{"id":27714,"date":"2023-05-24T17:10:41","date_gmt":"2023-05-24T10:10:41","guid":{"rendered":"https:\/\/itviec.com\/blog\/?p=27714"},"modified":"2023-07-04T10:24:40","modified_gmt":"2023-07-04T03:24:40","slug":"ux-designer","status":"publish","type":"post","link":"https:\/\/itviec.com\/blog\/ux-designer\/","title":{"rendered":"UX Designer l\u00e0 l\u00e0m g\u00ec? K\u0129 n\u0103ng, t\u01b0 duy c\u1ea7n c\u00f3 \u0111\u1ec3 UX Designer th\u00e0nh c\u00f4ng"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#Cong_viec_cua_UX_Designer_la_lam_gi\" >C\u00f4ng vi\u1ec7c c\u1ee7a UX Designer l\u00e0 l\u00e0m g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#5_buoc_trong_Design_Thinking_Process_danh_cho_UX_Designer\" >5 b\u01b0\u1edbc trong Design Thinking Process d\u00e0nh cho UX Designer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#So_sanh_UX_Design_cac_cong_viec_thiet_ke_khac\" >So s\u00e1nh UX Design &amp; c\u00e1c c\u00f4ng vi\u1ec7c thi\u1ebft k\u1ebf kh\u00e1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#Lam_the_nao_de_tro_thanh_mot_UX_Designer_thanh_cong\" >L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t UX Designer th\u00e0nh c\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#3_khoa_hoc_UX_Design_tot_nhat_cho_nguoi_moi_bat_dau\" >3 kho\u00e1 h\u1ecdc UX Design t\u1ed1t nh\u1ea5t cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/#Ket_luan\" >K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<p><strong><i>\u201cThi\u1ebft k\u1ebf kh\u00f4ng ch\u1ec9 t\u1ea1o ra h\u00ecnh h\u00e0i v\u00e0 c\u1ea3m gi\u00e1c, thi\u1ebft k\u1ebf c\u00f2n t\u1ea1o ra quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng&#8221; (Steve Jobs). C\u00e2u n\u00f3i n\u00e0y c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a UX Designer. \u0110\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n, c\u00f9ng \u0111\u1ecdc b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y v\u00e0 kh\u00e1m ph\u00e1 th\u1ebf gi\u1edbi c\u1ee7a m\u1ed9t UX Designer, h\u1ecdc h\u1ecfi b\u00ed k\u00edp tr\u1edf th\u00e0nh m\u1ed9t UX Designer th\u00e0nh c\u00f4ng nh\u00e9.<\/i><\/strong><\/p>\n<p>\u0110\u1ecdc b\u1ea3n ti\u1ebfng Anh<a href=\"https:\/\/itviec.com\/blog\/how-to-excel-as-a-ux-designer\/\" target=\"_blank\" rel=\"noopener\"> t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ecdc b\u00e0i vi\u1ebft \u0111\u1ec3 bi\u1ebft v\u1ec1:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1ee5 th\u1ec3 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00fd t\u01b0\u1edfng c\u1ee7a m\u1ed9t UX Designer l\u00e0 g\u00ec.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eefng \u0111i\u1ec3m gi\u1ed1ng v\u00e0 kh\u00e1c nhau gi\u1eefa UX Designer v\u1edbi c\u00e1c c\u00f4ng vi\u1ec7c thi\u1ebft k\u1ebf kh\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quan \u0111i\u1ec3m c\u1ee7a chuy\u00ean gia v\u1ec1 ngh\u1ec1 UX Designer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u1eddi khuy\u00ean h\u1eefu \u00edch, c\u00e1c ngu\u1ed3n t\u00e0i li\u1ec7u t\u1ed1t nh\u1ea5t d\u00e0nh cho nh\u1eefng ai mu\u1ed1n th\u00e0nh c\u00f4ng v\u1edbi vai tr\u00f2 UX Designer.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">B\u00e0i vi\u1ebft s\u1eed d\u1ee5ng ph\u1ea7n l\u1edbn th\u00f4ng tin t\u1eeb cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u1ee7a ITviec v\u1edbi <\/span><a href=\"https:\/\/www.linkedin.com\/in\/monde-h-dikwayo-9b252727\/\" target=\"_blank\" rel=\"noopener\"><b>Monde H Dikwayo<\/b><\/a><b> @Senior Experience Designer t\u1ea1i <\/b><a href=\"https:\/\/itviec.com\/companies\/wizeline?utm_source=blog_11042023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><b>Wizeline<\/b><\/a><b>.<\/b><span style=\"font-weight: 400;\"> Monde \u0111\u00e3 c\u00f3 h\u01a1n 10 n\u0103m kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c thi\u1ebft k\u1ebf, v\u1edbi c\u00e1c vai tr\u00f2 t\u1eeb Graphic Designer, Digital Creative, Product Designer v\u00e0 b\u00e2y gi\u1edd l\u00e0 UX Designer. Nh\u1edd \u0111\u00f3, anh x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c cho m\u00ecnh hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng, c\u00f9ng ni\u1ec1m \u0111am m\u00ea v\u1edbi nh\u1eefng s\u00e1ng ki\u1ebfn c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-27723\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/3_VN.jpg\" alt=\"ux-designer-nguyen-tac-thiet-ke\" width=\"2488\" height=\"1407\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/3_VN.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/3_VN-300x170.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/3_VN-200x113.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/3_VN-100x57.jpg 100w\" sizes=\"auto, (max-width: 2488px) 100vw, 2488px\" \/><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">Tham kh\u1ea3o <a href=\"https:\/\/itviec.com\/viec-lam-it\/ux-designer?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\">Vi\u1ec7c l\u00e0m UX Designer<\/a> ch\u1ea5t tr\u00ean ITviec!<\/span><\/i><i><\/i><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Cong_viec_cua_UX_Designer_la_lam_gi\"><\/span><b>C\u00f4ng vi\u1ec7c c\u1ee7a UX Designer l\u00e0 l\u00e0m g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">C\u00f4ng vi\u1ec7c c\u1ee7a UX Designer l\u00e0 ho\u00e0n thi\u1ec7n v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng &#8211; \u0111i\u1ec1u c\u1ed1t l\u00f5i c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m th\u00e0nh c\u00f4ng.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Theo Monde, \u0111\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng t\u1ed1t nh\u1ea5t, UX designer tr\u01b0\u1edbc h\u1ebft c\u1ea7n th\u1ea5u hi\u1ec3u c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. T\u1eeb \u0111\u00f3 m\u1edbi c\u00f3 th\u1ec3 l\u00ean \u00fd t\u01b0\u1edfng, t\u1ea1o m\u1eabu v\u00e0 th\u1eed nghi\u1ec7m c\u00e1c thi\u1ebft k\u1ebf.