Ch\u1ec9nh \u1ea1. <em><strong>\u0110\u1ec3 c\u00f3 1 l\u1eddi khuy\u00ean d\u00e0nh cho c\u00e1c b\u1ea1n Gen Z th\u00ec anh s\u1ebd d\u00e0nh cho c\u00e1c b\u1ea1n l\u1eddi khuy\u00ean nh\u01b0 th\u1ebf n\u00e0o \u1ea1?<\/strong><\/em><\/span><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">C\u00e2u h\u1ecfi n\u00e0y kh\u00f3, th\u00fa v\u1ecb nh\u01b0ng kh\u00f3 th\u1eadt. Kh\u00f3 \u1edf ch\u1ed7 l\u00e0 th\u1ef1c ra m\u00ecnh r\u1ea5t \u0111\u1ed3ng c\u1ea3m, t\u1eeb ph\u00eda c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh th\u00ec m\u00ecnh c\u0169ng r\u1ea5t \u0111au \u0111\u00e1u suy ngh\u0129. <\/span><b>\u1ede CMC Japan th\u00ec h\u00ecnh nh\u01b0 m\u00ecnh l\u00e0 ng\u01b0\u1eddi cao tu\u1ed5i th\u1ee9 2, sau \u0111\u00f3 th\u00ec to\u00e0n c\u00e1c b\u1ea1n tr\u1ebb l\u1eafm. <\/b><span style=\"font-weight: 400;\">C\u00f4ng ty m\u00ecnh to\u00e0n ng\u01b0\u1eddi tr\u1ebb th\u00f4i, t\u1eeb \u0111\u1ed9i ng\u0169 Sales, Delivery , v.v \u0111\u1ec1u r\u1ea5t tr\u1ebb, to\u00e0n th\u1ebf h\u1ec7 nh\u01b0 Ninh n\u00f3i l\u00e0 Gen Z.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u1ebf n\u00e0y, m\u00ecnh c\u00f3 1 nh\u1eadn x\u00e9t v\u00e0 c\u00f3 th\u1ec3 mang t\u00ednh c\u00e1 nh\u00e2n ch\u1ee7 quan, m\u00ecnh bi\u1ebft c\u00f3 nhi\u1ec1u nh\u1eefng g\u00f3c nh\u00ecn, quan \u0111i\u1ec3m kh\u00e1c nhau cho n\u00ean n\u1ebfu c\u00f3 g\u00ec ph\u1ea1m h\u00fay ai \u0111\u00f3 th\u00ec c\u00e1c b\u1ea1n b\u1ecf qua. M\u00ecnh nh\u1eadn x\u00e9t th\u1ebf n\u00e0y. T\u1eeb view th\u1ebf h\u1ec7 b\u1ecdn m\u00ecnh th\u00ec Gen Z c\u00f3 r\u1ea5t nhi\u1ec1u \u01b0u \u0111i\u1ec3m nh\u01b0ng c\u0169ng c\u00f3 r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u c\u1ea7n ph\u1ea3i kh\u1eafc ph\u1ee5c. \u0110\u00fang nh\u01b0 Ninh v\u1eeba \u0111\u1eb7t v\u1ea5n \u0111\u1ec1, c\u00e1c b\u1ea1n \u0111\u01b0\u1ee3c sinh ra \u1edf ho\u00e0n c\u1ea3nh \u0111\u1ea5t n\u01b0\u1edbc, ho\u00e0n c\u1ea3nh th\u1ebf gi\u1edbi, c\u00f4ng ngh\u1ec7 hay m\u00f4i tr\u01b0\u1eddng kh\u00e1c h\u1eb3n so v\u1edbi c\u00e1c th\u1ebf h\u1ec7 tr\u01b0\u1edbc. T\u00e2m l\u00fd c\u0169ng thay \u0111\u1ed5i, \u00fd th\u1ee9c h\u1ec7 c\u0169ng s\u1ebd thay \u0111\u1ed5i, v\u00e0 b\u00e2y gi\u1edd m\u00f4i tr\u01b0\u1eddng c\u0169ng l\u00e0m cho c\u00e1c b\u1ea1n c\u00f3 nhi\u1ec1u thay \u0111\u1ed5i h\u01a1n. <\/span><b>Th\u00ec c\u00e1c b\u1ea1n Gen Z r\u1ea5t gi\u1ecfi, c\u00e1c b\u1ea1n r\u1ea5t nhi\u1ec1u idea r\u1ea5t hay.<\/b><span style=\"font-weight: 400;\"> Trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh th\u1ef1c s\u1ef1 l\u00e0 nhi\u1ec1u th\u1ee9 m\u00ecnh ch\u01b0a ngh\u0129 t\u1edbi m\u00e0 c\u00e1c b\u1ea1n \u0111\u00e3 ngh\u0129 t\u1edbi r\u1ed3i. Th\u00ec \u0111\u00f3 l\u00e0 th\u1ee9 m\u00e0 m\u00ecnh \u0111\u00e1nh gi\u00e1 r\u1ea5t cao, v\u00e0 c\u00f3 nh\u1eefng idea r\u1ea5t &#8220;crazy&#8221; lu\u00f4n. \u0110\u1eb7c bi\u1ec7t l\u00e0 khi n\u00e0o g\u1eb7p b\u1ebf t\u1eafc m\u00e0 c\u00f3 1 Gen Z tham gia l\u00e0 d\u1ec5 ra \u0111\u01b0\u1ee3c idea \u0111\u1ec3 g\u1ee1.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nh\u01b0ng m\u00e0 m\u00ecnh n\u00f3i th\u1eb3ng l\u00e0 g\u1ea7n \u0111\u00e2y c\u0169ng c\u00f3 nhi\u1ec1u n\u01a1i n\u00f3i l\u00ean l\u00e0 c\u00e1c b\u1ea1n nhi\u1ec1u khi c\u0169ng h\u01a1i l\u1ec7ch l\u1ea1c. L\u1ec7ch l\u1ea1c \u1edf \u0111\u00e2y l\u00e0 c\u00e1i idea c\u00e1c b\u1ea1n \u0111\u01b0a ra r\u1ed3i th\u00ec n\u00f3 s\u1ebd ph\u1ee5c v\u1ee5 c\u00e1i g\u00ec. C\u00e1i idea \u0111\u00f3 \u0111\u01b0a ra nh\u01b0ng m\u00e0 l\u1ea1i l\u00e0 ph\u1ee5c v\u1ee5 1 c\u00e1i trend n\u00e0o \u0111\u00f3, ch\u1ec9 \u0111\u1ec3 l\u00e0m \u0111\u1ec3 gi\u1ed1ng ai \u0111\u00f3 th\u00f4i th\u00ec b\u1ea3n ch\u1ea5t vi\u1ec7c \u0111\u00f3 kh\u00f4ng \u0111em l\u1ea1i gi\u00e1 tr\u1ecb x\u00e3 h\u1ed9i, c\u00f3 th\u1ec3 ng\u01b0\u1ee3c l\u1ea1i c\u00f2n g\u00e2y h\u1ea1i cho m\u00ecnh v\u00e0 nh\u1eefng ng\u01b0\u1eddi xung quanh. Th\u00ec m\u00ecnh g\u1ecdi \u0111\u00f3 l\u00e0 l\u1ec7ch l\u1ea1c.