{"id":4811,"date":"2019-01-09T15:46:15","date_gmt":"2019-01-09T08:46:15","guid":{"rendered":"\/\/itviec.com\/blog\/?p=4811"},"modified":"2025-03-05T16:57:07","modified_gmt":"2025-03-05T09:57:07","slug":"business-analyst","status":"publish","type":"post","link":"https:\/\/itviec.com\/blog\/business-analyst\/","title":{"rendered":"Business Analyst (BA) l\u00e0 g\u00ec? Kinh nghi\u1ec7m t\u1ea1i M\u1ef9 c\u1ee7a 1 Business Analyst"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Business_Analyst_la_gi\" >Business Analyst l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Cong_viec_cua_Business_Analyst_la_gi\" >C\u00f4ng vi\u1ec7c c\u1ee7a Business Analyst l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Diem_cong_cua_nghe_Business_Analyst_la_gi\" >\u0110i\u1ec3m c\u1ed9ng c\u1ee7a ngh\u1ec1 Business Analyst l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Nhung_ky_nang_can_thiet_cua_Business_Analyst_la_gi\" >Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a Business Analyst l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Hoc_Business_Analyst_o_dau\" >H\u1ecdc Business Analyst \u1edf \u0111\u00e2u?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/#Tieu_su_cua_Le_Hoang_Vu_%E2%80%93_Business_Analyst_Manager\" >Ti\u1ec3u s\u1eed c\u1ee7a L\u00ea Ho\u00e0ng V\u0169 \u2013 Business Analyst Manager<\/a><\/li><\/ul><\/nav><\/div>\n\r\n<p><strong><em>BA l\u00e0 g\u00ec? Business Analyst l\u00e0 g\u00ec? <\/em><em>BA l<em>\u00e0<\/em><\/em> <em>vi\u1ebft t\u1eaft Business Analyst. Business Analyst l\u00e0 ng\u01b0\u1eddi s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o v\u1ea5n \u0111\u1ec1 c\u0169ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m.<\/em><\/strong><\/p>\r\n\r\n\r\n\r\n\r\n\r\n<p>\u0110\u1ecdc b\u00e0i ph\u1ecfng v\u1ea5n v\u1edbi Business Analyst Manager t\u1ea1i FPT Software \u2013 anh L\u00ea Ho\u00e0ng V\u0169 \u2013 \u0111\u1ec3 nghe anh chia s\u1ebb v\u1ec1 v\u1ecb tr\u00ed Business Analyst.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>C\u00f4ng vi\u1ec7c th\u01b0\u1eddng ng\u00e0y c\u1ee7a m\u1ed9t Business Analyst l\u00e0 g\u00ec<\/li>\r\n<li>Nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o l\u00e0 quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi m\u1ed9t BA<\/li>\r\n<li><a href=\"https:\/\/itviec.com\/blog\/bao-cao-luong-it\/\" target=\"_blank\" rel=\"noopener\">L\u01b0\u01a1ng Business Analyst<\/a> h\u1ea5p d\u1eabn ra sao<\/li>\r\n<li>Sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p c\u1ee7a ng\u01b0\u1eddi l\u00e0m BA l\u00e0 g\u00ec<\/li>\r\n<li>L\u1eddi khuy\u00ean anh d\u00e0nh cho c\u00e1c b\u1ea1n mu\u1ed1n tr\u1edf th\u00e0nh BA<\/li>\r\n<\/ul>\r\n<blockquote>\r\n<p>Xem th\u00eam: Vi\u1ec7c l\u00e0m <a href=\"https:\/\/itviec.com\/it-jobs\/business-analyst?utm_medium=anchor_text_high&amp;utm_source=blog&amp;utm_campaign=viec_lam_bussiness_analyst&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener\">Business Analyst<\/a> t\u1ea1i ITviec<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p><!--more--><\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-business-analyst-l-m-g\"><span class=\"ez-toc-section\" id=\"Business_Analyst_la_gi\"><\/span><strong>Business Analyst<\/strong><strong> l\u00e0 g\u00ec<\/strong><strong>?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-anh-c-th-gi-i-th-ch-business-analyst-l-g\"><strong>Anh c\u00f3 th<\/strong><strong>\u1ec3<\/strong><strong> gi<\/strong><strong>\u1ea3<\/strong><strong>i th<\/strong><strong>\u00ed<\/strong><strong>ch <\/strong><strong>Business Analyst l\u00e0 g\u00ec<\/strong><strong>?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>Business Analyst, vi\u1ebft t\u1eaft l\u00e0 BA, l\u00e0 ng\u01b0\u1eddi l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea5y y\u00eau c\u1ea7u, sau \u0111\u00f3 chuy\u1ec3n th\u00f4ng tin v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 y\u00eau c\u1ea7u n\u00e0y v\u1edbi team n\u1ed9i b\u1ed9 (Developer, QC) v\u00e0 qu\u1ea3n l\u00fd document.<\/p>\r\n\r\n\r\n\r\n<p>Business Analyst s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o v\u1ea5n \u0111\u1ec1 c\u0169ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m. Em c\u00f3 th\u1ec3 hi\u1ec3u nh\u01b0 v\u1eady.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-business-analyst-l-m-g\"><span class=\"ez-toc-section\" id=\"Cong_viec_cua_Business_Analyst_la_gi\"><\/span><strong>C\u00f4ng vi\u1ec7c c\u1ee7a Business Analyst l\u00e0 g\u00ec<\/strong><strong>?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p><strong>1. Business Analyst l\u00e0m vi<\/strong><strong>\u1ec7<\/strong><strong>c v<\/strong><strong>\u1edb<\/strong><strong>i kh<\/strong><strong>\u00e1<\/strong><strong>ch h<\/strong><strong>\u00e0<\/strong><strong>ng <\/strong><strong>\u0111<\/strong><strong>\u1ec3<\/strong><strong> l<\/strong><strong>\u1ea5<\/strong><strong>y y<\/strong><strong>\u00ea<\/strong><strong>u c<\/strong><strong>\u1ea7<\/strong><strong>u, r<\/strong><strong>\u1ed3<\/strong><strong>i chuy<\/strong><strong>\u1ec3<\/strong><strong>n cho <\/strong><strong>team\u00a0n\u1ed9i b\u1ed9<\/strong>. \u0110i\u1ec1u th\u00fa v\u1ecb \u1edf \u0111\u00e2y l\u00e0\u00a0BA l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng c\u00f2n nhi\u1ec1u h\u01a1n c\u1ea3 PM. V\u00e0 \u0111\u00f4i khi, ch\u00ednh BA l\u00e0 ng\u01b0\u1eddi \u0111\u1ee7 th\u00e2n thi\u1ebft \u0111\u1ec3 c\u00f3 th\u1ec3 gi\u00fap c\u00f4ng ty c\u00f3 th\u00eam c\u01a1 h\u1ed9i h\u1ee3p t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><em>\u0110\u1ecdc th\u00eam: <a href=\"https:\/\/itviec.com\/blog\/3-bai-hoc-danh-cho-project-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">PM l\u00e0 g\u00ec? C\u00f4ng vi\u1ec7c c\u1ee7a PM?<\/a><\/em><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p>Nh\u01b0 anh trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng, anh t\u1eebng ph\u00e1t hi\u1ec7n h\u1ecd c\u1ea7n th\u00eam nh\u1eefng h\u1ec7 th\u1ed1ng kh\u00e1c. Anh gi\u00fap ph\u00e2n t\u00edch \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng \u0111\u00f3 cho kh\u00e1ch h\u00e0ng, \u0111\u01b0a ra nhi\u1ec1u gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m cho h\u1ecd. T\u1ee9c l\u00e0 anh \u0111\u00e3 gi\u00e1n ti\u1ebfp l\u00e0m sales, \u0111em l\u1ea1i project cho c\u00f4ng ty.<\/p>\r\n\r\n\r\n\r\n<p><strong>2. Giao ti<\/strong><strong>\u1ebf<\/strong><strong>p v<\/strong><strong>\u1edb<\/strong><strong>i <\/strong><strong>team n\u1ed9i b\u1ed9, bao g<\/strong><strong>\u1ed3<\/strong><strong>m chuy<\/strong><strong>\u1ec3<\/strong><strong>n th<\/strong><strong>\u00f4<\/strong><strong>ng tin v<\/strong><strong>\u00e0<\/strong><strong> th<\/strong><strong>\u1ea3<\/strong><strong>o lu<\/strong><strong>\u1ead<\/strong><strong>n v<\/strong><strong>\u1ec1<\/strong><strong> y<\/strong><strong>\u00ea<\/strong><strong>u c<\/strong><strong>\u1ea7<\/strong><strong>u kh<\/strong><strong>\u00e1<\/strong><strong>ch h\u00e0ng, v<\/strong><strong>\u1ec1<\/strong><strong> d<\/strong><strong>\u1ef1<\/strong> <strong>\u00e1<\/strong><strong>n n<\/strong><strong>\u00f3<\/strong><strong>i chung<\/strong>. C\u1ee5 th\u1ec3 h\u01a1n, Business Analyst ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi c\u1ea3 Developer, QC, PM.