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do \u0111\u00f3, Monde cho r\u1eb1ng: C\u00f4ng vi\u1ec7c c\u1ee7a UX Designer n\u00ean tu\u00e2n theo Quy tr\u00ecnh T\u01b0 duy Thi\u1ebft k\u1ebf (Design Thinking Process). \u0110\u00e2y c\u0169ng l\u00e0 quy tr\u00ecnh \u0111\u01b0\u1ee3c Monde \u00e1p d\u1ee5ng v\u1edbi vai tr\u00f2 UX Designer t\u1ea1i Wizeline.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_buoc_trong_Design_Thinking_Process_danh_cho_UX_Designer\"><\/span><b>5 b\u01b0\u1edbc trong Design Thinking Process d\u00e0nh cho UX Designer<\/b><b><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-27724\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/2_VN.png\" alt=\"ux-designer-design-thinking-process-la-gi\" width=\"2999\" height=\"1407\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/2_VN.png 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/2_VN-300x141.png 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/2_VN-200x94.png 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/2_VN-100x47.png 100w\" sizes=\"auto, (max-width: 2999px) 100vw, 2999px\" \/><\/p>\n<p><b>1. Th\u1ea5u hi\u1ec3u (Empathize):<\/b><\/p>\n<p><b>Th\u1ea5u hi\u1ec3u<\/b><span style=\"font-weight: 400;\"> l\u00e0 b\u01b0\u1edbc c\u1ed1t l\u00f5i \u0111\u1ec3 UX Designer t\u00ecm ra c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. Th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi d\u00f9ng c\u00e0ng s\u1edbm, c\u00e0ng s\u00e2u s\u1eafc th\u00ec UX Designer c\u00e0ng d\u1ec5 \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1c gi\u1ea3i ph\u00e1p thi\u1ebft k\u1ebf ph\u00f9 h\u1ee3p.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi d\u00f9ng, b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n nghi\u00ean c\u1ee9u, thu th\u1eadp c\u00e0ng nhi\u1ec1u d\u1eef li\u1ec7u c\u00e0ng t\u1ed1t th\u00f4ng qua c\u00e1c ph\u01b0\u01a1ng ph\u00e1p sau:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><b>Quan s\u00e1t<\/b><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Quan s\u00e1t l\u00e0 ph\u01b0\u01a1ng ph\u00e1p theo d\u00f5i ch\u1eb7t ch\u1ebd v\u00e0 ghi l\u1ea1i c\u00e1ch ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5,&#8230; trong nhi\u1ec1u b\u1ed1i c\u1ea3nh kh\u00e1c nhau.<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: B\u01b0\u1edbc \u0111\u1ea7u t\u00ecm hi\u1ec3u v\u1ec1 h\u00e0nh vi, c\u1ea3m x\u00fac, th\u00e1i \u0111\u1ed9 v\u00e0 nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: Ng\u1ed3i quan s\u00e1t tr\u1ef1c ti\u1ebfp, thi\u1ebft l\u1eadp \u1ea3o (virtual set-up), ho\u1eb7c quan s\u00e1t l\u1ea1i qua b\u1ea3n ghi camera.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><b>Ph\u1ecfng v\u1ea5n<\/b><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Ph\u1ecfng v\u1ea5n l\u00e0 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi \u0111\u00f3ng ho\u1eb7c m\u1edf cho ng\u01b0\u1eddi d\u00f9ng, v\u00e0 cho ph\u00e9p h\u1ecd t\u1ef1 do \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi m\u1ed9t c\u00e1ch chi ti\u1ebft.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: Thu th\u1eadp nh\u1eefng th\u00f4ng tin quan tr\u1ecdng v\u1ec1 th\u00e1i \u0111\u1ed9, c\u1ea3m x\u00fac v\u00e0 nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><b>Nh\u00f3m t\u1eadp trung\/ Focus groups<\/b><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Nh\u00f3m t\u1eadp trung l\u00e0 ph\u01b0\u01a1ng ph\u00e1p t\u1eadp h\u1ee3p m\u1ed9t nh\u00f3m nh\u1ecf nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau, sau \u0111\u00f3 cho h\u1ecd th\u1ea3o lu\u1eadn theo c\u00e1c ch\u1ee7 \u0111\u1ec1 ho\u1eb7c c\u00e2u h\u1ecfi do ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh \u0111\u01b0a ra.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: N\u1eafm b\u1eaft nh\u1eefng insight (s\u1ef1 th\u1eadt ng\u1ea7m hi\u1ec3u) \u0111\u1eaft gi\u00e1 t\u1eeb c\u00e1c chia s\u1ebb c\u1ee7a nh\u1eefng ng\u01b0\u1eddi tham gia bu\u1ed5i th\u1ea3o lu\u1eadn.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><b>5 t\u1ea1i sao\/ Five \u201cwhys\u201d<\/b><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Five Whys l\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch \u0111\u1eb7t 5 c\u00e2u h\u1ecfi t\u1ea1i sao \u1edf c\u00e1c giai \u0111o\u1ea1n kh\u00e1c nhau c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n c\u1ed1t l\u00f5i c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<blockquote><p><i><span style=\"font-weight: 400;\">Monde cung c\u1ea5p m\u1ed9t v\u00ed d\u1ee5 khi anh th\u1ef1c hi\u1ec7n b\u01b0\u1edbc \u201cTh\u1ea5u hi\u1ec3u\u201d:<\/span><\/i><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\"><strong>V\u1ea5n \u0111\u1ec1 \u0111\u1eb7t ra:<\/strong> M\u1ed9t \u1ee9ng d\u1ee5ng giao h\u00e0ng tr\u1ef1c tuy\u1ebfn c\u1ea7n gi\u00fap kh\u00e1ch h\u00e0ng giao h\u00e0ng nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3. Tuy nhi\u00ean, \u1ee9ng d\u1ee5ng n\u00e0y l\u1ea1i c\u00f3 t\u1ef7 l\u1ec7 r\u1eddi b\u1ecf (churn rate) cao, nguy\u00ean nh\u00e2n ghi nh\u1eadn \u1edf c\u00e1c trang Danh s\u00e1ch s\u1ea3n ph\u1ea9m.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1:<\/i><\/strong><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">L\u00e0 m\u1ed9t UX Designer, Monde \u0111\u00e3:<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8211; \u0110i t\u00ecm nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1 \u0111\u1eb7t ra, b\u1eb1ng c\u00e1ch nghi\u00ean c\u1ee9u b\u1ed5 sung c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c nhau thu\u1ed9c v\u1ec1 tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8211; T\u1ed5 ch\u1ee9c workshop 4 ng\u00e0y v\u1edbi team s\u1ea3n ph\u1ea9m v\u00e0 kinh doanh, ph\u00e2n t\u00edch l\u1ecbch s\u1eed d\u1eef li\u1ec7u v\u1ec1 h\u00e0nh tr\u00ecnh s\u1ea3n ph\u1ea9m (product journey) v\u00e0 nghi\u00ean c\u1ee9u nh\u1eefng lu\u1ed3ng ng\u01b0\u1eddi d\u00f9ng (user flow) \u0111\u00e3 ho\u00e0n th\u00e0nh.