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1 c\u00e1i n\u1eefa theo m\u00ecnh n\u00ean ch\u0103ng Gen Z c\u1ea7n nh\u1eadn ra g\u1ed3m v\u00e0i th\u1ee9. <\/span><b>\u0110\u00f3 l\u00e0 c\u1ea7n bi\u1ebft m\u00ecnh \u0111ang \u1edf \u0111\u00e2u<\/b><span style=\"font-weight: 400;\">. M\u00ecnh hay b\u1ea3o c\u00e1c b\u1ea1n v\u1ec1 quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh l\u00e0 bi\u1ebft gi\u00e1 tr\u1ecb c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng l\u00e0 nh\u1eefng ng\u01b0\u1eddi s\u1eed d\u1ee5ng k\u1ebft qu\u1ea3, th\u00e0nh qu\u1ea3, s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 idea c\u1ee7a m\u00ecnh. \u1ede \u0111\u00e2y c\u00f3 1 \u0111i\u1ec1u l\u00e0 Gen Z h\u1ecd s\u1ed1ng g\u1ea5p m\u00e0, idea h\u1ecd \u0111\u01b0a ra nhanh, r\u1ea5t &#8220;crazy&#8221; nh\u01b0ng l\u1ea1i c\u00f3 1 nh\u01b0\u1ee3c \u0111i\u1ec3m l\u00e0 thi\u1ebfu ki\u00ean nh\u1eabn \u0111\u1ec3 l\u00e0m \u0111\u1ebfn c\u00f9ng. V\u00e0 nh\u01b0 v\u1eady th\u00ec d\u1eabn \u0111\u1ebfn l\u00e0 nh\u1eefng c\u00e1i idea d\u00f9 r\u1ea5t t\u1ed1t nh\u01b0ng l\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i, ho\u00e0n thi\u1ec7n th\u00e0nh 1 s\u1ea3n ph\u1ea9m hay 1 d\u1ecbch v\u1ee5 n\u00e0o \u0111\u00f3 m\u00e0 ng\u01b0\u1eddi mua, kh\u00e1ch h\u00e0ng s\u1eb5n s\u00e0ng tr\u1ea3 ti\u1ec1n cho n\u00f3, m\u00e0 b\u00ecnh th\u01b0\u1eddng \u0111\u1ebfn l\u00fac \u0111\u00f3 th\u00ec m\u00ecnh m\u1edbi \u0111o \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb c\u1ee7a m\u00ecnh. &#8220;\u00d4i t\u00f4i \u00e1p d\u1ee5ng bao nhi\u00eau AI, c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u00f3 &#8230;&#8221;. <\/span><b>C\u00e1c b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m ra, n\u00f3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 r\u1ea5t critical th\u1eadt, nh\u01b0ng n\u00f3 ch\u01b0a \u0111\u1ee7 \u0111\u1ebfn m\u1ee9c \u0111\u1ec3 kh\u00e1ch h\u00e0ng xu\u1ed1ng ti\u1ec1n mua cho c\u00e1c b\u1ea1n, th\u00ec \u0111\u1ed1i v\u1edbi m\u00ecnh, n\u00f3 b\u1eb1ng 0.<\/b><span style=\"font-weight: 400;\"> V\u00ec gi\u00e1 tr\u1ecb ph\u1ea3i \u0111\u01b0\u1ee3c \u0111o b\u1eb1ng vi\u1ec7c ng\u01b0\u1eddi mua quy\u1ebft \u0111\u1ecbnh nh\u01b0 th\u1ebf n\u00e0o. Cho n\u00ean theo m\u00ecnh th\u00ec c\u00e1c b\u1ea1n r\u1ea5t gi\u1ecfi k\u1ef9 thu\u1eadt, r\u1ea5t gi\u1ecfi b\u1eaft trend, c\u00f3 r\u1ea5t nhi\u1ec1u idea hay th\u00ec c\u00e1c b\u1ea1n c\u1ed1 th\u00eam 1 b\u01b0\u1edbc n\u1eefa l\u00e0 c\u00e1c b\u1ea1n ho\u00e0n thi\u1ec7n, bi\u1ebfn n\u00f3 th\u00e0nh s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb v\u00e0 ph\u1ee5c v\u1ee5 1 \u0111i\u1ec1u g\u00ec \u0111\u00f3 cho cu\u1ed9c s\u1ed1ng mang theo h\u01b0\u1edbng t\u1ed1t \u0111\u1eb9p, ngh\u0129a l\u00e0 v\u1eeba ph\u1ee5c v\u1ee5 b\u1ea3n th\u00e2n m\u00ecnh, v\u1eeba ph\u1ee5c v\u1ee5 cho c\u1ed9ng \u0111\u1ed3ng, x\u00e3 h\u1ed9i c\u0169ng nh\u01b0 \u0111\u00f3ng g\u00f3p cho xung quanh m\u00ecnh.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">G\u1ea7n \u0111\u00e2y c\u00f3 r\u1ea5t nhi\u1ec1u trend tr\u00ean th\u1ebf gi\u1edbi, ng\u00e0y x\u01b0a m\u00ecnh c\u00f3 \u0111\u1ecdc \u0111\u01b0\u1ee3c trend &#8220;C\u00e1 voi xanh&#8221; t\u1ef1 l\u00e0m h\u1ea1i b\u1ea3n th\u00e2n m\u00ecnh, th\u00ec m\u00ecnh cho r\u1eb1ng nh\u1eefng \u0111i\u1ec1u \u0111\u00f3 c\u0169ng c\u1ea7n ph\u1ea3i s\u00e0ng l\u1ecdc, ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00e1i g\u00ec c\u0169ng n\u00ean nh\u01b0 v\u1eady. \u0110\u1ed1i v\u1edbi c\u00e1c b\u1ea1n Gen Z th\u00ec trong c\u00f4ng vi\u1ec7c m\u00ecnh ch\u1ec9 c\u00f3 m\u1ed9t v\u00e0i \u00fd ki\u1ebfn l\u00e0 c\u00e1c b\u1ea1n ph\u00e1t huy c\u00e1c \u0111i\u1ec3m m\u1ea1nh c\u1ee7a m\u00ecnh, l\u00e0m th\u1eadt nhanh, th\u1eed, m\u00e1u. Th\u1ef1c ra theo kinh nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a m\u00ecnh th\u00f4i, trong qu\u00e1 tr\u00ecnh c\u00e1c b\u1ea1n l\u00e0m vi\u1ec7c m\u00e0 c\u00f3 vi\u1ec7c c\u00e1c b\u1ea1n b\u00f3 tay, c\u00e1c b\u1ea1n hay n\u00f3i v\u1edbi m\u00ecnh &#8220;Anh \u01a1i sao ph\u1ea3i nh\u0103n tr\u00e1n l\u00e0m g\u00ec, c\u1ee9 l\u00e0m \u0111i sai th\u00ec s\u1eeda, ch\u1eeda th\u00ec \u0111\u1ebb&#8221;. \u0110i\u1ec1u \u0111\u00f3 l\u00e0 th\u1ee9 khi\u1ebfn m\u00ecnh thay \u0111\u1ed5i c\u00e1ch suy ngh\u0129 l\u00e0 \u0111\u00fang th\u1eadt, v\u00e0 khi l\u00e0m nh\u1eefng th\u1ee9 m\u1edbi th\u00ec bu\u1ed9c l\u00f2ng ph\u1ea3i th\u1ebf. Th\u1ebf th\u00ec <\/span><b>\u0111\u1ea5y l\u00e0 \u01b0u \u0111i\u1ec3m, nh\u01b0ng m\u00e0 c\u00e1c b\u1ea1n c\u1ed1 g\u1eafng th\u00eam 1 b\u01b0\u1edbc n\u1eefa. C\u00e1c b\u1ea1n ho\u00e0n thi\u1ec7n n\u1ed1t, bi\u1ebfn n\u00f3 th\u00e0nh m\u1ed9t s\u1ea3n ph\u1ea7m d\u1ecbch v\u1ee5 \u0111em l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng. <\/b><span style=\"font-weight: 400;\">Th\u00ec \u0111\u1ea5y l\u00e0 l\u1eddi khuy\u00ean c\u1ee7a m\u00ecnh, \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh \u0111\u1ed1i v\u1edbi Gen Z.