<\/p>\r\n\r\n\r\n\r\n<p>T\u1eebng c\u00f3 m\u1ed9t d\u1ef1 \u00e1n, khi vi\u1ebft y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng xong, anh nh\u1eadn ra r\u1eb1ng c\u00f3 m\u1ed9t ph\u1ea7n vi\u1ec7c thu\u1ed9c d\u1ef1 \u00e1n kh\u00e1c c\u1ee7a team kh\u00e1c, kh\u00f4ng ph\u1ea3i team anh.<\/p>\r\n\r\n\r\n\r\n<p>L\u00fac \u0111\u00f3, anh trao \u0111\u1ed5i l\u1ea1i v\u1edbi b\u1ea1n PM, r\u1eb1ng y\u00eau c\u1ea7u ph\u00e1t sinh n\u00e0y team anh c\u00f3 ph\u1ea3i l\u00e0m hay kh\u00f4ng, n\u1ebfu l\u00e0m th\u00ec t\u00ednh ti\u1ec1n nh\u01b0 th\u1ebf n\u00e0o, n\u1ebfu l\u00e0m th\u00ec n\u00f3 c\u00f3 t\u00e1c \u0111\u1ed9ng g\u00ec \u0111\u1ebfn nh\u1eefng ph\u1ea7n kh\u00e1c trong d\u1ef1 \u00e1n c\u1ee7a team kh\u00f4ng v.v\u2026<\/p>\r\n\r\n\r\n\r\n<p><strong>3. C\u00f4ng vi<\/strong><strong>\u1ec7<\/strong><strong>c v<\/strong><strong>\u1ec1<\/strong><strong> documentation, bao g<\/strong><strong>\u1ed3<\/strong><strong>m vi<\/strong><strong>\u1ec7<\/strong><strong>c vi<\/strong><strong>\u1ebf<\/strong><strong>t v\u00e0 qu<\/strong><strong>\u1ea3<\/strong><strong>n l<\/strong><strong>\u00fd<\/strong><strong> document<\/strong>. Qu\u1ea3n l\u00fd document quan tr\u1ecdng v\u00ec document kh\u00f4ng ph\u1ea3i vi\u1ebft m\u1ed9t l\u1ea7n l\u00e0 xong, m\u00e0 c\u00f2n ch\u1ec9nh s\u1eeda c\u00e1c ki\u1ec3u.<\/p>\r\n\r\n\r\n\r\n<p>M\u1ed9t d\u1ef1 \u00e1n kh\u00f4ng ch\u1ec9 c\u00f3 m\u1ed9t document. Qu\u1ea3n l\u00fd document ngh\u0129a l\u00e0 ph\u1ea3i l\u00e0m sao \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi c\u00f9ng bi\u1ebft \u0111\u00e2u l\u00e0 b\u1ea3n cu\u1ed1i c\u00f9ng, v\u00e0 khi c\u00f3 nh\u1eefng thay \u0111\u1ed5i trong d\u1ef1 \u00e1n th\u00ec n\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn document n\u00e0o.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image wp-image-11665 size-large\">\r\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"317\" class=\"wp-image-11665\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC1664-640x317.jpg\" alt=\"business-analyst-la-gi\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC1664.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC1664-300x148.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC1664-768x380.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC1664-200x99.jpg 200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\r\n<figcaption>Anh V\u0169 (ng\u1ed3i ngo\u00e0i c\u00f9ng b\u00ean tr\u00e1i) c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p \u1edf Harvey Nash<\/figcaption>\r\n<\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-c-ng-vi-c-business-analyst-t-i-fsoft-nh-th-n-o\"><strong>C\u00f4ng vi\u1ec7c Business Analyst t\u1ea1i FSoft nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>V\u1ec1 c\u01a1 b\u1ea3n, c\u00f4ng vi\u1ec7c c\u1ee7a anh l\u00e0 l\u1ea5y y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng r\u1ed3i chuy\u1ec3n cho team n\u1ed9i b\u1ed9.<\/p>\r\n\r\n\r\n\r\n<p>Tuy nhi\u00ean, l\u00fac tr\u01b0\u1edbc th\u00ec kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u1ebfn c\u00f4ng ty outsourcing n\u01a1i anh l\u00e0m vi\u1ec7c khi h\u1ecd \u0111\u00e3 c\u00f3 \u00fd t\u01b0\u1edfng v\u1ec1 ph\u1ea7n m\u1ec1m r\u00f5 r\u00e0ng. Business Analyst ch\u1ec9 c\u1ea7n hi\u1ec3u v\u00e0 \u0111\u00f3ng g\u00f3p m\u1ed9t v\u00e0i thay \u0111\u1ed5i nh\u1ecf \u0111\u1ec3 c\u1ee5 th\u1ec3 h\u00f3a \u00fd t\u01b0\u1edfng \u0111\u00f3.<\/p>\r\n\r\n\r\n\r\n<p>C\u00f2n b\u00e2y gi\u1edd, anh tham gia v\u00e0o d\u1ef1 \u00e1n t\u1eeb r\u1ea5t s\u1edbm. L\u00fac n\u00e0y, b\u1ea3n th\u00e2n kh\u00e1ch h\u00e0ng c\u0169ng ch\u01b0a m\u01b0\u1eddng t\u01b0\u1ee3ng ra ph\u1ea3i l\u00e0m g\u00ec. Anh s\u1ebd ng\u1ed3i th\u1ea3o lu\u1eadn chung v\u1edbi nh\u00f3m <a href=\"https:\/\/itviec.com\/blog\/product-owner-la-gi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product Owner<\/a> c\u1ee7a kh\u00e1ch h\u00e0ng trong giai \u0111o\u1ea1n product definition.<\/p>\r\n\r\n\r\n\r\n<p>Sau \u0111\u00f3, trong tu\u1ea7n anh s\u1ebd c\u00f3 t\u1eeb 1 \u0111\u1ebfn 5 bu\u1ed5i t\u1ed1i (t\u00f9y th\u1eddi \u0111i\u1ec3m) h\u1ecdp v\u1edbi team \u1edf Vi\u1ec7t Nam (do M\u1ef9 v\u00e0 Vi\u1ec7t Nam tr\u00e1i m\u00fai gi\u1edd) \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 th\u1ea3o lu\u1eadn v\u1edbi team c\u00e1ch \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-anh-c-g-p-s-c-g-trong-c-ng-vi-c-business-analyst-manager\"><strong>Anh c\u00f3 g\u1eb7p s\u1ef1 c\u1ed1 g\u00ec trong c\u00f4ng vi\u1ec7c Business Analyst Manager?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>C\u00f3. C\u00f3 l\u1ea7n sau khi kh\u00e1ch h\u00e0ng h\u1ecdp b\u00e0n v\u00e0 chia s\u1ebb \u00fd t\u01b0\u1edfng, anh ch\u01b0a h\u1ecfi \u00fd kh\u00e1ch h\u00e0ng m\u00e0 chuy\u1ec3n ngay \u00fd t\u01b0\u1edfng \u0111\u00f3 cho team Vi\u1ec7t Nam. Sau \u0111\u00f3, team Vi\u1ec7t Nam \u0111\u1eb7t nhi\u1ec1u c\u00e2u h\u1ecfi cho Product Owner c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\r\n\r\n\r\n\r\n<p>K\u1ebft qu\u1ea3 l\u00e0 c\u00e1c b\u1ea1n Product Owner c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng vui. H\u1ecd n\u00f3i v\u1edbi anh l\u00e0 nh\u1eefng g\u00ec h\u1ecd chia s\u1ebb m\u1edbi ch\u1ec9 l\u00e0 \u00fd t\u01b0\u1edfng r\u1ea5t s\u01a1 khai, sau khi b\u00e0n b\u1ea1c th\u1ea3o lu\u1eadn c\u00f3 th\u1ec3 s\u1ebd ch\u1ecdn \u00fd t\u01b0\u1edfng kh\u00e1c. Vi\u1ec7c anh chuy\u1ec3n th\u00f4ng tin ngay cho offshore team c\u00f3 th\u1ec3 l\u00e0m m\u1ecdi th\u1ee9 r\u1ed1i l\u00ean.<\/p>\r\n\r\n\r\n\r\n<p>T\u1eeb \u0111\u00f3, anh r\u00fat ra b\u00e0i h\u1ecdc l\u00e0 ph\u1ea3i th\u1eadn tr\u1ecdng h\u01a1n, khi th\u1ea3o lu\u1eadn \u00fd t\u01b0\u1edfng \u0111\u1ea1t \u0111\u1ebfn m\u1ed9t m\u1ee9c \u0111\u1ed9 nh\u1ea5t \u0111\u1ecbnh th\u00ec m\u00ecnh c\u1ea7n h\u1ecfi kh\u00e1ch h\u00e0ng l\u00e0 c\u00f3 th\u1ec3 chuy\u1ec3n th\u00f4ng tin cho offshore team \u0111\u01b0\u1ee3c ch\u01b0a. H\u1ecd \u0111\u1ed3ng \u00fd th\u00ec m\u00ecnh m\u1edbi trao \u0111\u1ed5i v\u1edbi offshore team.<\/p>\r\n\r\n\r\n\r\n<p>Tuy nhi\u00ean, \u0111\u1ebfn giai \u0111o\u1ea1n requirement \u0111\u00e3 r\u00f5 r\u00e0ng, anh th\u01b0\u1eddng khuy\u1ebfn kh\u00edch c\u00e1c team member l\u00e0m vi\u1ec7c tr\u1ef1c ti\u1ebfp v\u1edbi Product Owner c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\r\n\r\n\r\n\r\n<p>G\u1ea7n \u0111\u00e2y, m\u00f4 h\u00ecnh Agile\/Scrum \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng, \u0111\u00f2i h\u1ecfi m\u1ed7i team member ph\u1ea3i l\u00e0m r\u1ea5t nhi\u1ec1u vi\u1ec7c v\u00e0 ph\u1ea3i c\u00f3 c\u00e1c k\u1ef9 n\u0103ng: giao ti\u1ebfp, ti\u1ebfng Anh, kh\u00e1i qu\u00e1t v\u1ea5n \u0111\u1ec1, v\u00e0 tr\u00ecnh b\u00e0y.<\/p>\r\n\r\n\r\n\r\n<p>\u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng th\u1ee9 m\u00e0 nhi\u1ec1u b\u1ea1n Developer v\u00e0 Tester \u1edf Vi\u1ec7t Nam thi\u1ebfu. V\u00ec v\u1eady, anh lu\u00f4n khuy\u1ebfn kh\u00edch v\u00e0 h\u1ed7 tr\u1ee3 c\u00e1c b\u1ea1n b\u1ed5 sung nh\u1eefng k\u1ef9 n\u0103ng n\u00e0y \u0111\u1ec3 \u0111i theo m\u00f4 h\u00ecnh Agile tr\u00ean th\u1ebf gi\u1edbi.