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8211; T\u00f3m t\u1eaft v\u1ea5n \u0111\u1ec1 v\u00e0 k\u1ebft lu\u1eadn c\u00e1c c\u1ea3i ti\u1ebfn c\u1ea7n \u0111\u01b0\u1ee3c \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n.<\/span><\/i><\/p>\n<ul>\n<li><i><strong>B\u00e0i h\u1ecdc r\u00fat ra:<\/strong> \u1ede b\u01b0\u1edbc \u201cTh\u1ea5u hi\u1ec3u\u201d, giao ti\u1ebfp v\u00e0 l\u00e0m vi\u1ec7c nh\u00f3m l\u00e0 c\u1ef1c k\u00ec quan tr\u1ecdng, \u0111\u1ed3ng th\u1eddi c\u1ea7n s\u1eed d\u1ee5ng s\u1ee9c m\u1ea1nh c\u1ee7a d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng k\u1ebft lu\u1eadn mang t\u00ednh x\u00e2y d\u1ef1ng nh\u1ea5t.<\/i><\/li>\n<\/ul>\n<\/blockquote>\n<p><b>2. X\u00e1c \u0111\u1ecbnh (Define):<\/b><\/p>\n<p><b>X\u00e1c \u0111\u1ecbnh<\/b><span style=\"font-weight: 400;\"> l\u00e0 b\u01b0\u1edbc k\u1ebft lu\u1eadn sau khi thu th\u1eadp \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec3u bi\u1ebft v\u1ec1 ng\u01b0\u1eddi d\u00f9ng.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u01b0\u1edbc n\u00e0y gi\u00fap UX Designer h\u00ecnh dung r\u00f5 h\u01a1n, s\u00e2u s\u1eafc h\u01a1n nhu c\u1ea7u v\u00e0 v\u1ea5n \u0111\u1ec1 tr\u1ecdng t\u00e2m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. T\u1eeb \u0111\u00f3 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p UX ph\u00f9 h\u1ee3p v\u00e0 \u0111i tr\u01b0\u1edbc c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u01b0\u1edbc \u201cX\u00e1c \u0111\u1ecbnh\u201d xoay quanh vi\u1ec7c t\u1ea1o ra c\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh:<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Proto-persona:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; L\u00e0 h\u1ed3 s\u01a1 ng\u01b0\u1eddi d\u00f9ng ti\u1ec1m n\u0103ng \u1edf c\u1ea5p \u0111\u01a1n gi\u1ea3n nh\u1ea5t.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; \u0110\u01b0\u1ee3c t\u1ea1o ra \u1edf b\u01b0\u1edbc \u0111\u1ea7u c\u1ee7a qu\u00e1 tr\u00ecnh thi\u1ebft k\u1ebf, khi ch\u01b0a c\u00f3 nhi\u1ec1u th\u00f4ng tin v\u1ec1 ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Th\u01b0\u1eddng d\u1ef1a tr\u00ean c\u00e1c gi\u1ea3 \u0111\u1ecbnh v\u00e0 nghi\u00ean c\u1ee9u th\u1ee9 c\u1ea5p.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Gi\u00fap c\u00e1c team kh\u00e1c nhau c\u00f3 hi\u1ec3u bi\u1ebft chung, \u0111\u1ed3ng nh\u1ea5t v\u1ec1 ch\u00e2n dung ng\u01b0\u1eddi d\u00f9ng.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26989\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image4.jpg\" alt=\"ux-designer-proto-personas\" width=\"640\" height=\"390\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image4.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image4-300x183.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image4-200x122.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image4-100x61.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 v\u1ec1 Proto-persona. Ngu\u1ed3n: Cung c\u1ea5p b\u1edfi @Monde<\/span><\/i><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Personas:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; Personas c\u0169ng l\u00e0 h\u1ed3 s\u01a1 ng\u01b0\u1eddi d\u00f9ng m\u1eabu, nh\u01b0ng chi ti\u1ebft h\u01a1n Proto-persona.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; \u0110\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 ph\u00e2n lo\u1ea1i c\u00e1c ki\u1ec3u ng\u01b0\u1eddi d\u00f9ng m\u1ee5c ti\u00eau kh\u00e1c nhau.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; D\u1ef1a tr\u00ean d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb ph\u1ecfng v\u1ea5n ng\u01b0\u1eddi d\u00f9ng, nghi\u00ean c\u1ee9u nh\u00f3m t\u1eadp trung v\u00e0 kh\u1ea3o s\u00e1t.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Gi\u00fap UX Designer ph\u00e1t tri\u1ec3n c\u00e1c t\u00ednh n\u0103ng v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 h\u00e0nh vi ri\u00eang c\u1ee7a t\u1eebng ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-26990 aligncenter\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image10.jpg\" alt=\"ux-designer-personas\" width=\"640\" height=\"360\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image10.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image10-300x169.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image10-200x113.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image10-100x56.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 v\u1ec1 Personas. Ngu\u1ed3n: Cung c\u1ea5p b\u1edfi @Monde<\/span><\/i><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Journey maps\/ B\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; L\u00e0 b\u1ea3n \u0111\u1ed3 bi\u1ec3u di\u1ec5n tr\u1ef1c quan h\u00e0nh tr\u00ecnh c\u1ee7a ng\u01b0\u1eddi d\u00f9ng khi t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; UX Designer th\u01b0\u1eddng ph\u00e2n t\u00edch h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng th\u00f4ng qua c\u00e1c h\u00e0nh tr\u00ecnh kh\u00e1c nhau.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Gi\u00fap UX Designer hi\u1ec3u \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m v\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u1edf m\u1ed7i b\u01b0\u1edbc, t\u1eeb \u0111\u00f3 c\u00f3 c\u00e1ch gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y trong c\u00e1c thi\u1ebft k\u1ebf UX m\u1edbi.