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><em><strong>V\u1eady n\u1ebfu c\u00f3 1 l\u1eddi khuy\u00ean d\u00e0nh cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd khi l\u00e0m vi\u1ec7c v\u1edbi Gen Z th\u00ec anh Ch\u1ec9nh s\u1ebd c\u00f3 l\u1eddi khuy\u00ean nh\u01b0 th\u1ebf n\u00e0o \u1ea1?<\/strong><\/em><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">G\u1ecdi l\u00e0 l\u1eddi khuy\u00ean th\u00ec c\u0169ng kh\u00f4ng \u0111\u00fang n\u00ean m\u00ecnh chia s\u1ebb kinh nghi\u1ec7m c\u1ee7a m\u00ecnh \u0111i.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Th\u1ee9 nh\u1ea5t, \u0111\u1ed1i v\u1edbi c\u00e1 nh\u00e2n m\u00ecnh, th\u00ec l\u00fac \u0111\u1ea7u khi m\u00ecnh m\u1edbi l\u00e0m vi\u1ec7c th\u00ec c\u0169ng th\u1ea5y c\u00f3 nh\u1eefng trouble, v\u00ec s\u1ef1 kh\u00e1c nhau v\u1ec1 \u00fd th\u1ee9c h\u1ec7. Nh\u1eefng \u0111i\u1ec1u m\u00ecnh ngh\u0129 l\u00e0 chuy\u1ec7n b\u00ecnh th\u01b0\u1eddng th\u00ec t\u1ea1i sao c\u00e1c b\u1ea1n l\u1ea1i ngh\u0129 n\u00f3 kh\u00f4ng b\u00ecnh th\u01b0\u1eddng, v\u00e0 c\u00f3 nh\u1eefng c\u00e1i m\u00ecnh th\u1ea5y c\u00e1c b\u1ea1n l\u00e0m nh\u01b0 th\u1ebf n\u00e0o \u00fd, n\u00f3 kh\u00e1c. <\/span><b>Nh\u01b0ng m\u00e0 d\u1ea7n d\u1ea7n th\u00ec m\u00ecnh th\u1eed l\u00e0m cho m\u00ecnh tr\u1ebb ra, b\u1eb1ng c\u00e1ch l\u00e0 m\u00ecnh c\u0169ng \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u00e1c b\u1ea1n, th\u1eed xem c\u00e1c b\u1ea1n sinh ho\u1ea1t th\u1ebf n\u00e0o m\u00ecnh c\u0169ng b\u1eaft ch\u01b0\u1edbc th\u1eed xem.<\/b><span style=\"font-weight: 400;\"> Qua \u0111\u00f3 th\u00ec \u0111\u00e2u \u0111\u00f3 m\u00ecnh hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c b\u1ea1n h\u01a1n. V\u00e0 c\u0169ng qua \u0111\u00f3, khi m\u00e0 m\u00ecnh l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ea1n, c\u00f9ng nhau l\u00e0m nh\u1eefng th\u1ee9 c\u00e1c b\u1ea1n \u1ea5y l\u00e0m v\u00e0 ch\u1ec9 cho c\u00e1c b\u1ea1n nh\u1eefng ch\u1ed7 m\u00e0 c\u00e1c b\u1ea1n sai, th\u00ec l\u00fac \u0111\u00f3 m\u00ecnh m\u1edbi \u0111\u01b0a m\u1ed9t ch\u00fat nh\u1eefng kinh nghi\u1ec7m c\u1ee7a m\u00ecnh v\u00e0o \u0111\u1ea5y &#8220;Kinh nghi\u1ec7m c\u1ee7a anh l\u00e0 ch\u1ed7 n\u00e0y v\u00ec th\u1ebf n\u00e0y cho n\u00ean n\u00f3 sai, \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec ch\u00fang ta n\u00ean l\u00e0m nh\u01b0 th\u1ebf n\u00e0y, v.v&#8221;. Th\u00ec m\u00ecnh nh\u1eadn ra l\u00e0, khi m\u00e0 m\u00ecnh n\u00f3i chuy\u1ec7n \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf th\u00ec c\u00e1c b\u1ea1n m\u1edbi th\u1ea5m \u0111\u01b0\u1ee3c b\u00e0i h\u1ecdc \u0111\u00f3.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00e0 ng\u01b0\u1ee3c l\u1ea1i, khi m\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ea1n, th\u00ec m\u00ecnh c\u0169ng m\u1edbi hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c b\u1ea1n. V\u1eady n\u00ean ch\u1eafc m\u00ecnh kh\u00f4ng \u0111\u01b0a l\u1eddi khuy\u00ean m\u00e0 ch\u1ec9 l\u00e0 chia s\u1ebb kinh nghi\u1ec7m c\u1ee7a m\u00ecnh m\u1ed9t ch\u00fat th\u00f4i <\/span><b>v\u00ec c\u00f4ng ty c\u1ee7a m\u00ecnh to\u00e0n ng\u01b0\u1eddi tr\u1ebb, thi\u1ec3u s\u1ed1 ph\u1ee5c v\u1ee5 \u0111a s\u1ed1. <\/b><span style=\"font-weight: 400;\">N\u1ebfu m\u00e0 kh\u00f4ng tr\u1ebb ra nh\u01b0 c\u00e1c b\u1ea1n \u1ea5y th\u00ec m\u00ecnh kh\u00f4ng ch\u1ecbu. Nh\u01b0ng m\u00e0 n\u00f3 c\u00f3 l\u1ee3i \u00edch nhi\u1ec1u h\u01a1n v\u00e0 n\u00f3 l\u00e0m m\u00ecnh tr\u1ebb h\u01a1n nhi\u1ec1u v\u1ec1 m\u1eb7t t\u00e2m h\u1ed3n.<\/span><\/p>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p>D\u1ea1 em r\u1ea5t c\u1ea3m \u01a1n nh\u1eefng chia s\u1ebb r\u1ea5t \u00fd ngh\u0129a c\u1ee7a anh Ch\u1ec9nh.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Q_A\"><\/span><b>Q&amp;A<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h4><span style=\"color: #eb1b2f;\">Ch\u1ecb Ninh Ph\u1ea1m (Host):<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Th\u01b0a qu\u00fd v\u1ecb v\u00e0 c\u00e1c b\u1ea1n, v\u1eady l\u00e0 trong h\u01a1n 1 ti\u1ebfng \u0111\u1ed3ng h\u1ed3 v\u1eeba qua, ch\u00fang ta \u0111\u00e3 \u0111i qua c\u0169ng nh\u01b0 h\u00ecnh dung r\u1ea5t r\u00f5 n\u00e9t v\u1ec1 b\u1ee9c tranh N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT. Nh\u1eefng thay \u0111\u1ed5i l\u1edbn khi m\u00e0 \u0111\u1ee9ng tr\u01b0\u1edbc nh\u1eefng bi\u1ebfn \u0111\u1ed9ng c\u1ee7a th\u1ecb tr\u01b0\u1eddng, nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 c\u00e1c doanh nghi\u1ec7p \u0111ang \u0111\u1ed1i m\u1eb7t th\u00ec \u0111\u00f3 l\u00e0 nh\u1eefng \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 th\u00fac \u0111\u1ea9y \u0111\u1ed9i ng\u0169 IT t\u00e1i c\u1ea5u tr\u00fac v\u00e0 linh ho\u1ea1t thay \u0111\u1ed5i h\u01a1n \u0111\u1ec3 th\u00edch \u1ee9ng ph\u00e1t tri\u1ec3n. V\u00e0 tr\u00ean h\u1ebft, c\u00e1c y\u1ebfu t\u1ed1 n\u1ec1n t\u1ea3ng c\u00f3 l\u1ebd v\u1eabn l\u00e0 c\u00f4ng ngh\u1ec7, l\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh v\u00e0 con ng\u01b0\u1eddi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thay m\u1eb7t ch\u01b0\u01a1ng tr\u00ecnh, em xin g\u1eedi l\u1eddi c\u1ea3m \u01a1n t\u1edbi anh Ch\u1ec9nh v\u00e0 ch\u1ecb V\u00e2n \u0111\u00e3 chia s\u1ebb nh\u1eefng th\u00f4ng tin r\u1ea5t h\u1eefu \u00edch v\u00e0 qu\u00fd b\u00e1u trong ch\u01b0\u01a1ng tr\u00ecnh ng\u00e0y h\u00f4m nay.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00e0 sau \u0111\u00e2y, em xin ph\u00e9p d\u00e0nh th\u1eddi l\u01b0\u1ee3ng c\u00f2n l\u1ea1i c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh cho ph\u1ea7n Q&amp;A v\u1edbi nh\u1eefng c\u00e2u h\u1ecfi m\u00e0 kh\u00e1n gi\u1ea3 g\u1eedi v\u1ec1 cho ch\u01b0\u01a1ng tr\u00ecnh.<\/span><\/p>\n<h3><b>C\u00e2u h\u1ecfi 1:\u00a0<\/b><\/h3>\n<p><em><strong>Trong \u0111\u1ed9i nh\u00f3m m\u00ecnh c\u00f3 nhi\u1ec1u th\u00e0nh vi\u00ean \u1edf c\u00e1c l\u1ee9a tu\u1ed5i kh\u00e1c nhau, l\u00e0m sao \u0111\u1ec3 c\u00f9ng l\u00e0m vi\u1ec7c ho\u00e0 h\u1ee3p v\u00e0 \u0111\u1ea1t n\u0103ng su\u1ea5t cao nh\u1ea5t?<\/strong><\/em><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">L\u1ea1i l\u00e0 m\u1ed9t c\u00e2u h\u1ecfi kh\u00f3. Hay \u1edf ch\u1ed7 th\u1ef1c t\u1ebf n\u00f3 \u0111ang ph\u1ea3i nh\u01b0 v\u1eady.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Theo m\u00ecnh th\u00ec n\u00ean kh\u00f4ng ph\u00e2n bi\u1ec7t tu\u1ed5i t\u00e1c hay l\u00e0 gi\u1edbi t\u00ednh. N\u1ebfu m\u00e0 th\u1ef1c s\u1ef1 mu\u1ed1n h\u00f2a h\u1ee3p \u0111\u01b0\u1ee3c th\u00ec tr\u01b0\u1edbc ti\u00ean m\u00ecnh ph\u1ea3i c\u00f3 nguy\u00ean t\u1eafc. <\/span><b>\u0110\u00f3 l\u00e0 khi l\u00e0m vi\u1ec7c trong \u0111\u1ed9i nh\u00f3m v\u1edbi nhau th\u00ec ph\u1ea3i t\u00f4n tr\u1ecdng nhau \u0111\u00e3, anh t\u00f4n tr\u1ecdng em th\u00ec em c\u0169ng ph\u1ea3i t\u00f4n tr\u1ecdng anh.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Th\u1ee9 2 v\u00e0 quan tr\u1ecdng nh\u1ea5t l\u00e0, khi l\u00e0m vi\u1ec7c v\u1edbi nhi\u1ec1u l\u1ee9a tu\u1ed5i kh\u00e1c nhau th\u00ec suy ngh\u0129 \u0111\u01b0\u01a1ng nhi\u00ean l\u00e0 kh\u00e1c nhau r\u1ed3i, th\u00ec <\/span><b>m\u00ecnh ph\u1ea3i khai th\u00e1c l\u00e0m sao \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00f4i ra \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec3m m\u1ea1nh c\u1ee7a c\u00e1c l\u1ee9a tu\u1ed5i, <\/b><span style=\"font-weight: 400;\">m\u00ecnh hay n\u00f3i l\u00e0 trong team ph\u1ea3i c\u00f3 1 ng\u01b0\u1eddi l\u00e0 &#8220;Facilitator&#8221; \u0111\u1ec3 \u0111i\u1ec1u ph\u1ed1i, v\u00e0 sau \u0111\u00f3 m\u00ecnh s\u1ebd s\u1eafp x\u1ebfp l\u00e0 c\u00e1c b\u1ea1n \u1edf l\u1ee9a tu\u1ed5i n\u00e0o s\u1ebd ph\u1ee5 tr\u00e1ch c\u00e1i g\u00ec. T\u1ea5t nhi\u00ean l\u00e0 kh\u00f4ng c\u00f3 chuy\u1ec7n ph\u00e2n \u0111\u1ecbnh r\u1ea1ch r\u00f2i \u0111\u01b0\u1ee3c, nh\u01b0ng \u00edt nh\u1ea5t l\u00e0 tr\u00ean tinh th\u1ea7n t\u00f4n tr\u1ecdng v\u00e0 l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110\u1ed3ng th\u1eddi, b\u1ed1 tr\u00ed cho h\u1ecd nh\u1eefng c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">VD nh\u01b0 l\u00e0 trong team Sales c\u1ee7a m\u00ecnh th\u00ec th\u01b0\u1eddng c\u00e1c b\u1ea1n tr\u1ebb s\u1ebd thi\u1ebfu kinh nghi\u1ec7m, nh\u01b0ng c\u00e1c b\u1ea1n l\u1ea1i r\u1ea5t m\u00e1u l\u1eeda, c\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch l\u00e0m m\u00e0 tr\u01b0\u1edbc gi\u1edd m\u00ecnh c\u0169ng ch\u01b0a bao gi\u1edd ngh\u0129 t\u1edbi. Th\u00ec \u0111\u1ea7u ti\u00ean v\u1edbi vai tr\u00f2 c\u1ee7a m\u00ecnh l\u00e0 1 leader v\u00e0 c\u0169ng g\u1ecdi l\u00e0 h\u01a1n tu\u1ed5i, th\u00ec \u0111\u1ea7u ti\u00ean l\u00e0 cho c\u00e1c b\u1ea1n l\u00e0m th\u1eed v\u00e0 m\u00ecnh ch\u1ecbu tr\u00e1ch nhi\u1ec7m, th\u00ec c\u00e1c b\u1ea1n m\u1edbi d\u00e1m l\u00e0m. <\/span><b>Quay l\u1ea1i \u1edf ph\u00eda m\u00ecnh th\u00ec c\u00e1c b\u1ea1n \u1ea5y s\u1ebd k\u1ef3 v\u1ecdng g\u00ec \u1edf m\u00ecnh?<\/b><span style=\"font-weight: 400;\"> L\u00e0 m\u00ecnh s\u1ebd chia s\u1ebb nh\u1eefng kinh nghi\u1ec7m. Nh\u01b0ng m\u00ecnh n\u00f3i th\u1eadt l\u00e0 khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c b\u1ea1n tr\u1ebb th\u00ec m\u00ecnh th\u01b0\u1eddng n\u00f3i l\u00e0 &#8220;Kinh nghi\u1ec7m th\u01b0\u1eddng l\u00e0 nh\u1eefng th\u1ee9 c\u1ea3n \u0111\u01b0\u1eddng&#8221;, cho n\u00ean tr\u01b0\u1edbc m\u1eaft l\u00e0 c\u00e1c b\u1ea1n kh\u00f4ng n\u00ean h\u1ecfi kinh nghi\u1ec7m.