{"id":23856,"date":"2022-08-02T17:06:32","date_gmt":"2022-08-02T10:06:32","guid":{"rendered":"https:\/\/itviec.com\/blog\/?p=23856"},"modified":"2024-01-30T11:40:39","modified_gmt":"2024-01-30T04:40:39","slug":"rpa-la-gi","status":"publish","type":"post","link":"https:\/\/itviec.com\/blog\/rpa-la-gi\/","title":{"rendered":"RPA l\u00e0 g\u00ec? \u1ee8ng d\u1ee5ng v\u00e0 tri\u1ec3n khai RPA trong quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/#RPA_la_gi\" >RPA l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/#Ung_dung_cua_RPA_la_gi\" >\u1ee8ng d\u1ee5ng c\u1ee7a RPA l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/#Phat_trien_RPA_nhu_the_nao\" >Ph\u00e1t tri\u1ec3n RPA nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/#Tai_lieu_RPA_la_gi_tham_khao\" >T\u00e0i li\u1ec7u RPA l\u00e0 g\u00ec tham kh\u1ea3o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/#Thong_tin_chuyen_gia\" >Th\u00f4ng tin chuy\u00ean gia<\/a><\/li><\/ul><\/nav><\/div>\n<p><b><i>RPA l\u00e0 g\u00ec? RPA l\u00e0 m\u1ed9t trong nhi\u1ec1u n\u1ed7 l\u1ef1c c\u00f4ng ngh\u1ec7 nh\u1eb1m gi\u1ea3i ph\u00f3ng \u0111\u1ea7u \u00f3c c\u1ee7a con ng\u01b0\u1eddi kh\u1ecfi nh\u1eefng c\u00f4ng vi\u1ec7c mang t\u00ednh ch\u1ea5t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i nh\u00e0m ch\u00e1n. Tuy nhi\u00ean, kh\u00e1c v\u1edbi AI hay Machine Learning, RPA d\u1ec5 ph\u00e1t tri\u1ec3n v\u00e0 d\u1ec5 \u1ee9ng d\u1ee5ng h\u01a1n trong cu\u1ed9c s\u1ed1ng.<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 hi\u1ec3u th\u00eam v\u1ec1 RPA c\u0169ng nh\u01b0 khi n\u00e0o n\u00ean v\u00e0 kh\u00f4ng n\u00ean ph\u00e1t tri\u1ec3n RPA, h\u00e3y c\u00f9ng \u0111\u1ecdc b\u00e0i ph\u1ecfng v\u1ea5n gi\u1eefa ITviec v\u1edbi anh <\/span><b>Nguy\u1ec5n T\u1ea5n Ph\u00e1t <\/b><span style=\"font-weight: 400;\">&#8211; <\/span><b>RPA Technical Lead<\/b><span style=\"font-weight: 400;\"> v\u00e0 <\/span><b>Nguy\u1ec5n Tr\u1ecdng Duy<\/b><span style=\"font-weight: 400;\"> &#8211; <\/span><b>RPA Team Leader<\/b><span style=\"font-weight: 400;\"> t\u1ea1i <a href=\"https:\/\/itviec.com\/companies\/cmc-global?utm_source=blog_02082022&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><strong>CMC Global<\/strong><\/a> &#8211; m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb tri\u1ec3n khai d\u1ecbch v\u1ee5 IT h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1ec1 d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 RPA.<\/span><\/p>\n<blockquote><p><a href=\"https:\/\/itviec.com\/companies\/cmc-global?utm_source=blog_02082022&amp;utm_medium=anchor_text&amp;utm_campaign=daily\" target=\"_blank\" rel=\"noopener\"><em>Tham kh\u1ea3o vi\u1ec7c l\u00e0m IT t\u1ea1i CMC Global tr\u00ean ITviec<\/em><\/a><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23860 size-full\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat.jpg\" alt=\"rpa-la-gi-01\" width=\"800\" height=\"600\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat-300x225.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat-200x150.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat-768x576.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat-100x75.jpg 100w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-tan-phat-600x450.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Th\u00f4ng tin v\u1ec1 anh Nguy\u1ec5n T\u1ea5n Ph\u00e1t &#8211; RPA Technical Leader t\u1ea1i CMC Global.<\/span><\/i><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23861 size-full\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy.jpg\" alt=\"rpa-la-gi-02\" width=\"800\" height=\"600\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy-300x225.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy-200x150.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy-768x576.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy-100x75.jpg 100w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-profile-nguyen-trong-duy-600x450.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Th\u00f4ng tin v\u1ec1 anh Nguy\u1ec5n Tr\u1ecdng Duy &#8211; RPA Team Leader t\u1ea1i CMC Global.<\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"RPA_la_gi\"><\/span><b>RPA l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b style=\"font-size: 16px;\">1. RPA l\u00e0 g\u00ec?