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-26991 aligncenter\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image2.png\" alt=\"ux-designer-journey-maps\" width=\"640\" height=\"351\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image2.png 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image2-300x164.png 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image2-200x110.png 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image2-100x55.png 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 v\u1ec1 B\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh. Ngu\u1ed3n: Cung c\u1ea5p b\u1edfi @Monde\u00a0<\/span><\/i><br \/>\n<b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Job stories:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; L\u00e0 b\u01b0\u1edbc t\u00f3m t\u1eaft m\u1ee5c ti\u00eau\/ \u0111\u1ed9ng c\u01a1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng khi t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m. (Kh\u00e1ch h\u00e0ng \u0111ang s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m trong b\u1ed1i c\u1ea3nh g\u00ec, v\u1edbi m\u1ee5c \u0111\u00edch g\u00ec\u2026)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Gi\u00fap UX Designer hi\u1ec3u nguy\u00ean nh\u00e2n, nh\u1eefng l\u1ee3i \u00edch ho\u1eb7c k\u1ebft qu\u1ea3 m\u00e0 ng\u01b0\u1eddi d\u00f9ng mong mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c khi t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Job stories th\u01b0\u1eddng c\u00f3 c\u1ea5u tr\u00fac nh\u01b0 sau:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi <\/span><b>[b\u1ed1i c\u1ea3nh]<\/b><span style=\"font-weight: 400;\">, t\u00f4i mu\u1ed1n <\/span><b>[m\u1ee5c ti\u00eau]<\/b><span style=\"font-weight: 400;\"> \u0111\u1ec3 t\u00f4i c\u00f3 th\u1ec3 <\/span><b>[k\u1ebft qu\u1ea3 mong mu\u1ed1n]<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26992\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image5.jpg\" alt=\"ux-designer-job-stories\" width=\"640\" height=\"182\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image5.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image5-300x85.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image5-200x57.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image5-100x28.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Ngu\u1ed3n @Intercom<\/span><\/i><\/p>\n<p><b>3. L\u00ean \u00fd t\u01b0\u1edfng (Ideate):<\/b><\/p>\n<p><b>L\u00ean \u00fd t\u01b0\u1edfng<\/b><span style=\"font-weight: 400;\"> l\u00e0 giai \u0111o\u1ea1n UX Designer t\u1eadp h\u1ee3p c\u00e1c d\u1eef li\u1ec7u \u0111\u00e3 c\u00f3 \u0111\u1ec3 t\u1ea1o ra \u00fd t\u01b0\u1edfng (idea) ho\u1eb7c kh\u00e1i ni\u1ec7m (concept) ch\u00ednh c\u1ee7a s\u1ea3n ph\u1ea9m.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 b\u01b0\u1edbc l\u00ean \u00fd t\u01b0\u1edfng thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Brainstorm<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Brainstorm l\u00e0 vi\u1ec7c thu th\u1eadp m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c \u00fd t\u01b0\u1edfng t\u1eeb nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c nhau, trong m\u1ed9t th\u1eddi gian ng\u1eafn.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: Cho ph\u00e9p c\u00e1c th\u00e0nh vi\u00ean trong team chia s\u1ebb t\u1ea5t c\u1ea3 c\u00e1c \u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd m\u1ed9t c\u00e1ch t\u1ef1 do, c\u1edfi m\u1edf.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 t\u01b0 duy\/ Mindmap<\/span><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">S\u01a1 \u0111\u1ed3 t\u01b0 duy l\u00e0 b\u01b0\u1edbc tr\u00ecnh b\u00e0y nh\u1eefng \u00fd t\u01b0\u1edfng c\u00f3 \u0111\u01b0\u1ee3c t\u1eeb bu\u1ed5i brainstorm m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: Gi\u00fap k\u1ebft n\u1ed1i c\u00e1c \u00fd t\u01b0\u1edfng c\u00f3 li\u00ean quan t\u1edbi c\u00f9ng m\u1ed9t v\u1ea5n \u0111\u1ec1, t\u1eeb \u0111\u00f3 gi\u00fap d\u1ec5 d\u00e0ng t\u00ecm ra gi\u1ea3i ph\u00e1p kh\u1ea3 thi cho v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Ph\u00e1c th\u1ea3o\/ Sketches<\/span><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Ph\u00e1c th\u1ea3o l\u00e0 b\u01b0\u1edbc m\u00e0 UX Designer v\u1ebd nh\u00e1p nhanh c\u00e1c \u00fd t\u01b0\u1edfng tr\u00ean gi\u1ea5y ho\u1eb7c m\u00e1y t\u00ednh b\u1ea3ng.\u00a0<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: Chia s\u1ebb \u00fd t\u01b0\u1edfng chi ti\u1ebft v\u1edbi team v\u00e0 t\u00ecm ki\u1ebfm th\u00eam c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c cho v\u1ea5n \u0111\u1ec1.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e1c th\u1ea3o c\u00f3 th\u1ec3 coi l\u00e0 m\u1ed9t c\u00e1ch m\u00f4 ph\u1ecfng low-fidelity (c\u00f3 \u0111\u1ed9 gi\u1ed1ng th\u1ea5p so v\u1edbi s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng) \u0111\u1ec3 l\u1eafp r\u00e1p c\u00e1c \u00fd t\u01b0\u1edfng thi\u1ebft k\u1ebf l\u1ea1i v\u1edbi nhau, tr\u01b0\u1edbc khi chuy\u1ec3n sang l\u00e0m mock-up (m\u00f4 ph\u1ecfng th\u00f4).<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><b>C\u00e1c c\u00f4ng c\u1ee5 ph\u00e1c th\u1ea3o g\u1ee3i \u00fd:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u00fat v\u00e0 gi\u1ea5y<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/www.mural.co\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Mural<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/miro.com\/\"><span style=\"font-weight: 400;\">Miro<\/span><\/a><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/itviec.com\/blog\/figma-la-gi?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Figma<\/span><\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">M\u00f4 ph\u1ecfng th\u00f4\/ Mock-up<\/span><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Mock-up l\u00e0 nh\u1eefng b\u1ea3n thi\u1ebft k\u1ebf th\u00f4 m\u00f4 ph\u1ecfng giao di\u1ec7n ho\u1eb7c s\u1ea3n ph\u1ea9m tr\u00ean gi\u1ea5y.