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><em>\u0110\u1ecdc th\u00eam: <a href=\"https:\/\/insights.magestore.com\/posts\/the-nao-la-1-business-analyst-co-agile-mindset\" target=\"_blank\" rel=\"noopener noreferrer\">Th\u1ebf n\u00e0o l\u00e0 1 Business Analyst c\u00f3 Agile mindset<\/a><\/em><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-sai-l-m-l-n-nh-t-m-anh-t-ng-m-c-ph-i-v-b-i-h-c-anh-r-t-ra-t-sai-l-m-l-g\"><strong>Sai l<\/strong><strong>\u1ea7<\/strong><strong>m l<\/strong><strong>\u1edb<\/strong><strong>n nh<\/strong><strong>\u1ea5<\/strong><strong>t m<\/strong><strong>\u00e0<\/strong><strong> anh t<\/strong><strong>\u1eeb<\/strong><strong>ng m<\/strong><strong>\u1eaf<\/strong><strong>c ph<\/strong><strong>\u1ea3<\/strong><strong>i v<\/strong><strong>\u00e0<\/strong><strong> b<\/strong><strong>\u00e0<\/strong><strong>i h<\/strong><strong>\u1ecd<\/strong><strong>c anh r\u00fat ra t<\/strong><strong>\u1eeb<\/strong><strong> sai l<\/strong><strong>\u1ea7<\/strong><strong>m <\/strong><strong>\u0111\u00f3<\/strong><strong> l<\/strong><strong>\u00e0<\/strong><strong> g<\/strong><strong>\u00ec<\/strong><strong>?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>L\u00fac tr\u01b0\u1edbc c\u00f3 m\u1ed9t d\u1ef1 \u00e1n m\u00e0\u00a0khi anh \u0111\u1ecdc s\u01a1 y\u00eau c\u1ea7u c\u1ee7a n\u00f3 r\u1ed3i\u00a0so v\u1edbi th\u1eddi gian d\u1ef1 t\u00ednh c\u1ee7a team th\u00ec anh th\u1ea5y l\u00e0 v\u1edbi ngu\u1ed3n l\u1ef1c hi\u1ec7n t\u1ea1i, team ch\u1eafc ch\u1eafn kh\u00f4ng th\u1ec3 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n v\u1edbi y\u00eau c\u1ea7u nhi\u1ec1u nh\u01b0 v\u1eady.<\/p>\r\n\r\n\r\n\r\n<p>Khi anh tham gia d\u1ef1 \u00e1n th\u00ec n\u00f3 \u0111\u00e3 ch\u1ea1y \u0111\u01b0\u1ee3c m\u1ed9t th\u1eddi gian ng\u1eafn r\u1ed3i. Sai l\u1ea7m c\u1ee7a anh l\u00e0 thay v\u00ec ph\u1ea3i ngay l\u1eadp t\u1ee9c feedback cho c\u1ea3 team v\u1edbi m\u1ed9t th\u00e1i \u0111\u1ed9 c\u1ee9ng r\u1eafn th\u00ec anh l\u1ea1i n\u00f3i th\u00f4i k\u1ec7, c\u1ee9 c\u1ed1 g\u1eafng th\u00f4i. Nh\u01b0ng c\u00e0ng l\u00e0m th\u00ec th\u1ea5y l\u00e0 c\u00e0ng \u0111u\u1ed1i, kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c.<\/p>\r\n\r\n\r\n\r\n<p>Ch\u1ed1t l\u1ea1i, anh h\u1ecdc \u0111\u01b0\u1ee3c b\u00e0i h\u1ecdc l\u00e0 ph\u1ea3i nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1 \u0111\u00fang nh\u01b0 nh\u1eefng th\u1eadt s\u1ef1 c\u1ee7a n\u00f3, v\u00e0 \u0111\u00f4i khi ph\u1ea3i c\u00f3 th\u00e1i \u0111\u1ed9 c\u1ee9ng r\u1eafn \u0111\u1ed1i v\u1edbi c\u1ea3 team c\u0169ng nh\u01b0 c\u1ea3 b\u1ea3n th\u00e2n m\u00ecnh trong vi\u1ec7c th\u1eeba nh\u1eadn v\u1ea5n \u0111\u1ec1.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><a href=\"https:\/\/itviec.com\/viec-lam-it\/business-analyst\/ho-chi-minh-hcm?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=tuyen_bussiness_analyst_tai_hcm&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">Tuy\u1ec3n Business Analyst t\u1ea1i TP.HCM<\/a><\/p>\r\n<p><a href=\"https:\/\/itviec.com\/viec-lam-it\/business-analyst\/ho-chi-minh-hcm?utm_source=blogpost&amp;utm_medium=center_post&amp;utm_campaign=linktosite\" target=\"_blank\" rel=\"noopener noreferrer\">Tuy\u1ec3n<\/a><a href=\"https:\/\/itviec.com\/viec-lam-it\/business-analyst\/ha-noi?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=tuyen_bussiness_analyst_tai_ha_noi&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\"> Business Analyst t\u1ea1i H\u00e0 N\u1ed9i<\/a><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-c-i-u-g-m-m-i-ng-i-th-ng-hi-u-l-m-v-m-t-business-analyst\"><strong>\u0110i\u1ec1u <\/strong><strong>m<\/strong><strong>\u00e0<\/strong><strong> m<\/strong><strong>\u1ecd<\/strong><strong>i ng<\/strong><strong>\u01b0\u1edd<\/strong><strong>i th<\/strong><strong>\u01b0\u1edd<\/strong><strong>ng hi<\/strong><strong>\u1ec3<\/strong><strong>u l<\/strong><strong>\u1ea7<\/strong><strong>m v<\/strong><strong>\u1ec1<\/strong><strong> m<\/strong><strong>\u1ed9<\/strong><strong>t Business Analyst l\u00e0 g\u00ec?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>Anh ngh\u0129 c\u00e1i m\u00e0 nhi\u1ec1u ng\u01b0\u1eddi hi\u1ec3u l\u1ea7m\u00a0l\u00e0:\u00a0<strong>khi n\u00f3i \u0111<\/strong><strong>\u1ebf<\/strong><strong>n BA, ai c<\/strong><strong>\u0169<\/strong><strong>ng ngh<\/strong><strong>\u0129<\/strong> <strong>\u0111<\/strong><strong>\u1ebf<\/strong><strong>n BA IT. <\/strong>Nh\u01b0ng\u00a0\u0111\u1ebfn khi anh l\u00e0m BA r\u1ed3i, v\u00e0 anh hi\u1ec3u v\u1ec1 c\u00f4ng vi\u1ec7c BA th\u00ec anh m\u1edbi bi\u1ebft <strong>BA c<\/strong><strong>\u1ea7<\/strong><strong>n thi<\/strong><strong>\u1ebf<\/strong><strong>t cho m<\/strong><strong>\u1ecd<\/strong><strong>i t<\/strong><strong>\u1ed5<\/strong><strong> ch<\/strong><strong>\u1ee9<\/strong><strong>c ch<\/strong><strong>\u1ee9<\/strong><strong> kh<\/strong><strong>\u00f4<\/strong><strong>ng ch<\/strong><strong>\u1ec9<\/strong><strong> ri<\/strong><strong>\u00ea<\/strong><strong>ng IT<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>BA l\u00e0 Business Analyst. Th\u1eadt s\u1ef1 trong c\u1ea3 ch\u1eef \u0111\u00f3, kh\u00f4ng c\u00f3 ch\u1eef n\u00e0o li\u00ean quan \u0111\u1ebfn IT h\u1ebft. (C\u01b0\u1eddi)<\/p>\r\n\r\n\r\n\r\n<p>Theo anh, \u0111\u1ecbnh ngh\u0129a c\u1ee7a ngh\u1ec1 BA l\u00e0: \u201cBA l\u00e0 ng\u01b0\u1eddi gi\u00fap \u0111\u1ecbnh ngh\u0129a ra nh\u1eefng y\u00eau c\u1ea7u \u0111\u1ec3 c\u00f3 th\u1ec3 chuy\u1ec3n t\u1eeb tr\u1ea1ng th\u00e1i n\u00e0y sang tr\u1ea1ng th\u00e1i kh\u00e1c.\u201d<\/p>\r\n\r\n\r\n\r\n<p>V\u00ed d\u1ee5 anh n\u00f3i sales c\u1ee7a t\u00f4i \u0111ang g\u1eb7p v\u1ea5n \u0111\u1ec1, v\u00e0 v\u1ea5n \u0111\u1ec1 \u0111\u1ebfn t\u1eeb vi\u1ec7c \u0111\u1ed9i ng\u0169 sales ch\u01b0a \u0111\u01b0\u1ee3c chuy\u00ean nghi\u1ec7p. Th\u00ec ng\u01b0\u1eddi BA ch\u00ednh l\u00e0 ng\u01b0\u1eddi gi\u00fap \u0111\u1ecbnh ngh\u0129a ra nh\u1eefng y\u00eau c\u1ea7u \u0111\u1ec3 l\u00e0m sao chuy\u1ec3n t\u1eeb tr\u1ea1ng th\u00e1i \u2018\u0111\u1ed9i ng\u0169 sales ch\u01b0a chuy\u00ean nghi\u1ec7p\u2019 sang tr\u1ea1ng th\u00e1i \u2018\u0111\u1ed9i ng\u0169 sales tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p\u2019.<\/p>\r\n\r\n\r\n\r\n<p>C\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u n\u00e0y, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o v\u1ea5n \u0111\u1ec1 c\u0169ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m.<\/p>\r\n\r\n\r\n\r\n<p>Gi\u1ea3 s\u1eed b\u1ea1n BA-1 sau khi ph\u00e2n t\u00edch th\u00ec th\u1ea5y anh n\u00ean l\u00e0m m\u1ed9t ph\u1ea7n m\u1ec1m \u0111\u1ec3 training c\u00e1c b\u1ea1n sales t\u1ed1t h\u01a1n. Nh\u01b0ng b\u1ea1n BA-2 th\u1ea5y r\u1eb1ng anh thu\u00ea to\u00e0n nh\u1eefng b\u1ea1n sales y\u1ebfu k\u00e9m n\u00ean \u0111\u1ec1 ngh\u1ecb anh thay nh\u1eefng b\u1ea1n n\u00e0y b\u1eb1ng c\u00e1c b\u1ea1n sales kh\u00e1c tr\u01b0\u1edfng th\u00e0nh h\u01a1n.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-i-m-c-ng-c-a-ngh-ba-l-g\"><span class=\"ez-toc-section\" id=\"Diem_cong_cua_nghe_Business_Analyst_la_gi\"><\/span><strong>\u0110<\/strong><strong>i<\/strong><strong>\u1ec3<\/strong><strong>m c\u1ed9ng<\/strong> <strong>c<\/strong><strong>\u1ee7<\/strong><strong>a ngh<\/strong><strong>\u1ec1<\/strong><strong> Business Analyst l<\/strong><strong>\u00e0<\/strong><strong> g<\/strong><strong>\u00ec<\/strong><strong>?