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u00ecnh k\u1ebft lu\u1eadn l\u1ea1i l\u00e0 trong m\u1ed9t \u0111\u1ed9i nh\u00f3m c\u00f3 nhi\u1ec1u l\u1ee9a tu\u1ed5i th\u00ec <\/span><b>c\u00e1ch t\u1ed1t nh\u1ea5t l\u00e0 t\u00f4n tr\u1ecdng nhau v\u00e0 n\u00f3i chuy\u1ec7n v\u1edbi nhau, \u0111\u1eb7t m\u00ecnh v\u00e0o ph\u00eda \u0111\u1ed1i ph\u01b0\u01a1ng th\u00ec ch\u1eafc ch\u1eafn s\u1ebd gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c.<\/b><span style=\"font-weight: 400;\"> T\u1ea5t nhi\u00ean l\u00e0 kh\u00f4ng th\u1ec3 m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u l\u00e0m \u0111\u01b0\u1ee3c lu\u00f4n, s\u1ebd c\u00f3 conflict n\u1ecd conflict kia, nh\u01b0ng m\u00e0 c\u00e1ch duy nh\u1ea5t l\u00e0 \u0111\u1eb7t m\u00ecnh v\u00e0o \u0111\u1ed1i ph\u01b0\u01a1ng, c\u00f9ng ngh\u0129 th\u00ec l\u00fac \u0111\u1ea5y m\u1edbi l\u00e0m \u0111\u01b0\u1ee3c. V\u00e0 t\u1ea5t nhi\u00ean \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c th\u00ec tr\u01b0\u1edbc h\u1ebft l\u00e0 ph\u1ea3i th\u1ed1ng nh\u1ea5t m\u1ee5c ti\u00eau, objective chung c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/span><\/p>\n<h3><b>C\u00e2u h\u1ecfi 2: <\/b><\/h3>\n<p><em><strong>S\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 v\u0103n ho\u00e1 v\u00e0 c\u00e1ch v\u1eadn h\u00e0nh t\u1ea1o g\u1eafn k\u1ebft d\u00e0nh cho \u0111\u1ed9i ng\u0169 IT c\u1ee7a 1 doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m (doanh nghi\u1ec7p ITO) so v\u1edbi c\u00e1c doanh nghi\u1ec7p kh\u00e1c n\u01a1i b\u1ed9 ph\u1eadn IT kh\u00f4ng ph\u1ea3i l\u00e0 b\u1ed9 ph\u1eadn s\u1ea3n xu\u1ea5t ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Theo m\u00ecnh th\u00ec s\u1ef1 g\u1eafn k\u1ebft \u0111\u00f3 c\u0169ng kh\u00f4ng c\u00f3 nhi\u1ec1u kh\u00e1c bi\u1ec7t. V\u00ec v\u1edbi doanh nghi\u1ec7p kinh doanh kh\u00f4ng ph\u1ea3i v\u1ec1 IT m\u00e0 v\u1ec1 l\u0129nh v\u1ef1c kh\u00e1c nh\u01b0 ng\u00e2n h\u00e0ng, th\u00ec s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a l\u1ef1c l\u01b0\u1ee3ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin th\u1ef1c ra c\u0169ng d\u1ef1a v\u00e0o c\u00e1c g\u1eafn k\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c, v\u1ec1 c\u00e1c m\u1ed1i quan h\u1ec7, l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn nghi\u1ec7p v\u1ee5 n\u00ean c\u00f3 khi s\u1ebd h\u1ecdc h\u1ecfi \u0111\u01b0\u1ee3c l\u1eabn nhau. Ngo\u00e0i ra, m\u00ecnh c\u00f3 nh\u00ecn th\u1ea5y \u1edf b\u00ean m\u00ecnh l\u00e0 ph\u1ea7n \u0111\u00f3 c\u0169ng gi\u00fap \u0111\u01b0\u1ee3c cho c\u00e1c anh ch\u1ecb em trong l\u1ef1c l\u01b0\u1ee3ng IT tr\u01b0\u1edfng th\u00e0nh h\u01a1n, hi\u1ec3u \u0111\u01b0\u1ee3c nghi\u1ec7p v\u1ee5 v\u00e0 \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c v\u00e0o tri\u1ec3n khai v\u00e0 \u1ee9ng d\u1ee5ng trong ng\u00e2n h\u00e0ng.<\/span><\/p>\n<h3><b>C\u00e2u h\u1ecfi 3: <\/b><\/h3>\n<p><em><strong>Qu\u1ea3n l\u00fd n\u0103ng su\u1ea5t khi nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c \u1edf nh\u00e0 th\u1ebf n\u00e0o? L\u00e0m sao qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t khi nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c cho v\u00e0i c\u00f4ng ty m\u1ed9t l\u00fac (nh\u00e2n vi\u00ean l\u00e0m c\u00e1c c\u00f4ng ty kh\u00e1c kh\u00f4ng b\u00e1o m\u00ecnh bi\u1ebft) th\u00e1ch th\u1ee9c khi tri\u1ec3n khai v\u00e0 t\u1ed1i \u01b0u \u201cN\u0103ng su\u1ea5t \u2013 G\u1eafn k\u1ebft\u201d l\u00e0 g\u00ec v\u1edbi v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i m\u00ecnh c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 ph\u00e1t tri\u1ec3n h\u01a1n?<\/strong><\/em><\/p>\n<h4><span style=\"color: #33aee0;\">Anh Nguy\u1ec5n C\u00f4ng Ch\u1ec9nh:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed1i v\u1edbi CMC Japan khi chuy\u1ec3n sang m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c Remote\/Work from home, th\u00ec b\u1ea3n ch\u1ea5t \u0111\u1ea7u ti\u00ean ph\u1ea3i ph\u00e2n chia task, \u0111\u1ea7u c\u00f4ng vi\u1ec7c r\u1ea5t l\u00e0 c\u1ee5 th\u1ec3, r\u00f5 r\u00e0ng. N\u00f3i kh\u00f4ng \u0111\u01b0\u1ee3c hay l\u1eafm nh\u01b0ng ch\u00fang ta kh\u00f4ng th\u1ec3 ki\u1ec3m so\u00e1t ho\u00e0n to\u00e0n 100% c\u00e1c b\u1ea1n c\u00f3 ng\u1ed3i l\u00e0m vi\u1ec7c \u1edf nh\u00e0 hay kh\u00f4ng, m\u00e0 ng\u01b0\u1ee3c l\u1ea1i c\u0169ng kh\u00f4ng n\u00ean. <\/span><b>M\u00ecnh ch\u1ec9 n\u00ean qu\u1ea3n l\u00fd l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o th\u00f4i.