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau:\u00a0<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 tr\u00ecnh b\u00e0y \u00fd t\u01b0\u1edfng theo m\u1ed9t b\u1ed1 c\u1ee5c c\u01a1 b\u1ea3n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c v\u00f2ng l\u1eb7p (iteration) nhanh ch\u00f3ng v\u00e0 c\u1ea3i thi\u1ec7n concept thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 qu\u00e1 nhi\u1ec1u th\u1eddi gian ho\u1eb7c ngu\u1ed3n l\u1ef1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 th\u1eed nghi\u1ec7m ho\u1eb7c x\u00e1c th\u1ef1c \u00fd t\u01b0\u1edfng v\u1edbi ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><b>C\u00e1c c\u00f4ng c\u1ee5 t\u1ea1o mock-up g\u1ee3i \u00fd:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u00fat v\u00e0 gi\u1ea5y<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/www.mural.co\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Mural<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/miro.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Miro<\/span><\/a><\/li>\n<li style=\"font-weight: 400; text-align: left;\" aria-level=\"1\"><a href=\"https:\/\/itviec.com\/blog\/figma-la-gi?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Figma<\/span><\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>4. T\u1ea1o m\u1eabu (Prototype):\u00a0<\/b><\/p>\n<p><b>Prototype <\/b><span style=\"font-weight: 400;\">l\u00e0 phi\u00ean b\u1ea3n m\u1eabu ban \u0111\u1ea7u c\u1ee7a s\u1ea3n ph\u1ea9m m\u00e0 tester c\u00f3 th\u1ec3 ki\u1ec3m th\u1eed. UX Designer c\u00f3 th\u1ec3 t\u1ea1o prototype d\u1ef1a tr\u00ean concept thi\u1ebft k\u1ebf c\u00f3 \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c b\u01b0\u1edbc tr\u00ean.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau: \u0110\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 insight t\u1eeb ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c c\u00e1c b\u00ean li\u00ean quan, \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m tr\u1edf n\u00ean th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng h\u01a1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">UX Designer c\u00f3 th\u1ec3 t\u1ea1o prototype b\u1eb1ng nhi\u1ec1u h\u00ecnh th\u1ee9c, t\u1eeb v\u1ebd tr\u00ean gi\u1ea5y, b\u1ea3n mock-up k\u1ef9 thu\u1eadt s\u1ed1, cho \u0111\u1ebfn m\u1eabu t\u01b0\u01a1ng t\u00e1c (interactive prototype).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh c\u1ee7a m\u1ed9t prototype ho\u00e0n ch\u1ec9nh bao g\u1ed3m:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thi\u1ebft k\u1ebf low-fi (b\u1ea3n ph\u00e1c th\u1ea3o k\u1ef9 thu\u1eadt s\u1ed1)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thi\u1ebft k\u1ebf mid-fi (wireframe)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thi\u1ebft k\u1ebf hi-fi (b\u1ea3n mockup c\u00f3 ho\u1eb7c kh\u00f4ng c\u00f3 nh\u1eefng t\u01b0\u01a1ng t\u00e1c vi m\u00f4).<\/span><\/li>\n<\/ul>\n<p><b>C\u00e1c c\u00f4ng c\u1ee5 prototype g\u1ee3i \u00fd:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/itviec.com\/blog\/figma-la-gi?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Figma<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invision<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AdobeXD<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.framer.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Framer<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<blockquote><p><i><span style=\"font-weight: 400;\">Xem th\u00eam: <\/span><\/i><a href=\"https:\/\/itviec.com\/blog\/cach-su-dung-figma?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">C\u1ea9m nang s\u1eed d\u1ee5ng Figma hi\u1ec7u qu\u1ea3 d\u00e0nh cho UI\/UX Designer<\/span><\/i><\/a><\/p><\/blockquote>\n<p><b>5. Th\u1eed nghi\u1ec7m (Test):\u00a0<\/b><\/p>\n<p><b>Th\u1eed nghi\u1ec7m<\/b><span style=\"font-weight: 400;\"> l\u00e0 b\u01b0\u1edbc \u0111\u01b0a m\u1eabu s\u1ea3n ph\u1ea9m (prototype) cho m\u1ed9t nh\u00f3m ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t tr\u1ea3i nghi\u1ec7m, sau \u0111\u00f3 thu th\u1eadp ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd. N\u1ebfu c\u00e1c b\u01b0\u1edbc tr\u01b0\u1edbc \u0111\u00f3 ch\u1ee7 y\u1ebfu th\u1ef1c hi\u1ec7n n\u1ed9i b\u1ed9, th\u00ec th\u1eed nghi\u1ec7m l\u00e0 b\u01b0\u1edbc l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n t\u00edch t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n t\u00edch hi\u1ec7u qu\u1ea3 c\u1ee7a gi\u1ea3i ph\u00e1p m\u00e0 s\u1ea3n ph\u1ea9m mang l\u1ea1i cho c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u1eb7t ra.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m tr\u01b0\u1edbc khi ra m\u1eaft l\u1ea7n cu\u1ed1i.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Th\u1eed nghi\u1ec7m c\u00f3 nhi\u1ec1u h\u00ecnh th\u1ee9c nh\u01b0:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A\/B Testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing (th\u1eed nghi\u1ec7m t\u00ednh kh\u1ea3 d\u1ee5ng)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 nhi\u1ec7t (Heat map analysis)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1eed nghi\u1ec7m t\u1eeb xa (Remote testing)<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26988\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image1.jpg\" alt=\"ux-designer-testing\" width=\"640\" height=\"362\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image1.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image1-300x170.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image1-200x113.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image1-100x57.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Th\u1eed nghi\u1ec7m thi\u1ebft k\u1ebf UX c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh theo nhi\u1ec1u c\u00e1ch<\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"So_sanh_UX_Design_cac_cong_viec_thiet_ke_khac\"><\/span><b>So s\u00e1nh UX Design &amp; c\u00e1c c\u00f4ng vi\u1ec7c thi\u1ebft k\u1ebf kh\u00e1c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110i\u1ec3m gi\u1ed1ng nhau:<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">C\u00f3 chung t\u1ea7m nh\u00ecn v\u00e0 nguy\u00ean t\u1eafc, \u0111\u00f3 l\u00e0 t\u1ea1o ra giao ti\u1ebfp tr\u1ef1c quan, mang l\u1ea1i gi\u00e1 tr\u1ecb cho ng\u01b0\u1eddi d\u00f9ng th\u00f4ng qua c\u00e1c thi\u1ebft k\u1ebf.