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>V\u1ec1 \u0111i\u1ec3m c\u1ed9ng th\u00ec th\u1ee9 nh\u1ea5t, v\u1edbi v\u1ecb tr\u00ed l\u00e0 m\u1ed9t Business Analyst, em s\u1ebd c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng, nhi\u1ec1u b\u1ea1n developer, QC, QA. V\u00ec v\u1eady <strong>em s<\/strong><strong>\u1ebd<\/strong><strong> ph<\/strong><strong>\u00e1<\/strong><strong>t tri<\/strong><strong>\u1ec3<\/strong><strong>n \u0111<\/strong><strong>\u01b0\u1ee3<\/strong><strong>c k<\/strong><strong>\u1ef9<\/strong><strong> n<\/strong><strong>\u0103<\/strong><strong>ng giao ti<\/strong><strong>\u1ebf<\/strong><strong>p<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>\u0110i\u1ec3m c\u1ed9ng th\u1ee9 hai l\u00e0\u00a0<strong>em \u0111<\/strong><strong>\u01b0\u1ee3<\/strong><strong>c bi<\/strong><strong>\u1ebf<\/strong><strong>t r<\/strong><strong>\u1ea5<\/strong><strong>t nhi<\/strong><strong>\u1ec1<\/strong><strong>u domain knowledge<\/strong>. B\u1edfi v\u00ec t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c khi\u1ebfn m\u1ed9t BA bi\u1ebft r\u1ea5t nhi\u1ec1u domain, v\u00e0 m\u1ecdi domain h\u1ecd bi\u1ebft th\u00ec \u0111\u1ec1u bi\u1ebft s\u00e2u.<\/p>\r\n\r\n\r\n\r\n<p>\u0110i\u1ec3m c\u1ed9ng th\u1ee9 ba th\u00ec gi\u1ed1ng nh\u01b0 l\u00e0 m\u1ed9t hi\u1ec7u \u1ee9ng ph\u1ee5 c\u1ee7a \u0111i\u1ec3m c\u1ed9ng th\u1ee9 hai. \u0110\u00f3 l\u00e0 <strong>kh<\/strong><strong>\u1ea3<\/strong><strong> n<\/strong><strong>\u0103<\/strong><strong>ng m<\/strong><strong>\u1ed9<\/strong><strong>t b<\/strong><strong>\u1ea1<\/strong><strong>n BA chuy<\/strong><strong>\u1ec3<\/strong><strong>n con <\/strong><strong>\u0111<\/strong><strong>\u01b0\u1edd<\/strong><strong>ng s<\/strong><strong>\u1ef1<\/strong><strong> nghi<\/strong><strong>\u1ec7<\/strong><strong>p sang nh<\/strong><strong>\u1eef<\/strong><strong>ng c<\/strong><strong>\u00f4<\/strong><strong>ng vi<\/strong><strong>\u1ec7<\/strong><strong>c kh<\/strong><strong>\u00e1<\/strong><strong>c l<\/strong><strong>\u00e0<\/strong><strong> kh<\/strong><strong>\u00e1<\/strong><strong> r<\/strong><strong>\u1ed9<\/strong><strong>ng<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>V\u00ec khi em l\u00e0m m\u1ed9t d\u1ef1 \u00e1n li\u00ean quan \u0111\u1ebfn Digital Marketing, em hi\u1ec3u v\u1ec1 n\u00f3, th\u00ec c\u00f3 th\u1ec3 l\u00e0 c\u00f3 m\u1ed9t c\u01a1 duy\u00ean n\u00e0o \u0111\u00f3 (nh\u01b0 l\u00e0 em th\u1ea5y th\u00edch th\u00fa ng\u00e0nh Digital Marketing h\u01a1n) \u0111\u1ec3 em chuy\u1ec3n sang l\u00e0m Digital Marketing m\u00e0 kh\u00f4ng l\u00e0m BA n\u1eefa.<\/p>\r\n\r\n\r\n\r\n<p>Anh t\u1eebng ch\u1ee9ng ki\u1ebfn \u0111i\u1ec1u n\u00e0y \u1edf v\u00e0i ng\u01b0\u1eddi b\u1ea1n c\u1ee7a anh. Kh\u00f4ng ch\u1ec9 Marketing m\u00e0 c\u00f2n c\u00f3 th\u1ec3 l\u00e0 Finance &amp; Banking\u2026<\/p>\r\n\r\n\r\n\r\n<p>V\u1ec1 \u0111i\u1ec3m tr\u1eeb th\u00ec th\u1ee9 nh\u1ea5t l\u00e0\u00a0<strong>th<\/strong><strong>\u1edd<\/strong><strong>i gian l<\/strong><strong>\u00e0<\/strong><strong>m vi<\/strong><strong>\u1ec7<\/strong><strong>c c<\/strong><strong>\u1ee7<\/strong><strong>a m<\/strong><strong>\u1ed9<\/strong><strong>t b<\/strong><strong>\u1ea1<\/strong><strong>n BA r<\/strong><strong>\u1ea5<\/strong><strong>t ng<\/strong><strong>\u01b0\u1ee3<\/strong><strong>c v<\/strong><strong>\u1edb<\/strong><strong>i ng<\/strong><strong>\u01b0\u1edd<\/strong><strong>i th<\/strong><strong>\u01b0\u1edd<\/strong><strong>ng<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>H\u1ea7u h\u1ebft th\u1eddi gian, BA ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng n\u01b0\u1edbc ngo\u00e0i n\u00ean \u0111\u00f4i khi th\u1eddi gian bi\u1ec3u tr\u00e1i v\u1edbi gi\u1edd sinh ho\u1ea1t v\u00e0 l\u00e0m vi\u1ec7c c\u1ee7a gia \u0111\u00ecnh. V\u00ed d\u1ee5 th\u1ec9nh tho\u1ea3ng bu\u1ed5i t\u1ed1i anh ph\u1ea3i online \u0111\u1ec3 h\u1ecdp v\u1edbi kh\u00e1ch h\u00e0ng \u1edf M\u1ef9, \u1edf Anh v\u00ec t\u1ed1i c\u1ee7a m\u00ecnh l\u00e0 s\u00e1ng c\u1ee7a h\u1ecd.<\/p>\r\n\r\n\r\n\r\n<p>\u0110i\u1ec3m tr\u1eeb th\u1ee9 hai l\u00e0\u00a0<strong>th<\/strong><strong>\u1ec9<\/strong><strong>nh tho<\/strong><strong>\u1ea3<\/strong><strong>ng ph<\/strong><strong>\u1ea3<\/strong><strong>i <\/strong><strong>\u0111<\/strong><strong>i onsite <\/strong><strong>\u1edf<\/strong><strong> n<\/strong><strong>\u01b0\u1edb<\/strong><strong>c ngo<\/strong><strong>\u00e0<\/strong><strong>i<\/strong>. \u0110\u1ed1i v\u1edbi m\u1ed9t s\u1ed1 ng\u01b0\u1eddi, th\u00ec \u0111\u00e2y l\u00e0 \u0111i\u1ec3m t\u1ed1t. Tuy nhi\u00ean v\u1edbi anh, v\u1ec1 kh\u00eda c\u1ea1nh gia \u0111\u00ecnh th\u00ec \u0111i onsite ngh\u0129a l\u00e0 anh ph\u1ea3i xa gia \u0111\u00ecnh, th\u00ec \u0111\u00e2y l\u00e0 \u0111i\u1ec1u tr\u1edf ng\u1ea1i.<\/p>\r\n\r\n\r\n\r\n<p>\u0110i\u1ec3m cu\u1ed1i c\u00f9ng, c\u00e1i n\u00e0y th\u00ec anh ngh\u0129 n\u00f3 l\u00e0 th\u1eed th\u00e1ch h\u01a1n l\u00e0 \u0111i\u1ec3m tr\u1eeb. Ch\u00ednh l\u00e0 v\u00ec anh ph\u1ea3i thay \u0111\u1ed5i d\u1ef1 \u00e1n th\u01b0\u1eddng xuy\u00ean, n\u00ean tr\u1edf ng\u1ea1i v\u00e0 th\u1eed th\u00e1ch l\u00e0 l\u00fac n\u00e0o c\u0169ng <strong>ph<\/strong><strong>\u1ea3<\/strong><strong>i h<\/strong><strong>\u1ecd<\/strong><strong>c nh<\/strong><strong>\u1eef<\/strong><strong>ng domain m<\/strong><strong>\u1edb<\/strong><strong>i trong m<\/strong><strong>\u1ed9<\/strong><strong>t th<\/strong><strong>\u1edd<\/strong><strong>i gian ng<\/strong><strong>\u1eaf<\/strong><strong>n<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Khi m\u1ed9t kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u1ebfn m\u00ecnh th\u00ec mong \u0111\u1ee3i c\u1ee7a h\u1ecd l\u00e0 m\u00ecnh kh\u00f4ng ch\u1ec9 c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng v\u1ec1 ph\u00e2n t\u00edch m\u00e0 m\u00ecnh c\u1ea7n ph\u1ea3i am hi\u1ec3u v\u1ec1 domain c\u1ee7a h\u1ecd.<\/p>\r\n\r\n\r\n\r\n<p>V\u00ec v\u1eady, m\u00ecnh ph\u1ea3i l\u00e0m sao \u0111\u1ec3 khi m\u00ecnh g\u1eb7p kh\u00e1ch h\u00e0ng, m\u1eb7c d\u00f9 ch\u01b0a hi\u1ec3u s\u00e2u v\u1ec1 domain \u0111\u00f3 nh\u01b0ng ph\u1ea3i h\u1ecdc \u0111\u1ee7 nhanh, n\u1eafm \u0111\u1ee7 th\u00f4ng tin \u0111\u1ec3 c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng. V\u00e0 th\u1eadm ch\u00ed, gi\u1ed1ng nh\u01b0 l\u00e0 c\u00f2n hi\u1ec3u h\u01a1n c\u1ea3 kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n ng\u01b0\u1ee3c l\u1ea1i cho h\u1ecd.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"490\" class=\"wp-image-14615\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi-640x490.png\" alt=\"business-analyst-la-gi-2\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi-640x490.png 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi-300x230.png 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi-768x588.png 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi-200x153.png 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/business-analyst-la-gi.png 898w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-anh-c-th-chia-s-m-t-c-u-chuy-n-v-th-th-ch-khi-anh-h-c-m-t-domain-knowledge-m-i\"><strong>Anh c\u00f3 th<\/strong><strong>\u1ec3<\/strong><strong> chia s<\/strong><strong>\u1ebb<\/strong><strong> m<\/strong><strong>\u1ed9<\/strong><strong>t c<\/strong><strong>\u00e2<\/strong><strong>u chuy<\/strong><strong>\u1ec7<\/strong><strong>n v<\/strong><strong>\u1ec1<\/strong><strong> th<\/strong><strong>\u1eed<\/strong><strong> th<\/strong><strong>\u00e1<\/strong><strong>ch khi anh h<\/strong><strong>\u1ecd<\/strong><strong>c m<\/strong><strong>\u1ed9<\/strong><strong>t domain knowledge m<\/strong><strong>\u1edb<\/strong><strong>i<\/strong><strong>?