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Trong c\u00e1c d\u1ef1 \u00e1n th\u00ec th\u01b0\u1eddng l\u00e0 c\u00e1c b\u1ea1n PM qu\u1ea3n l\u00fd s\u1ed1 l\u01b0\u1ee3ng task trong ng\u00e0y bao nhi\u00eau, b\u1ea3n ch\u1ea5t \u0111\u1ed1i v\u1edbi IT Outsourcing th\u00ec c\u00e1c b\u1ea1n Programmer c\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng c\u1ee5 \u0111\u1ec3 \u0111o \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t r\u1ed3i, ng\u00e0y x\u01b0a th\u00ec \u0111o b\u1eb1ng d\u00f2ng code nh\u01b0ng b\u00e2y gi\u1edd th\u00ec c\u00f3 nhi\u1ec1u c\u00e1ch r\u1ed3i. Cho n\u00ean n\u00f3i th\u1eadt l\u00e0 \u00f4ng PM c\u0169ng s\u1ebd bi\u1ebft \u0111\u1ec3 giao \u0111\u01b0\u1ee3c s\u1ed1 l\u01b0\u1ee3ng task \u0111\u1ee7 cho \u00f4ng Dev kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c g\u00ec kh\u00e1c \u0111\u00e2u. M\u00ecnh qu\u1ea3n l\u00fd b\u1eb1ng vi\u1ec7c ho\u00e0n th\u00e0nh task nh\u01b0 th\u1ebf n\u00e0o.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ng\u01b0\u1ee3c l\u1ea1i, c\u00e1 nh\u00e2n m\u00ecnh th\u00ec m\u00ecnh mu\u1ed1n qu\u1ea3n l\u00fd theo h\u01b0\u1edbng \u0111\u1ea5y. V\u00ec nh\u01b0 th\u1ebf \u0111\u1ec3 cho c\u00e1c b\u1ea1n c\u00f3 c\u00e1ch n\u00e0o t\u1ef1 qu\u1ea3n \u0111\u01b0\u1ee3c. T\u1ea5t nhi\u00ean ngay c\u1ea3 b\u1ea3n th\u00e2n m\u00ecnh c\u0169ng th\u1ebf, con ng\u01b0\u1eddi th\u00ec \u0111\u00f4i khi kh\u00f4ng t\u1ef1 gi\u00e1c, l\u00e0m m\u00e3i c\u0169ng s\u1ebd m\u1ec7t m\u1ecfi, nh\u01b0ng c\u00e1i \u0111\u1ea5y kh\u00f4ng quan tr\u1ecdng b\u1eb1ng vi\u1ec7c sau khi b\u1ea1n refresh th\u1eddi gian cho b\u1ea3n th\u00e2n xong th\u00ec ph\u1ea3i quay l\u1ea1i ho\u00e0n thi\u1ec7n c\u00e1i vi\u1ec7c c\u1ee7a m\u00ecnh.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ti\u1ebfp theo c\u00f3 1 v\u1ea5n \u0111\u1ec1 m\u00e0 Ninh n\u00eau l\u00ean l\u00e0 l\u00e0m sao \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c b\u1ea1n \u1ea5y l\u00e0m \u1edf nh\u00e0 v\u00e0 l\u00e0m \u1edf nhi\u1ec1u c\u00f4ng ty. Th\u00ec c\u0169ng chia s\u1ebb th\u1eb3ng th\u1eafn v\u1edbi c\u00e1c b\u1ea1n l\u00e0 b\u1ea1n n\u00e0o mu\u1ed1n l\u00e0m chui ki\u1ec3u th\u1ebf, th\u00ec ch\u1eafc l\u00e0 c\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 b\u1ea1n \u1ea5y l\u00e1ch, c\u0169ng kh\u00f4ng th\u1ec3 xem \u0111\u01b0\u1ee3c h\u1ebft. <\/span><b>V\u1edbi c\u00e1 nh\u00e2n m\u00ecnh th\u00ec c\u00f3 m\u1ed9t s\u1ed1 th\u1ee9 r\u00e0ng bu\u1ed9c nh\u01b0 sau. \u1ede \u0111\u00e2y ph\u1ea3i ph\u00e2n chia r\u00f5 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a Nh\u1eadt B\u1ea3n v\u00e0 Vi\u1ec7t Nam ra.<\/b><span style=\"font-weight: 400;\"> \u1ede Nh\u1eadt B\u1ea3n th\u00ec khi c\u00e1c b\u1ea1n sang \u0111\u00e2y s\u1ebd c\u00f3 1 v\u00e0i lo\u1ea1i visa. C\u00f3 lo\u1ea1i visa \u0111\u01b0\u1ee3c l\u00e0m c\u00f3 lo\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m. N\u1ebfu nh\u01b0 c\u00e1c b\u1ea1n c\u00f3 visa kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m m\u00e0 v\u1eabn c\u1ed1 \u0111i l\u00e0m th\u00ec \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m n\u00e0o \u0111\u00f3 th\u00ec c\u01a1 quan ch\u00ednh quy\u1ec1n c\u0169ng s\u1ebd \u0111\u1ed9ng \u0111\u1ebfn b\u1ea1n th\u00f4i.\u00a0<\/span><\/p>\n<p><b>Th\u1ee9 hai l\u00e0 v\u1ec1 \u0111\u1ea1o \u0111\u1ee9c kinh doanh. <\/b><span style=\"font-weight: 400;\">Chuy\u1ec7n n\u00e0y m\u00ecnh chia s\u1ebb th\u1eadt l\u00e0 c\u00f4ng ty m\u00ecnh ng\u00e0y x\u01b0a c\u0169ng c\u00f3 b\u1ea1n l\u00e0m th\u1ebf m\u00e0 b\u1ecdn m\u00ecnh kh\u00f4ng bi\u1ebft. V\u00e0 cu\u1ed1i c\u00f9ng ai l\u00e0 ng\u01b0\u1eddi ch\u1ec9 cho m\u00ecnh? \u0110\u00f3 l\u00e0 kh\u00e1ch h\u00e0ng. T\u1ea5t nhi\u00ean l\u00e0 c\u00f3 nh\u1eefng b\u1ea1n \u0111\u1ebfn g\u1eb7p kh\u00e1ch h\u00e0ng, \u0111\u00e1ng ra c\u00f4ng vi\u1ec7c \u0111\u00f3 ph\u1ea3i \u0111\u01b0a cho c\u00f4ng ty nh\u01b0ng l\u1ea1i tu\u1ed3n ra \u0111\u1ec3 l\u00e0m ri\u00eang ch\u1eb3ng h\u1ea1n. V\u1ec1 sau khi kh\u00e1ch h\u00e0ng g\u1ecdi b\u1ecdn m\u00ecnh l\u00ean v\u00e0 h\u1ecfi t\u1ea1i sao l\u1ea1i \u0111\u01b0a cho b\u1ea1n \u1ea5y l\u00e0m ri\u00eang, th\u00ec l\u00fac \u0111\u00f3 m\u1ecdi th\u1ee9 s\u1ebd kh\u00e1c. V\u00e0 c\u00f3 th\u1ec3 b\u1ea1n th\u00e0nh c\u00f4ng 1 l\u1ea7n, 2 l\u1ea7n, nh\u01b0ng sau \u0111\u1ea5y th\u00ec b\u1ea3n th\u00e2n nh\u1eefng ng\u01b0\u1eddi \u1edf c\u00f4ng ty kh\u00e1c c\u0169ng nh\u01b0 kh\u00e1ch h\u00e0ng c\u0169ng s\u1ebd kh\u00f4ng d\u00f9ng b\u1ea1n \u0111\u00e2u.