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110i\u1ec3m kh\u00e1c nhau:\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 so s\u00e1nh gi\u1eefa UX Design v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c thi\u1ebft k\u1ebf kh\u00e1c, Monde nh\u1eafc \u0111\u1ebfn l\u00ed do khi\u1ebfn anh chuy\u1ec3n sang l\u0129nh v\u1ef1c thi\u1ebft k\u1ebf k\u1ef9 thu\u1eadt s\u1ed1 l\u00e0 \u0111\u1ec3 \u201ct\u1ea1o ra nh\u1eefng thi\u1ebft k\u1ebf c\u00f3 t\u00ednh t\u01b0\u01a1ng t\u00e1c v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, h\u01a1n l\u00e0 ch\u1ec9 c\u00f3 t\u00ednh th\u1ea9m m\u1ef9\u201d.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">B\u1ea3ng sau cho th\u1ea5y r\u00f5 h\u01a1n s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa thi\u1ebft k\u1ebf UX v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c thi\u1ebft k\u1ebf kh\u00e1c:<\/span><\/i><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><\/td>\n<td style=\"text-align: left;\"><b>Thi\u1ebft k\u1ebf UX (User Experience Design)<\/b><\/td>\n<td style=\"text-align: left;\"><b>Thi\u1ebft k\u1ebf t\u01b0\u01a1ng t\u00e1c (Interaction Design)<\/b><\/td>\n<td style=\"text-align: left;\"><b>Thi\u1ebft k\u1ebf UI (User Interface Design)<\/b><\/td>\n<td style=\"text-align: left;\"><b>Thi\u1ebft k\u1ebf \u0111\u1ed3 ho\u1ea1 (Graphic Design)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>M\u1ed1i quan t\u00e2m<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n (interface)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; T\u01b0\u01a1ng t\u00e1c t\u1ed5ng quan c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; T\u01b0\u01a1ng t\u00e1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng t\u1ea1i m\u1ed9t th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; T\u00ednh th\u1ea9m m\u1ef9 v\u00e0 giao ti\u1ebfp<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Nguy\u00ean l\u00fd thi\u1ebft k\u1ebf<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">T\u1eadp trung v\u00e0o ng\u01b0\u1eddi d\u00f9ng<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">T\u1eadp trung v\u00e0o ng\u01b0\u1eddi d\u00f9ng<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">T\u1eadp trung v\u00e0o h\u00ecnh \u1ea3nh<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">T\u1eadp trung v\u00e0o h\u00ecnh \u1ea3nh<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Vai tr\u00f2<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">\u0110a nhi\u1ec7m<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Chuy\u00ean bi\u1ec7t<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">\u0110a nhi\u1ec7m<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Chuy\u00ean bi\u1ec7t<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Chuy\u00ean m\u00f4n<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">X\u00e1c \u0111\u1ecbnh nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t cho s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd, th\u00f4ng qua nghi\u00ean c\u1ee9u, th\u1eed nghi\u1ec7m, d\u1eef li\u1ec7u,&#8230;<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Ph\u00e2n t\u00edch v\u00e0 \u0111\u1ecbnh h\u00ecnh c\u00e1ch ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m, sao cho ng\u01b0\u1eddi d\u00f9ng d\u1ec5 ti\u1ebfp c\u1eadn s\u1ea3n ph\u1ea9m.<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Bi\u1ebfn \u00fd t\u01b0\u1edfng c\u1ee7a UX Designer th\u00e0nh giao di\u1ec7n t\u01b0\u01a1ng t\u00e1c m\u01b0\u1ee3t m\u00e0 v\u00e0 tr\u1ef1c quan.<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">Qu\u1ea3n l\u00fd h\u00ecnh \u1ea3nh truy\u1ec1n th\u00f4ng v\u00e0 x\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh \u1edf t\u1ea5t c\u1ea3 c\u00e1c \u201c\u0111i\u1ec3m ch\u1ea1m\u201d v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Th\u00e0nh ph\u1ea9m<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Ch\u00e2n dung ng\u01b0\u1eddi d\u00f9ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u00e2u chuy\u1ec7n c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u00e1o c\u00e1o t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Wireframe<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; M\u00f4-\u0111un t\u01b0\u01a1ng t\u00e1c<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; Prototypes\u00a0<\/span><span style=\"font-weight: 400;\">&#8211; H\u01b0\u1edbng d\u1eabn thi\u1ebft k\u1ebf chuy\u1ec3n \u0111\u1ed9ng<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; Logic v\u00e0 c\u1ea5u tr\u00fac c\u1ee7a t\u01b0\u01a1ng t\u00e1c ng\u01b0\u1eddi d\u00f9ng<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Thi\u1ebft k\u1ebf tr\u1ef1c quan c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 t\u01b0\u01a1ng t\u00e1c (bi\u1ec3u m\u1eabu, n\u00fat, danh s\u00e1ch th\u1ea3 xu\u1ed1ng, \u1ea3nh \u0111\u1ed9ng, v.v.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Mock-up<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; \u0110\u1ed3 h\u1ecda<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ed1 c\u1ee5c<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">C\u00e1c y\u1ebfu t\u1ed1 th\u1ecb gi\u00e1c (b\u1ea3ng m\u00e0u, ph\u00f4ng ch\u1eef, ki\u1ec3u ch\u1eef, h\u00ecnh \u1ea3nh, bi\u1ec3u t\u01b0\u1ee3ng, h\u00ecnh d\u1ea1ng, kho\u1ea3ng tr\u1eafng, k\u1ebft c\u1ea5u, v.v.)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>M\u1ee5c ti\u00eau<\/strong><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c t\u1ed1t v\u00e0 ho\u1ea1t \u0111\u1ed9ng tr\u01a1n tru.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; S\u1ea3n ph\u1ea9m d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; H\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ea1o h\u1ee9ng th\u00fa cho ng\u01b0\u1eddi d\u00f9ng.