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>L\u00fac tr\u01b0\u1edbc anh c\u00f3 l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng M\u1ef9, l\u00e0m v\u1ec1 h\u00e0ng kh\u00f4ng. D\u1ef1 \u00e1n anh l\u00e0m l\u00e0 v\u1ec1 \u201carrange accommodations,\u201d t\u1ee9c l\u00e0 nh\u1eefng b\u1ea1n m\u00e0 tr\u1ec5 chuy\u1ebfn bay c\u00f3 th\u1ec3 l\u00ean nh\u1eefng ki-\u1ed1t \u1edf tr\u00ean s\u00e2n bay, scan passport v\u00e0 v\u00e9 c\u1ee7a h\u1ecd, r\u1ed3i h\u1ec7 th\u1ed1ng s\u1ebd bi\u1ebft b\u1ea1n n\u00e0y bay chuy\u1ebfn n\u00e0o, r\u1ed3i h\u1ec7 th\u1ed1ng s\u1ebd ch\u1ea1y ph\u1ea7n m\u1ec1m \u0111\u1ec3 \u0111\u01b0a ra danh s\u00e1ch nh\u1eefng chuy\u1ebfn bay thay th\u1ebf cho b\u1ea1n \u0111\u00f3 ch\u1ecdn.<\/p>\r\n\r\n\r\n\r\n<p>Th\u1eadt s\u1ef1 l\u00fac anh qua l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng, anh c\u0169ng ch\u01b0a bi\u1ebft g\u00ec v\u1ec1 l\u0129nh v\u1ef1c h\u00e0ng kh\u00f4ng. Nh\u01b0ng \u0111\u01b0\u1ee3c c\u00e1i l\u00e0 anh hay quan s\u00e1t v\u00e0 \u0111\u1ec3 \u00fd, n\u00ean l\u00fac qua g\u1eb7p kh\u00e1ch h\u00e0ng, c\u00e2u \u0111\u1ea7u ti\u00ean h\u1ecd h\u1ecfi l\u00e0 anh c\u00f3 bi\u1ebft g\u00ec v\u1ec1 l\u0129nh v\u1ef1c n\u00e0y kh\u00f4ng? N\u1ebfu l\u00e0 anh c\u1ee7a v\u00e0i n\u0103m n\u01b0\u1edbc, c\u00f3 th\u1ec3 anh \u0111\u00e3 tr\u1ea3 l\u1eddi: \u201cXin l\u1ed7i, t\u00f4i h\u1ecdc IT t\u1ea1i tr\u01b0\u1eddng, kh\u00f4ng bi\u1ebft g\u00ec v\u1ec1 h\u00e0ng kh\u00f4ng c\u1ea3.\u201d (C\u01b0\u1eddi)<\/p>\r\n\r\n\r\n\r\n<p>Nh\u01b0ng l\u00fac \u0111\u00f3, anh \u0111\u00e3 ch\u1ecdn c\u00e1ch tr\u1ea3 l\u1eddi nh\u01b0 sau: \u201cTh\u1ef1c t\u1ebf \u0111\u00fang l\u00e0 t\u00f4i ch\u01b0a l\u00e0m qua nh\u1eefng d\u1ef1 \u00e1n h\u00e0ng kh\u00f4ng, tuy nhi\u00ean trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, t\u00f4i c\u00f3 t\u1eebng s\u1eed d\u1ee5ng qua nhi\u1ec1u d\u1ecbch v\u1ee5 h\u00e0ng kh\u00f4ng kh\u00e1c nhau v\u00e0 t\u00f4i \u0111\u1ec3 \u00fd kh\u00e1 nhi\u1ec1u v\u1ec1 n\u00f3 v\u00e0 t\u00f4i bi\u1ebft c\u00e1ch n\u00f3 v\u1eadn h\u00e0nh nh\u01b0 th\u1ebf n\u00e0o.\u201d<\/p>\r\n\r\n\r\n\r\n<p>\u0110\u00f3 l\u00e0 m\u1ed9t c\u00e1ch m\u00e0 anh \u0111\u00e3 s\u1eed d\u1ee5ng. L\u00fd thuy\u1ebft c\u1ee7a c\u00e1ch n\u00e0y l\u00e0\u00a0<strong>c\u00f3 th<\/strong><strong>\u1ec3<\/strong><strong> l<\/strong><strong>\u00e0<\/strong><strong> em ch<\/strong><strong>\u01b0<\/strong><strong>a h<\/strong><strong>\u1ecd<\/strong><strong>c qua domain <\/strong><strong>\u0111\u00f3<\/strong><strong> nh<\/strong><strong>\u01b0<\/strong><strong>ng trong qu<\/strong><strong>\u00e1<\/strong><strong> tr<\/strong><strong>\u00ec<\/strong><strong>nh s<\/strong><strong>\u1ed1<\/strong><strong>ng, em <\/strong><strong>\u0111<\/strong><strong>\u1ec3<\/strong> <strong>\u00fd<\/strong><strong> t<\/strong><strong>\u1edb<\/strong><strong>i n<\/strong><strong>\u00f3<\/strong><strong> th<\/strong><strong>\u00ec<\/strong><strong> em v<\/strong><strong>\u1eab<\/strong><strong>n c<\/strong><strong>\u00f3<\/strong><strong> th<\/strong><strong>\u1ec3<\/strong><strong> t<\/strong><strong>\u1ea1<\/strong><strong>o <\/strong><strong>\u0111<\/strong><strong>\u01b0\u1ee3<\/strong><strong>c l<\/strong><strong>\u00f2<\/strong><strong>ng tin ban <\/strong><strong>\u0111<\/strong><strong>\u1ea7<\/strong><strong>u <\/strong><strong>\u1edf<\/strong><strong> kh<\/strong><strong>\u00e1<\/strong><strong>ch h<\/strong><strong>\u00e0<\/strong><strong>ng<\/strong>. Anh khuy\u00ean c\u00e1c b\u1ea1n mu\u1ed1n l\u00e0m BA th\u00ec ph\u1ea3i lu\u00f4n \u0111\u1ec3 \u00fd \u0111\u1ebfn m\u1ecdi th\u1ee9 xung quanh.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image wp-image-11664 size-large\">\r\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"330\" class=\"wp-image-11664\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC_9384-640x330.jpg\" alt=\"ba-la-gi-1\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC_9384.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC_9384-300x155.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC_9384-768x396.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC_9384-200x103.jpg 200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\r\n<figcaption>Anh V\u0169 (\u0111\u1ee9ng\u00a0ngo\u00e0i c\u00f9ng b\u00ean tr\u00e1i) c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p trong Harvey Nash<\/figcaption>\r\n<\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhung_ky_nang_can_thiet_cua_Business_Analyst_la_gi\"><\/span><strong>Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a <\/strong><strong>Business Analyst<\/strong> l\u00e0 g\u00ec<strong>?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p><strong>K<\/strong><strong>\u1ef9<\/strong><strong> n<\/strong><strong>\u0103<\/strong><strong>ng giao ti<\/strong><strong>\u1ebf<\/strong><strong>p <\/strong>l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ea7u ti\u00ean. Nh\u01b0ng quan \u0111i\u1ec3m c\u1ee7a anh l\u00e0 ngh\u1ec1 BA v\u00e0 k\u1ef9 n\u0103ng giao ti\u1ebfp h\u1ed7 tr\u1ee3 qua l\u1ea1i cho nhau. Giao ti\u1ebfp \u1edf \u0111\u00e2y l\u00e0 em trao \u0111\u1ed5i v\u00e0 th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c y\u00eau c\u1ea7u d\u1ef1 \u00e1n.<\/p>\r\n\r\n\r\n\r\n<p>Th\u1ee9 hai, em ph\u1ea3i l\u00e0 ng\u01b0\u1eddi\u00a0<strong>c\u00f3 \u0111<\/strong><strong>\u1ea7<\/strong><strong>u <\/strong><strong>\u00f3<\/strong><strong>c c<\/strong><strong>\u1edf<\/strong><strong>i m<\/strong><strong>\u1edf<\/strong>, s\u1eb5n s\u00e0ng \u0111\u00f3n nh\u1eadn nh\u1eefng c\u00e1i m\u1edbi. V\u00ec n\u1ebfu em kh\u00f4ng c\u00f3 suy ngh\u0129 \u0111\u00f3, c\u00e1i g\u00ec th\u00ec em c\u0169ng ch\u1ec9 \u0111i theo l\u1ed1i m\u00f2n c\u0169.<\/p>\r\n\r\n\r\n\r\n<p>Ngo\u00e0i ra, theo anh th\u1ea5y, m\u1ed9t k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft cho m\u1ecdi BA l\u00e0\u00a0<strong>suy ngh\u0129 logic<\/strong>\u00a0\u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 th\u01b0\u01a1ng l\u01b0\u1ee3ng.<\/p>\r\n\r\n\r\n\r\n<p>Cu\u1ed1i c\u00f9ng, em ph\u1ea3i\u00a0<strong>bi<\/strong><strong>\u1ebf<\/strong><strong>t c<\/strong><strong>\u00e1<\/strong><strong>ch d\u00f9ng nh<\/strong><strong>\u1eef<\/strong><strong>ng c<\/strong><strong>\u00f4<\/strong><strong>ng c<\/strong><strong>\u1ee5<\/strong><strong> h<\/strong><strong>\u1ed7<\/strong><strong> tr<\/strong><strong>\u1ee3<\/strong><strong> cho BA<\/strong>\u00a0nh\u01b0 l\u00e0 Office, Visual \u0111\u1ec3 v\u1ebd nh\u1eefng h\u00ecnh nh\u01b0 l\u00e0 wireframe mockup \u0111\u1ec3 tr\u00ecnh b\u00e0y cho kh\u00e1ch h\u00e0ng, ho\u1eb7c l\u00e0 d\u00f9ng nh\u1eefng c\u00f4ng c\u1ee5 d\u00f9ng \u0111\u1ec3 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n Agile kh\u00e1 ph\u1ed5 bi\u1ebfn nh\u01b0 <a href=\"https:\/\/itviec.com\/blog\/jira-la-gi\/\" target=\"_blank\" rel=\"noopener\">Jira<\/a>, <a href=\"https:\/\/www.atlassian.com\/software\/confluence\" target=\"_blank\" rel=\"noopener noreferrer\">Confluence.