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00f3 1 \u01b0u \u0111i\u1ec3m l\u00e0, b\u1ea1n n\u00e0o l\u00e0m vi\u1ec7c n\u0103ng su\u1ea5t v\u01b0\u1ee3t tr\u1ed9i th\u00ec c\u00e1c b\u1ea1n s\u1ebd l\u00e0m \u0111\u01b0\u1ee3c vi\u1ec7c \u0111\u00f3. \u0110\u01b0\u01a1ng nhi\u00ean l\u00e0 n\u1ebfu c\u00e1c b\u1ea1n kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c th\u00ec c\u00e1c b\u1ea1n kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c. Ng\u01b0\u1ee3c l\u1ea1i n\u1ebfu c\u00e1c b\u1ea1n \u00f4m vi\u1ec7c nhi\u1ec1u m\u00e0 ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u1ea3m b\u1ea3o th\u00ec c\u1ea3 \u0111\u00f4i b\u00ean \u0111\u1ec1u kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3. V\u1edbi nh\u1eefng c\u00e1c b\u1ea1n c\u00f3 n\u0103ng l\u1ef1c th\u00ec t\u00f9y v\u00e0o c\u00f4ng vi\u1ec7c, \u0111\u01b0\u01a1ng nhi\u00ean c\u00f4ng ty m\u00ecnh c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c cho c\u00e1c b\u1ea1n l\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c tho\u1ea3i m\u00e1i, n\u1ebfu c\u00e1c b\u1ea1n l\u00e0m th\u00eam \u0111\u01b0\u1ee3c th\u00ec c\u00e1c b\u1ea1n c\u1ee9 nh\u1eadn th\u00eam task m\u00e0 l\u00e0m, m\u00ecnh c\u00f3 th\u00eam s\u1ea3n xu\u1ea5t.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">K\u1ebft lu\u1eadn c\u1ee7a m\u00ecnh \u1edf \u0111\u00e2y l\u00e0m sao \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c c\u00e1c b\u1ea1n l\u00e0m \u1edf nh\u00e0 l\u00e0 <\/span><b>c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t b\u1eb1ng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/b><span style=\"font-weight: 400;\"> \u0110\u00e2y l\u00e0 c\u00e1ch m\u00ecnh l\u00e0m. V\u00e0 nh\u01b0 m\u00ecnh c\u00f3 chia s\u1ebb \u1edf ph\u1ea7n \u0111\u1ea7u th\u00ec c\u00e1i khung qu\u1ea3n tr\u1ecb hi\u1ec7n t\u1ea1i r\u1ea5t transparent r\u1ed3i, l\u00fac n\u00e0o c\u0169ng c\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c ai l\u00e0m g\u00ec, h\u00e0nh \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o v\u00e0 n\u0103ng su\u1ea5t \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o, th\u00ec c\u00f4ng ty m\u00ecnh \u0111ang l\u00e0m nh\u01b0 v\u1eady<\/span><\/p>\n<h3><b>C\u00e2u h\u1ecfi 4:<\/b><\/h3>\n<h4><em><strong>C\u00e1ch th\u1ee9c qu\u1ea3n l\u00fd c\u1ee7a ban l\u00e3nh \u0111\u1ea1o \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn vi\u1ec7c g\u1eafn k\u1ebft v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean v\u00e0 c\u00e1ch th\u1ee9c qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean \u1edf VPBank \u0111ang th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/em><\/h4>\n<h4><span style=\"color: #17a956;\">Ch\u1ecb \u0110\u1ed7 C\u1ea9m V\u00e2n:<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Theo m\u00ecnh th\u00ec c\u00e1ch th\u1ee9c qu\u1ea3n l\u00fd \u0111\u1ec3 c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn nh\u00e2n vi\u00ean th\u00ec <\/span><b>tr\u01b0\u1edbc ti\u00ean ban l\u00e3nh \u0111\u1ea1o ph\u1ea3i c\u00f3 t\u1ea7m nh\u00ecn, c\u00f3 chi\u1ebfn l\u01b0\u1ee3c, c\u00f3 h\u00e0nh \u0111\u1ed9ng g\u1eafn v\u1edbi m\u1ee5c ti\u00eau chung<\/b><span style=\"font-weight: 400;\">, th\u00ec khi \u0111i xu\u1ed1ng c\u00e1c h\u00e0nh \u0111\u1ed9ng s\u1ebd ph\u1ea3i c\u1ee5 th\u1ec3 xu\u1ed1ng t\u1eebng level, t\u1eeb Gi\u00e1m \u0111\u1ed1c Trung t\u00e2m, \u0111\u1ebfn Tr\u01b0\u1edfng ph\u00f2ng, r\u1ed3i \u0111\u1ebfn Leader v\u00e0 \u0111\u1ebfn c\u00e1c b\u1ea1n nh\u00e2n vi\u00ean. Th\u00ec \u0111\u1ea5y l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng m\u00e0 \u0111\u01b0\u1ee3c chia nh\u1ecf ra, th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c g\u1eafn v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a ch\u00fang ta l\u00e0 g\u00ec. V\u00e0 ch\u00fang ta c\u00f9ng \u0111\u1ea1t \u0111\u01b0\u1ee3c theo m\u1ee5c ti\u00eau chung \u0111\u1ec1 ra th\u00ec \u0111\u00f3 l\u00e0 vi\u1ec7c m\u00ecnh g\u1eafn k\u1ebft.