\u00a0<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Ng\u01b0\u1eddi d\u00f9ng c\u00f3 \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m m\u00e0 h\u1ecd mong mu\u1ed1n t\u1ea1i m\u1ecdi \u201c\u0111i\u1ec3m ch\u1ea1m\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u00e1c t\u01b0\u01a1ng t\u00e1c th\u00fa v\u1ecb v\u00e0 c\u00f3 \u00fd ngh\u0129a.<\/span><\/td>\n<td style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n, t\u00ednh n\u0103ng d\u1ec5 truy c\u1eadp, d\u1ec5 hi\u1ec3u v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng tr\u00ean nhi\u1ec1u thi\u1ebft b\u1ecb kh\u00e1c nhau.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ed1 c\u1ee5c d\u1ec5 \u0111i\u1ec1u h\u01b0\u1edbng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Giao di\u1ec7n c\u00f3 t\u00ednh th\u1ea9m m\u1ef9<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/td>\n<td>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; S\u1ea3n ph\u1ea9m h\u1ea5p d\u1eabn \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng m\u1ee5c ti\u00eau.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">&#8211; H\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u t\u00edch c\u1ef1c v\u00e0 \u0111\u1ed3ng nh\u1ea5t v\u1edbi th\u00f4ng tin ch\u00ednh x\u00e1c.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<blockquote><p><i>Xem th\u00eam: <\/i><a href=\"https:\/\/itviec.com\/blog\/uiux-developer?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><i>UI UX l\u00e0 g\u00ec? T\u1ea1i sao m\u1ecdi Developer c\u1ea7n h\u1ecdc UI UX?<\/i><\/a><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Lam_the_nao_de_tro_thanh_mot_UX_Designer_thanh_cong\"><\/span><b>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t UX Designer th\u00e0nh c\u00f4ng?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u00e1ng tin, \u0111am m\u00ea v\u00e0 \u00fd ch\u00ed h\u1ecdc h\u1ecfi l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 c\u1ea7n c\u00f3 \u0111\u1ec3 th\u00e0nh c\u00f4ng v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t UX Designer. Ngo\u00e0i ra, UX Designer c\u1ea7n:<\/span><b><\/b><\/p>\n<p><b>1. C\u00f3 t\u01b0 duy thi\u1ebft k\u1ebf UX:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Theo Monde, thi\u1ebft k\u1ebf UX thi\u00ean v\u1ec1 t\u01b0 duy h\u01a1n l\u00e0 k\u1ef9 n\u0103ng. M\u1ed9t UX Designer kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i c\u00f3 n\u1ec1n t\u1ea3ng v\u1eefng v\u1ec1 thi\u1ebft k\u1ebf \u0111\u1ed3 h\u1ecda, m\u00e0 quan tr\u1ecdng h\u01a1n l\u00e0 c\u1ea7n c\u00f3 t\u01b0 duy thi\u1ebft k\u1ebf.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Monde g\u1ee3i \u00fd m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 r\u00e8n luy\u1ec7n t\u01b0 duy thi\u1ebft k\u1ebf:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; T\u00ecm hi\u1ec3u t\u1eeb nh\u1eefng ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Th\u1ef1c h\u00e0nh v\u1ebd: V\u1ebd tay gi\u00fap designer kh\u1edfi t\u1ea1o v\u00e0 h\u00ecnh dung c\u00e1c \u00fd t\u01b0\u1edfng t\u1ed1t h\u01a1n.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26993\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image7.jpg\" alt=\"ux-designer-drawings-2\" width=\"640\" height=\"353\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image7.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image7-300x166.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image7-200x110.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image7-100x55.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26987\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image3.jpg\" alt=\"ux-designer-drawings\" width=\"640\" height=\"289\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image3.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image3-300x136.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image3-200x90.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image3-100x45.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><i><span style=\"font-weight: 400;\">Nh\u1eefng b\u1ea3n v\u1ebd tay c\u1ee7a Monde<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Th\u1ef1c h\u00e0nh \u0111\u1ecdc: \u0110\u1ecdc s\u00e1ch, t\u00e0i li\u1ec7u gi\u00fap b\u1ed5 sung th\u00f4ng tin chuy\u00ean s\u00e2u v\u1ec1 c\u00e1c xu h\u01b0\u1edbng thi\u1ebft k\u1ebf m\u1edbi nh\u1ea5t, c\u00e1c ph\u01b0\u01a1ng ph\u00e1p thi\u1ebft k\u1ebf hay nh\u1ea5t.<\/span><\/p>\n<blockquote><p><b>4 cu\u1ed1n s\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p UX Designer:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.amazon.com\/About-Face-Essentials-Interaction-Design\/dp\/1118766571\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">About Face: The Essentials of Interaction Design<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.amazon.com\/Dont-Make-Me-Think-Usability\/dp\/0321344758\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Don&#8217;t Make Me Think: A Common Sense Approach to Web Usability<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.amazon.com\/Design-Everyday-Things-Revised-Expanded\/dp\/0465050654\/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;qid=1678357138&amp;sr=1-1\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The design of everyday things<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.amazon.com\/Things-Designer-People-Voices-Matter\/dp\/0136746918\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">100 Things Every Designer Needs to Know About People<\/span><\/a><\/li>\n<\/ul>\n<\/blockquote>\n<p><b>2. C\u00f3 t\u01b0 duy s\u1ea3n ph\u1ea9m:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh t\u01b0 duy thi\u1ebft k\u1ebf, <\/span><a href=\"https:\/\/itviec.com\/blog\/product-mindset-la-gi?