<\/a><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-anh-c-th-chia-s-c-ch-anh-p-d-ng-n-ng-cao-k-n-ng-giao-ti-p-cho-b-n-th-n-kh-ng\"><strong>Anh c\u00f3 th\u1ec3 chia s\u1ebb\u00a0c\u00e1ch anh \u0111\u00e3 \u00e1p d\u1ee5ng \u0111\u1ec3 n\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp cho b\u1ea3n th\u00e2n kh\u00f4ng \u1ea1?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>Giao ti\u1ebfp t\u1ed1t gi\u1ed1ng nh\u01b0 m\u1ed9t v\u00f2ng l\u1eb7p kh\u00e9p k\u00edn (close loop), ngh\u0129a l\u00e0 th\u00f4ng \u0111i\u1ec7p c\u1ee7a em \u0111\u01b0\u1ee3c \u0111\u1ed1i ph\u01b0\u01a1ng hi\u1ec3u ch\u00ednh x\u00e1c.<\/p>\r\n\r\n\r\n\r\n<p>Anh v\u00ed d\u1ee5, kh\u00e1ch h\u00e0ng email h\u1eb9n g\u1eb7p em t\u1ea1i c\u00f4ng ty \u1edf \u0111\u1ecba ch\u1ec9 466\/4 L\u00ea Quang \u0110\u1ecbnh, qu\u1eadn B\u00ecnh Th\u1ea1nh v\u00e0o l\u00fac 9AM, th\u1ee9 s\u00e1u (13\/03\/2019).<\/p>\r\n\r\n\r\n\r\n<p>N\u1ebfu em l\u00e0 ng\u01b0\u1eddi giao ti\u1ebfp kh\u00f4ng t\u1ed1t, email ph\u1ea3n h\u1ed3i c\u1ee7a em l\u00e0: \u201cEm \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin v\u00e0 s\u1ebd c\u00f3 m\u1eb7t \u0111\u00fang gi\u1edd.\u201d<\/p>\r\n\r\n\r\n\r\n<p>N\u1ebfu em giao ti\u1ebfp t\u1ed1t, em s\u1ebd tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng l\u00e0: \u201cEm s\u1ebd g\u1eb7p anh\/ ch\u1ecb t\u1ea1i c\u00f4ng ty \u1edf \u0111\u1ecba ch\u1ec9 466\/4 L\u00ea Quang \u0110\u1ecbnh, qu\u1eadn B\u00ecnh Th\u1ea1nh v\u00e0o l\u00fac 9AM, th\u1ee9 s\u00e1u (13\/03\/2019).\u201d<\/p>\r\n\r\n\r\n\r\n<p>L\u1eb7p l\u1ea1i th\u00f4ng \u0111i\u1ec7p giao ti\u1ebfp s\u1ebd 1) gi\u00fap em hi\u1ec3u v\u00e0 nh\u1edb ch\u00ednh x\u00e1c th\u00f4ng \u0111i\u1ec7p giao ti\u1ebfp, 2) gi\u00fap \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp bi\u1ebft r\u1eb1ng em hi\u1ec3u ch\u00ednh x\u00e1c th\u00f4ng \u0111i\u1ec7p c\u1ee7a h\u1ecd.<\/p>\r\n\r\n\r\n\r\n<p>Khi em l\u00e0 ng\u01b0\u1eddi truy\u1ec1n \u0111i th\u00f4ng \u0111i\u1ec7p giao ti\u1ebfp, \u0111\u1eebng bao gi\u1edd cho r\u1eb1ng \u0111\u1ed1i ph\u01b0\u01a1ng nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin ngh\u0129a l\u00e0 h\u1ecd \u0111\u00e3 hi\u1ec3u \u0111i\u1ec1u em mu\u1ed1n n\u00f3i, cho \u0111\u1ebfn khi h\u1ecd l\u1eb7p l\u1ea1i ch\u00ednh x\u00e1c th\u00f4ng \u0111i\u1ec7p c\u1ee7a em.<\/p>\r\n\r\n\r\n\r\n<p>Ngo\u00e0i ra, m\u1ed7i khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, anh lu\u00f4n \u00e1p d\u1ee5ng nguy\u00ean t\u1eafc\u00a0<strong>SELF PR<\/strong>.\u00a0SELF PR l\u00e0 t\u1eeb vi\u1ebft t\u1eaft c\u1ee7a:<\/p>\r\n\r\n\r\n\r\n<p>[<strong>S<\/strong>]ympathy: \u0111\u1ed3ng c\u1ea3m, th\u1ea5u hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp, l\u1eafng nghe v\u00e0 nh\u00ecn t\u1eeb g\u00f3c nh\u00ecn c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i.<\/p>\r\n\r\n\r\n\r\n<p>[<strong>E<\/strong>]ngage: \u0111\u1ec3 t\u00e2m, ch\u00fa \u00fd v\u00e0o c\u00e2u chuy\u1ec7n \u0111ang giao ti\u1ebfp, th\u1ec9nh tho\u1ea3ng l\u1eb7p l\u1ea1i l\u1eddi ng\u01b0\u1eddi \u0111\u1ed1i tho\u1ea1i \u0111\u1ec3 ch\u1ee9ng minh r\u1eb1ng m\u00ecnh \u0111ang l\u1eafng nghe.<\/p>\r\n\r\n\r\n\r\n<p>[<strong>L<\/strong>]isten more: l\u1eafng nghe tr\u01b0\u1edbc v\u00e0 l\u1eafng nghe nhi\u1ec1u h\u01a1n l\u00e0 n\u00f3i. Kh\u00f4ng ch\u1ec9 l\u1eafng nghe b\u1eb1ng tai, m\u00e0 c\u1ea3 b\u1eb1ng m\u1eaft &#8211; nh\u00ecn th\u1eb3ng v\u00e0o ng\u01b0\u1eddi n\u00f3i, v\u00e0 b\u1eb1ng to\u00e0n th\u00e2n &#8211; vai th\u1eb3ng, song song, \u0111\u1ed1i di\u1ec7n v\u1edbi ng\u01b0\u1eddi n\u00f3i.<\/p>\r\n\r\n\r\n\r\n<p>[<strong>F<\/strong>]eedback: \u0111\u01b0a ra ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c khi \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp c\u00f3 c\u00e2u h\u1ecfi.<\/p>\r\n\r\n\r\n\r\n<p>[<strong>P<\/strong>]recise: ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c nh\u1eefng \u0111i\u1ec1u m\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp h\u1ecfi.<\/p>\r\n\r\n\r\n\r\n<p>[<strong>R<\/strong>]esult oriented: t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 cu\u1ed9c \u0111\u1ed1i tho\u1ea1i.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-l-m-sao-m-t-b-n-sinh-vi-n-m-i-ra-tr-ng-ho-c-l-developer-c-th-x-c-nh-c-r-ng-m-nh-h-p-v-i-ngh-ba-hay-kh-ng\"><strong>Nh\u1eefng ti\u00eau ch\u00ed \u0111\u1ec3 <\/strong><strong>x<\/strong><strong>\u00e1<\/strong><strong>c <\/strong><strong>\u0111<\/strong><strong>\u1ecb<\/strong><strong>nh <\/strong><strong>\u0111<\/strong><strong>\u01b0\u1ee3<\/strong><strong>c r<\/strong><strong>\u1eb1<\/strong><strong>ng m<\/strong><strong>\u00ec<\/strong><strong>nh h<\/strong><strong>\u1ee3<\/strong><strong>p v<\/strong><strong>\u1edb<\/strong><strong>i ngh<\/strong><strong>\u1ec1<\/strong> <strong>Business Analyst l\u00e0 g\u00ec?<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>N\u1ebfu b\u1ea1n n\u00e0o th\u1ea5y:<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p style=\"text-align: justify;\">1) m\u00ecnh l\u00e0 ng\u01b0\u1eddi th\u00edch giao ti\u1ebfp v\u00e0 c\u00f3 n\u1ec1n t\u1ea3ng giao ti\u1ebfp t\u01b0\u01a1ng \u0111\u1ed1i \u1ed5n<\/p>\r\n<p style=\"text-align: justify;\">2) m\u00ecnh th\u00edch t\u00ecm hi\u1ec3u v\u1ec1 nhi\u1ec1u ng\u00e0nh ngh\u1ec1 v\u00e0 c\u0169ng c\u00f3 hi\u1ec3u bi\u1ebft t\u01b0\u01a1ng \u0111\u1ed1i v\u1ec1 1-2 ng\u00e0nh ngh\u1ec1 n\u00e0o \u0111\u00f3<\/p>\r\n<p style=\"text-align: justify;\">3) ti\u1ebfng Anh c\u1ee7a m\u00ecnh kh\u00e1<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p>th\u00ec 80% kh\u1ea3 n\u0103ng b\u1ea1n \u0111\u00f3 c\u00f3 th\u1ec3 ch\u1ecdn con \u0111\u01b0\u1eddng BA.<\/p>\r\n\r\n\r\n\r\n<p>20% c\u00f2n l\u1ea1i ch\u00ednh l\u00e0 b\u1ea1n \u0111\u00f3\u00a0<strong>ph<\/strong><strong>\u1ea3<\/strong><strong>i c<\/strong><strong>\u00f3<\/strong><strong> n<\/strong><strong>\u1ec1<\/strong><strong>n t<\/strong><strong>\u1ea3<\/strong><strong>ng v<\/strong><strong>\u1ec1<\/strong><strong> IT<\/strong>. V\u00ec n\u1ebfu em nh\u01b0 m\u1ed9t t\u1edd gi\u1ea5y tr\u1eafng v\u1ec1 CNTT, th\u00ec document cu\u1ed1i c\u00f9ng em vi\u1ebft ra c\u0169ng gi\u1ed1ng document c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec1u l\u00e0 ng\u00f4n ng\u1eef kinh doanh.<\/p>\r\n\r\n\r\n\r\n<p>V\u1eady c\u00e2u h\u1ecfi l\u00e0 \u00fd ngh\u0129a c\u1ee7a vi\u1ec7c nh\u1edd em di\u1ec5n d\u1ecbch t\u1eeb ng\u00f4n ng\u1eef kinh doanh sang ng\u00f4n ng\u1eef k\u1ef9 thu\u1eadt n\u00f3 n\u1eb1m \u1edf \u0111\u00e2u?<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-h-c-business-analyst-u\"><span class=\"ez-toc-section\" id=\"Hoc_Business_Analyst_o_dau\"><\/span><strong>H\u1ecdc Business Analyst \u1edf \u0111\u00e2u<\/strong><strong>?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Anh g\u1ee3i \u00fd cho c\u00e1c b\u1ea1n hai ngu\u1ed3n \u0111\u1ec3 t\u1ef1 h\u1ecdc Business Analyst.