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u1ede VPBank hi\u1ec7n t\u1ea1i c\u0169ng \u0111ang \u0111i theo c\u00e1c \u0111\u1ecbnh h\u01b0\u1edbng nh\u01b0 v\u1eady. B\u00ean business th\u00ec c\u00f3 nh\u1eefng t\u1ea7m nh\u00ecn v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a kinh doanh, c\u00f9ng v\u1edbi \u0111\u00f3 th\u00ec b\u00ean IT c\u0169ng c\u00f3 t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c g\u1eafn v\u1edbi kinh doanh nh\u01b0 th\u1ebf n\u00e0o, v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch \u0111\u1ec3 tri\u1ec3n khai t\u1eeb \u0111\u1ea7u n\u0103m ra sao, theo d\u00f5i c\u00e1c k\u1ebf ho\u1ea1ch \u0111\u00f3. \u0110\u1ed3ng th\u1eddi, c\u00e1c k\u1ebf ho\u1ea1ch \u0111\u00f3 s\u1ebd c\u00f3 c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u01b0a xu\u1ed1ng t\u1eebng b\u1ed9 ph\u1eadn, t\u1eebng \u0111\u01a1n v\u1ecb nh\u1ecf, v\u00e0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung th\u00ec m\u1ecdi ng\u01b0\u1eddi c\u1ea7n deliver c\u00e1i g\u00ec cho nghi\u1ec7p v\u1ee5, v\u00e0 v\u1edbi s\u1ea3n ph\u1ea9m m\u00e0 ch\u00fang ta \u0111\u01b0a ra th\u00ec mang l\u1ea1i m\u1ee5c ti\u00eau g\u00ec cho ng\u00e2n h\u00e0ng, v\u00e0 m\u1ee5c ti\u00eau chung \u0111\u00f3 l\u00e0 cho kinh doanh: v\u1ec1 k\u1ebft qu\u1ea3, v\u1ec1 doanh s\u1ed1, v\u1ec1 doanh thu l\u1ee3i nhu\u1eadn. Th\u00ec \u0111\u00f3 l\u00e0 c\u00e1ch th\u1ee9c m\u00e0 VPBank \u0111ang l\u00e0m.<\/span><\/p>\n<h3>K\u1ebft th\u00fac.<\/h3>\n<p><strong><a href=\"https:\/\/www.youtube.com\/watch?v=YnQwBeA-z7s&amp;utm_source=blog&amp;utm_medium=webinar1&amp;utm_campaign=transcript_blog_June_2024\">Xem b\u1ea3n Full Recording t\u1ea1i \u0111\u00e2y<\/a><\/strong><\/p>\n<p>B\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp b\u1ea3n Transcript v\u00e0 Recording c\u1ee7a Webinar #2 v\u00e0 Webinar #3 t\u1ea1i:<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar2-22052024\/\">Webinar #2 &#8211; \u0110o l\u01b0\u1eddng v\u00e0 t\u1ed1i \u01b0u n\u0103ng su\u1ea5t \u0111\u1ed9i ng\u0169 IT trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/itviec.com\/blog\/recording-transcript-webinar3-28052024\/\"><strong>Webinar #3 &#8211; Power up Productivity and Engagement of IT Teams in Multicultural Working Environment<\/strong><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>V\u1eeba qua, ITviec \u0111\u00e3 th\u00e0nh c\u00f4ng t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n Webinar online \u0111\u1ea7u ti\u00ean v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201cN\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p\u201d. H\u00e3y c\u00f9ng xem l\u1ea1i b\u1ea3n ghi Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n chi ti\u1ebft nh\u00e9! Phi\u00ean th\u1ea3o lu\u1eadn &#8211; T\u1ea7m quan [&hellip;]<\/p>\n","protected":false},"author":223,"featured_media":73118,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"categories":[10197,10206,94],"tags":[],"class_list":["post-73059","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-danh-cho-nha-tuyen-dung-it","category-lanh-dao-it","category-su-nghiep-it"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n [IT Success] Webinar #1: N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p - ITviec Blog<\/title>\n<meta name=\"description\" content=\"C\u00f9ng xem l\u1ea1i b\u1ea3n ghi Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n Webinar online \u0111\u1ea7u ti\u00ean c\u1ee7a ITviec v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201cN\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n [IT Success] Webinar #1: N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p\" \/>\n<meta property=\"og:description\" content=\"V\u1eeba qua, ITviec \u0111\u00e3 th\u00e0nh c\u00f4ng t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n Webinar online \u0111\u1ea7u ti\u00ean v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201cN\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itviec.com\/blog\/ban-ghi-transcript-webinar1-16052024\/\" \/>\n<meta property=\"og:site_name\" content=\"ITviec Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ITviec\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-11T11:14:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-08T04:14:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2024\/06\/Webinar-4-vippro.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1316\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Phuong Anh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ITviec\" \/>\n<meta name=\"twitter:site\" content=\"@ITviec\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phuong Anh\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"62 ph\u00fat\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Recording v\u00e0 Transcript s\u1ef1 ki\u1ec7n [IT Success] Webinar #1: N\u0103ng su\u1ea5t v\u00e0 G\u1eafn k\u1ebft trong \u0110\u1ed9i ng\u0169 IT- Ch\u00eca kh\u00f3a \u0111i \u0111\u1ebfn th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p - 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