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">t\u01b0 duy s\u1ea3n ph\u1ea9m<\/span><\/a><span style=\"font-weight: 400;\"> c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n c\u00f3 \u0111\u1ec3 tr\u1edf th\u00e0nh UX Designer th\u00e0nh c\u00f4ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u01b0 duy s\u1ea3n ph\u1ea9m gi\u00fap UX Designer lu\u00f4n ngh\u0129 \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 h\u01b0\u1edbng t\u1edbi c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 r\u00e8n luy\u1ec7n t\u01b0 duy s\u1ea3n ph\u1ea9m, UX Designer c\u1ea7n l\u00e0m vi\u1ec7c th\u01b0\u1eddng xuy\u00ean v\u1edbi <\/span><a href=\"https:\/\/itviec.com\/blog\/product-manager-la-gi?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Product Manager<\/span><\/a><span style=\"font-weight: 400;\"> v\u00e0 developer \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m tr\u01a1n tru nh\u1ea5t cho ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">Tham kh\u1ea3o: <\/span><\/i><a href=\"https:\/\/itviec.com\/viec-lam-it\/product-manager?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Vi\u1ec7c l\u00e0m Product Manager<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> tr\u00ean ITviec<\/span><\/i><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26994\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image8.jpg\" alt=\"ux-designer-teamwork\" width=\"640\" height=\"372\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image8.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image8-300x175.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image8-200x116.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2023\/05\/image8-100x58.jpg 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Monde t\u00f3m t\u1eaft l\u1ea1i 4 b\u00ed k\u00edp \u0111\u1ec3 m\u1ed9t UX Designer ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n, bao g\u1ed3m:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ee3p t\u00e1c v\u00e0 giao ti\u1ebfp v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 t\u00ecm v\u1ea5n \u0111\u1ec1 v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p kh\u1ea3 thi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1eadp trung v\u00e0o vi\u1ec7c thi\u1ebft k\u1ebf m\u1ed9t s\u1ea3n ph\u1ea9m t\u00e1c \u0111\u1ed9ng v\u00e0 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lu\u00f4n ch\u00ednh x\u00e1c v\u00e0 trung th\u1ef1c nh\u1ea5t c\u00f3 th\u1ec3 trong c\u00f4ng vi\u1ec7c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lu\u00f4n th\u1eed v\u00e0 h\u1ecdc m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 m\u1edbi m\u1ed7i b\u01b0\u1edbc b\u1ea1n l\u00e0m.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"3_khoa_hoc_UX_Design_tot_nhat_cho_nguoi_moi_bat_dau\"><\/span><b>3 kho\u00e1 h\u1ecdc UX Design t\u1ed1t nh\u1ea5t cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><a href=\"https:\/\/academy.wizeline.com\/course\/ux-certification\/\" target=\"_blank\" rel=\"noopener\">UX Certificate by Wizeline<\/a><\/li>\n<li><a href=\"https:\/\/www.nngroup.com\/ux-certification\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Certificate program by Nielsen Norman Group<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.coursera.org\/specializations\/interaction-design\" target=\"_blank\" rel=\"noopener\">Information Design specialization program<\/a> by University of California San Diego<\/li>\n<\/ul>\n<blockquote><p><i><span style=\"font-weight: 400;\">Xem th\u00eam: <\/span><\/i><a href=\"https:\/\/itviec.com\/blog\/ui-ux-design-tim-viec?utm_source=blog_09052023&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">5 t\u1ed1 ch\u1ea5t<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> UX Designer c\u1ea7n c\u00f3 khi t\u00ecm vi\u1ec7c<\/span><\/i><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span><b>K\u1ebft lu\u1eadn<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Vai tr\u00f2 c\u1ee7a UX Designer kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c t\u1ea1o ra c\u00e1c thi\u1ebft k\u1ebf \u0111\u1eb9p m\u1eaft, h\u1ecd c\u00f2n ph\u1ea3i xu\u1ea5t s\u1eafc trong vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m m\u00e0 ng\u01b0\u1eddi d\u00f9ng s\u1ebd y\u00eau th\u00edch. Ngo\u00e0i ra, s\u1ef1 cam k\u1ebft v\u00e0 c\u1ed1ng hi\u1ebfn s\u1ebd gi\u00fap UX Designer ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cThi\u1ebft k\u1ebf kh\u00f4ng ch\u1ec9 t\u1ea1o ra h\u00ecnh h\u00e0i v\u00e0 c\u1ea3m gi\u00e1c, thi\u1ebft k\u1ebf c\u00f2n t\u1ea1o ra quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng&#8221; (Steve Jobs). C\u00e2u n\u00f3i n\u00e0y c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a UX Designer. \u0110\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n, c\u00f9ng \u0111\u1ecdc b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y v\u00e0 kh\u00e1m ph\u00e1 th\u1ebf gi\u1edbi c\u1ee7a [&hellip;]<\/p>\n","protected":false},"author":114,"featured_media":27841,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"categories":[94],"tags":[],"class_list":["post-27714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-su-nghiep-it"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>UX Designer l\u00e0 g\u00ec? B\u00ed quy\u1ebft UX Designer th\u00e0nh c\u00f4ng - ITviec Blog<\/title>\n<meta name=\"description\" content=\"UX Designer kh\u00f4ng ch\u1ec9 thi\u1ebft k\u1ebf h\u00ecnh h\u00e0i m\u00e0 c\u00f2n v\u1ebd quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng. T\u00ecm hi\u1ec3u c\u1ee5 th\u1ec3 UX Designer l\u00e0m g\u00ec v\u00e0 b\u00ed k\u00edp th\u00e0nh c\u00f4ng t\u1eeb chuy\u00ean gia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itviec.com\/blog\/ux-designer\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UX Designer l\u00e0 l\u00e0m g\u00ec? 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