<\/p>\r\n\r\n\r\n\r\n<p>Th\u1ee9 nh\u1ea5t l\u00e0 ngu\u1ed3n qu\u1ed1c t\u1ebf, th\u00ec hi\u1ec7n nay c\u00f3 m\u1ed9t t\u1ed5 ch\u1ee9c l\u00e0\u00a0<a href=\"\/\/www.iiba.org\/\" target=\"_blank\" rel=\"noopener\"><strong>IIBA<\/strong><\/a>. T\u1ed5 ch\u1ee9c IIBA n\u00e0y hi\u1ec7n nay l\u00e0 t\u1ed5 ch\u1ee9c n\u1ed5i ti\u1ebfng nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi v\u1ec1 BA, v\u00e0 h\u1ecd l\u00e0 v\u1ec1 BA t\u1ed5ng qu\u00e1t, kh\u00f4ng ch\u1ec9 ri\u00eang BA IT.<\/p>\r\n\r\n\r\n\r\n<p>H\u1ecd ph\u00e1t h\u00e0nh m\u1ed9t quy\u1ec3n s\u00e1ch l\u00e0 BABOK (<a href=\"https:\/\/www.amazon.com\/Guide-Business-Analysis-Knowledge-Babok\/dp\/0981129218\" target=\"_blank\" rel=\"noopener\">Business Analysis Body Of Knowledge<\/a>). Em c\u00f3 th\u1ec3 \u0111\u0103ng k\u00fd th\u00e0nh vi\u00ean, h\u1ecd s\u1ebd g\u1eedi cho em quy\u1ec3n ebook n\u00e0y \u0111\u1ec3 t\u1ef1 h\u1ecdc Business Analyst. H\u1ecdc xong, em c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng vi\u1ec7c h\u1ecdc v\u00e0o c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y ho\u1eb7c l\u00e0 \u0111\u0103ng k\u00fd thi online \u0111\u1ec3 l\u1ea5y b\u1eb1ng (<a href=\"\/\/www.iiba.org\/Certification-Recognition.aspx\" target=\"_blank\" rel=\"noopener\">CCBA v\u00e0 CBAP<\/a>).<\/p>\r\n\r\n\r\n\r\n<p>\u1ede Vi\u1ec7t Nam, anh bi\u1ebft m\u1ed9t c\u00f4ng ty cung c\u1ea5p training v\u1ec1 BA, l\u00e0\u00a0<a href=\"http:\/\/www.bacs.vn\/\" target=\"_blank\" rel=\"noopener\"><strong>BAC<\/strong><\/a>. BAC c\u00f3 hai kh\u00f3a h\u1ecdc l\u00e0 BA c\u0103n b\u1ea3n \u0111\u1ec3 hi\u1ec3u c\u01a1 b\u1ea3n Business Analyst l\u00e0 g\u00ec v\u00e0 BA n\u00e2ng cao. H\u01a1n n\u1eefa h\u1ecd c\u00f3 \u01b0u \u0111i\u1ec3m l\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c c\u1ee7a IIBA.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p style=\"text-align: justify;\"><strong><em>Xem th\u00eam c\u00e1c <a href=\"\/\/itviec.com\/blog\/tai-lieu-cho-business-analyst\/\" target=\"_blank\" rel=\"noopener noreferrer\">t\u00e0i li\u1ec7u Business Analyst<\/a>\u00a0h\u1eefu \u00edch.<\/em><\/strong><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\" id=\"h-n-u-mu-n-chuy-n-sang-l-m-ba-th-b-n-y-n-n-ti-p-c-n-nh-th-n-o\"><strong>N<\/strong><strong>\u1ebf<\/strong><strong>u <\/strong><strong>mu<\/strong><strong>\u1ed1<\/strong><strong>n chuy<\/strong><strong>\u1ec3<\/strong><strong>n sang l<\/strong><strong>\u00e0<\/strong><strong>m BA th<\/strong><strong>\u00ec<\/strong><strong> b<\/strong><strong>\u1ea1<\/strong><strong>n <\/strong><strong>\u1ea5<\/strong><strong>y n<\/strong><strong>\u00ea<\/strong><strong>n ti<\/strong><strong>\u1ebf<\/strong><strong>p c<\/strong><strong>\u1ead<\/strong><strong>n nh<\/strong><strong>\u01b0<\/strong><strong> th<\/strong><strong>\u1ebf<\/strong><strong> n<\/strong><strong>\u00e0<\/strong><strong>o <\/strong><strong>\u1ea1<\/strong><strong>?<\/strong><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11667\" src=\"\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC4341b.jpg\" alt=\"ba-la-gi-2\" width=\"260\" height=\"351\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC4341b.jpg 467w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC4341b-222x300.jpg 222w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2017\/07\/DSC4341b-148x200.jpg 148w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Th\u1ee9 nh\u1ea5t, theo anh l\u00e0 m\u1ea5y b\u1ea1n QC c\u00f3 suy ngh\u0129 g\u1ea7n v\u1edbi BA h\u01a1n. N\u00ean n\u1ebfu c\u00e1c b\u1ea1n m\u1edbi ra tr\u01b0\u1eddng, c\u00f3 kh\u1ea3 n\u0103ng l\u1eadp tr\u00ecnh v\u00e0 c\u00e1c b\u1ea1n c\u0169ng mu\u1ed1n ch\u1ecdn BA, th\u00ec b\u1ea1n\u00a0<strong>n\u00ean \u0111i theo h<\/strong><strong>\u01b0\u1edb<\/strong><strong>ng <a href=\"https:\/\/itviec.com\/it-jobs\/qc?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=qc&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">QC<\/a>, sau <\/strong><strong>\u0111\u00f3<\/strong><strong> chuy<\/strong><strong>\u1ec3<\/strong><strong>n sang BA s<\/strong><strong>\u1ebd<\/strong><strong> d<\/strong><strong>\u1ec5<\/strong><strong> d<\/strong><strong>\u00e0<\/strong><strong>ng h<\/strong><strong>\u01a1<\/strong><strong>n<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Th\u1ee9 hai l\u00e0 c\u00e1c b\u1ea1n n\u00ean \u0111i\u00a0<strong>h<\/strong><strong>\u1ecd<\/strong><strong>c v<\/strong><strong>\u00e0<\/strong><strong> luy<\/strong><strong>\u1ec7<\/strong><strong>n t<\/strong><strong>\u1ead<\/strong><strong>p nhi<\/strong><strong>\u1ec1<\/strong><strong>u v<\/strong><strong>\u1ec1<\/strong><strong> ti<\/strong><strong>\u1ebf<\/strong><strong>ng Anh<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Th\u1ee9 ba l\u00e0 m\u1eb7c d\u00f9 ch\u01b0a ai \u201cphong\u201d cho b\u1ea1n ch\u1ee9c danh BA, nh\u01b0ng trong d\u1ef1 \u00e1n, ch\u1eafc ch\u1eafn c\u00f3 nhi\u1ec1u l\u00fac ph\u00e1t sinh nh\u1eefng\u00a0<strong>vi<\/strong><strong>\u1ec7<\/strong><strong>c c<\/strong><strong>\u00f3<\/strong><strong> t<\/strong><strong>\u00ed<\/strong><strong>nh ch<\/strong><strong>\u1ea5<\/strong><strong>t gi<\/strong><strong>\u1ed1<\/strong><strong>ng v<\/strong><strong>\u1edb<\/strong><strong>i c<\/strong><strong>\u00f4<\/strong><strong>ng vi<\/strong><strong>\u1ec7<\/strong><strong>c c<\/strong><strong>\u1ee7<\/strong><strong>a BA<\/strong>. Khi \u0111\u00f3, c\u00e1c b\u1ea1n c\u1ee9\u00a0<strong>t<\/strong><strong>\u1ef1<\/strong><strong> tin t<\/strong><strong>\u00ec<\/strong><strong>nh nguy<\/strong><strong>\u1ec7<\/strong><strong>n nh<\/strong><strong>\u1ead<\/strong><strong>n c<\/strong><strong>\u00f4<\/strong><strong>ng vi<\/strong><strong>\u1ec7<\/strong><strong>c<\/strong>\u00a0<strong>\u0111\u00f3<\/strong>\u00a0\u0111\u1ec3 m\u00ecnh t\u1eadp l\u00e0m quen.<\/p>\r\n\r\n\r\n\r\n<p>V\u00ed d\u1ee5 th\u00f4ng th\u01b0\u1eddng tr\u01b0\u1edbc d\u1ef1 \u00e1n BA c\u00f3 m\u1ed9t bu\u1ed5i trao \u0111\u1ed5i y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng cho c\u1ea3 team. Sau \u0111\u00f3, BA chuy\u1ec3n qua vi\u1ebft y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng cho nh\u1eefng d\u1ef1 \u00e1n ti\u1ebfp theo.<\/p>\r\n\r\n\r\n\r\n<p>Th\u00ec n\u1ebfu em l\u00e0 QC, em \u0111\u1ecbnh h\u01b0\u1edbng chuy\u1ec3n sang BA th\u00ec em h\u00e3y c\u1ed1 nghe k\u1ef9 m\u1ecdi th\u00f4ng tin trong bu\u1ed5i h\u1ecdp \u0111\u00f3 ho\u1eb7c em l\u00e0m vi\u1ec7c ri\u00eang v\u1edbi BA \u0111\u1ec3 hi\u1ec3u th\u00eam v\u1ec1 y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng.<\/p>\r\n\r\n\r\n\r\n<p>Ti\u1ebfp theo, em n\u00f3i v\u1edbi c\u00e1c b\u1ea1n developer l\u00e0: \u201cb\u1ea1n n\u00e0o c\u00f3 g\u00ec kh\u00f4ng hi\u1ec3u th\u00ec tr\u01b0\u1edbc khi qua h\u1ecfi BA c\u00f3 th\u1ec3 h\u1ecfi t\u00f4i tr\u01b0\u1edbc; n\u1ebfu t\u00f4i kh\u00f4ng tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c, t\u00f4i s\u1ebd qua h\u1ecfi BA \u0111\u1ec3 tr\u1ea3 l\u1eddi th\u00eam cho c\u00e1c b\u1ea1n.\u201d<\/p>\r\n\r\n\r\n\r\n<p>T\u1ef1 nh\u1eadn nh\u1eefng tr\u00e1ch nhi\u1ec7m nh\u01b0 v\u1eady gi\u00fap em g\u1ea7n g\u0169i v\u00e0 d\u1ec5 d\u00e0ng chuy\u1ec3n \u0111\u1ed5i c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh h\u01a1n.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-ti-u-s-c-a-l-ho-ng-v-business-analyst-manager\"><span class=\"ez-toc-section\" id=\"Tieu_su_cua_Le_Hoang_Vu_%E2%80%93_Business_Analyst_Manager\"><\/span><strong>Ti<\/strong><strong>\u1ec3<\/strong><strong>u s<\/strong><strong>\u1eed c\u1ee7a L\u00ea Ho\u00e0ng V\u0169 \u2013 Business Analyst Manager<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Khi v\u1eeba t\u1ed1t nghi\u1ec7p tr\u01b0\u1eddng NIIT ng\u00e0nh CNTT v\u00e0o n\u0103m 2006, anh V\u0169 \u0111\u01b0\u1ee3c b\u1ea1n gi\u1edbi thi\u1ec7u v\u00e0o c\u00f4ng ty MMSOFT \u2013 Vietnam l\u00e0m v\u1ecb tr\u00ed QA v\u00e0 chuy\u1ec3n sang BA trong h\u01a1n 2 n\u0103m. R\u1ed3i anh chuy\u1ec3n qua <a href=\"https:\/\/itviec.com\/nha-tuyen-dung\/hpt?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=hpt_viet_nam&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">HPT Vietnam Corporation<\/a> l\u00e0m Project Manager trong g\u1ea7n 1 n\u0103m.<\/p>\r\n\r\n\r\n\r\n<p>Sau \u0111\u00f3, anh \u0111\u1ebfn l\u00e0m vi\u1ec7c t\u1ea1i Mirae Icon v\u1edbi vai tr\u00f2 BA trong g\u1ea7n 1 n\u0103m ti\u1ebfp theo. Do m\u00f4i tr\u01b0\u1eddng kh\u00f4ng ph\u00f9 h\u1ee3p, anh chuy\u1ec3n sang l\u00e0m Senior BA cho c\u00f4ng ty Pyramid Consulting Vietnam trong 9 th\u00e1ng sau \u0111\u00f3.<\/p>\r\n\r\n\r\n\r\n<p>T\u1eeb cu\u1ed1i n\u0103m 2011, anh l\u00e0m Senior BA cho <a href=\"https:\/\/itviec.com\/nha-tuyen-dung\/nashtech?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=harvey_nash_vietnam&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">Harvey Nash Vietnam<\/a>. \u0110\u1ebfn cu\u1ed1i n\u0103m 2015, anh sang \u0111\u1ea7u qu\u00e2n cho <a href=\"https:\/\/itviec.com\/nha-tuyen-dung\/fpt-software?utm_medium=anchor_text_mid&amp;utm_source=blog&amp;utm_campaign=fpt_software&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">FPT Software<\/a> (FSoft) v\u1edbi v\u1ecb tr\u00ed Business Analyst Manager cho m\u1ed9t Business Unit c\u1ee7a c\u00f4ng ty. Kho\u1ea3ng gi\u1eefa n\u0103m 2016, anh \u0111\u01b0\u1ee3c c\u00f4ng ty c\u1eed sang M\u1ef9 on-site d\u00e0i h\u1ea1n cho \u0111\u1ebfn nay.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" class=\"wp-image-5668 aligncenter\" src=\"\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2-200x200.png\" alt=\"Robby2\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2-200x200.png 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2-60x60.png 60w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2.png 300w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"has-text-align-center\" style=\"text-align: center;\"><strong>Xem ngay c\u00e1c <a href=\"https:\/\/itviec.com\/viec-lam-it\/business-analyst?utm_medium=anchor_text_low&amp;utm_source=blog&amp;utm_campaign=tuyen_bussiness_analyst&amp;utm_content=business_analyst\" target=\"_blank\" rel=\"noopener noreferrer\">tuy\u1ec3n Business Analyst<\/a> t\u1ea1i ITviec<\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>BA l\u00e0 g\u00ec? Business Analyst l\u00e0 g\u00ec? BA l\u00e0 vi\u1ebft t\u1eaft Business Analyst. Business Analyst l\u00e0 ng\u01b0\u1eddi s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o v\u1ea5n \u0111\u1ec1 c\u0169ng \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1edfi gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m. \u0110\u1ecdc b\u00e0i ph\u1ecfng v\u1ea5n v\u1edbi Business Analyst Manager t\u1ea1i FPT Software [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":11943,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"categories":[95,94],"tags":[10112],"class_list":["post-4811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-analyst","category-su-nghiep-it","tag-business-analyst"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Business Analyst l\u00e0 g\u00ec? BA l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a t\u1eeb g\u00ec? BA l\u00e0 g\u00ec trong IT?<\/title>\n<meta name=\"description\" content=\"Business Analyst l\u00e0 g\u00ec? Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a m\u1ed9t ng\u01b0\u1eddi BA gi\u1ecfi l\u00e0 g\u00ec? C\u1eadp nh\u1eadt ngay nh\u1eefng ki\u1ebfn th\u1ee9c BA \u0111\u00fang v\u00e0 m\u1edbi nh\u1ea5t t\u1ea1i \u0111\u00e2y.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itviec.com\/blog\/business-analyst\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Analyst (BA) l\u00e0 g\u00ec? Kinh nghi\u1ec7m t\u1ea1i M\u1ef9 c\u1ee7a 1 Business Analyst\" \/>\n<meta property=\"og:description\" content=\"BA l\u00e0 g\u00ec? Business Analyst l\u00e0 g\u00ec? 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Business Analyst l\u00e0 ng\u01b0\u1eddi s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itviec.com\/blog\/business-analyst\/\" \/>\n<meta property=\"og:site_name\" content=\"ITviec Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ITviec\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-09T08:46:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-05T09:57:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/BA-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ITviec\" \/>\n<meta name=\"twitter:site\" content=\"@ITviec\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dan\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"23 ph\u00fat\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Business Analyst l\u00e0 g\u00ec? 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Business Analyst l\u00e0 ng\u01b0\u1eddi s\u1ebd c\u00f3 r\u1ea5t nhi\u1ec1u gi\u1ea3i ph\u00e1p cho y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00f4ng","og_url":"https:\/\/itviec.com\/blog\/business-analyst\/","og_site_name":"ITviec Blog","article_publisher":"https:\/\/www.facebook.com\/ITviec","article_published_time":"2019-01-09T08:46:15+00:00","article_modified_time":"2025-03-05T09:57:07+00:00","og_image":[{"width":640,"height":335,"url":"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/BA-1.jpg","type":"image\/jpeg"}],"author":"Dan","twitter_card":"summary_large_image","twitter_creator":"@ITviec","twitter_site":"@ITviec","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"Dan","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"23 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itviec.com\/blog\/business-analyst\/#article","isPartOf":{"@id":"https:\/\/itviec.com\/blog\/business-analyst\/"},"author":{"name":"Dan","@id":"https:\/\/itviec.com\/blog\/#\/schema\/person\/f83fc86f30364fe28f94de082dfdd750"},"headline":"Business Analyst (BA) l\u00e0 g\u00ec? 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BA l\u00e0 g\u00ec trong IT?","isPartOf":{"@id":"https:\/\/itviec.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itviec.com\/blog\/business-analyst\/#primaryimage"},"image":{"@id":"https:\/\/itviec.com\/blog\/business-analyst\/#primaryimage"},"thumbnailUrl":"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/03\/BA-1.jpg","datePublished":"2019-01-09T08:46:15+00:00","dateModified":"2025-03-05T09:57:07+00:00","description":"Business Analyst l\u00e0 g\u00ec? Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft c\u1ee7a m\u1ed9t ng\u01b0\u1eddi BA gi\u1ecfi l\u00e0 g\u00ec? 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