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RPA l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb <\/span><b>R<\/b><span style=\"font-weight: 400;\">obotic <\/span><b>P<\/b><span style=\"font-weight: 400;\">rocess <\/span><b>A<\/b><span style=\"font-weight: 400;\">utomation, t\u1ea1m d\u1ecbch l\u00e0 T\u1ef1 \u0111\u1ed9ng h\u00f3a Quy tr\u00ecnh b\u1eb1ng Robot. RPA l\u00e0 c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 thay th\u1ebf con ng\u01b0\u1eddi l\u00e0m nh\u1eefng vi\u1ec7c <\/span><b>l\u1eb7p \u0111i l\u1eb7p l\u1ea1i c\u00f3 quy tr\u00ecnh r\u00f5 r\u00e0ng<\/b><span style=\"font-weight: 400;\"> m\u00e0 kh\u00f4ng \u0111\u00f2i h\u1ecfi nhi\u1ec1u ch\u1ea5t x\u00e1m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1eady th\u00ec nh\u1eefng quy tr\u00ecnh n\u00e0o n\u00ean \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a b\u1eb1ng Robot? Khi quy tr\u00ecnh l\u00e0 nh\u1eefng c\u00f4ng vi\u1ec7c do con ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n \u0111\u1ec1u \u0111\u1eb7n h\u1eb1ng ng\u00e0y nh\u01b0 \u201cm\u1ed9t c\u00e1i m\u00e1y&#8221;, t\u1ed1n th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c. RPA ph\u00e1t tri\u1ec3n \u0111\u1ec3 m\u00f4 ph\u1ecfng ho\u1ea1t \u0111\u1ed9ng b\u1eb1ng tay c\u1ee7a nh\u1eefng nh\u00e2n vi\u00ean \u1ea5y. Ch\u1ec9 b\u1eb1ng m\u1ed9t c\u00fa click, robot c\u00f3 th\u1ec3 thay th\u1ebf h\u00e0ng ch\u1ee5c, h\u00e0ng tr\u0103m ng\u01b0\u1eddi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 nh\u01b0 \u1edf ng\u00e2n h\u00e0ng, m\u1ed7i ng\u00e0y \u0111\u1ec1u ph\u1ea3i c\u00f3 20 nh\u00e2n vi\u00ean l\u00ean Excel, t\u1ea3i d\u1eef li\u1ec7u v\u1ec1, t\u00ednh to\u00e1n tr\u00ean m\u00e1y sau \u0111\u00f3 t\u1ea3i l\u00ean l\u1ea1i. Th\u00ec v\u1edbi RPA, ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 d\u00f9ng robot \u0111\u1ec3 l\u00e0m nghi\u1ec7p v\u1ee5 \u0111\u00f3 thay cho thao t\u00e1c c\u1ee7a con ng\u01b0\u1eddi. Robot theo l\u1eadp tr\u00ecnh \u0111\u1ebfn th\u1eddi gian c\u1ed1 \u0111\u1ecbnh s\u1ebd ti\u1ebfn h\u00e0nh c\u00f4ng vi\u1ec7c tr\u00ean. Khi ho\u00e0n th\u00e0nh xong, robot s\u1ebd g\u1eedi email th\u00f4ng b\u00e1o k\u00e8m output (s\u1ea3n ph\u1ea9m, k\u1ebft qu\u1ea3).<\/span><\/p>\n<blockquote><p><em>Tham kh\u1ea3o th\u00eam: <a href=\"https:\/\/itviec.com\/blog\/rpa-developer-la-gi\/\" target=\"_blank\" rel=\"noopener\"><strong>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tr\u1edf th\u00e0nh RPA Developer?<\/strong><\/a><\/em><\/p><\/blockquote>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23858 size-full\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1.jpg\" alt=\"rpa-la-gi-03\" width=\"800\" height=\"600\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1-300x225.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1-200x150.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1-768x576.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1-100x75.jpg 100w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-1-600x450.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><i>C\u00e1c lo\u1ea1i Robot trong RPA.<\/i><\/p>\n<p><span style=\"font-weight: 400;\">RPA c\u00f3 3 lo\u1ea1i:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Attended Robot:<\/strong> Robot c\u1ea7n s\u1ef1 gi\u00e1m s\u00e1t c\u1ee7a con ng\u01b0\u1eddi trong l\u00fac l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh \u0111\u1ea5y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Unattended Robot<\/strong>: Robot c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng c\u1ea7n con ng\u01b0\u1eddi gi\u00e1m s\u00e1t, c\u00f3 th\u1ec3 t\u1ef1 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. Con ng\u01b0\u1eddi ch\u1ec9 c\u1ea7n thi\u1ebft l\u1eadp th\u1eddi gian c\u1ed1 \u0111\u1ecbnh, t\u1edbi gi\u1edd l\u00e0 ch\u1ea1y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Hybrid Robot:<\/strong> K\u1ebft h\u1ee3p c\u1ee7a 2 lo\u1ea1i tr\u00ean, nh\u01b0ng Hybrid RPA \u00edt \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng. M\u1eb7c d\u00f9 c\u00f3 v\u1ebb nh\u01b0 Hybrid Automation s\u1edf h\u1eefu \u01b0u \u0111i\u1ec3m c\u1ee7a c\u1ea3 2 lo\u1ea1i t\u1ef1 \u0111\u1ed9ng tr\u00ean nh\u01b0ng trong th\u1ef1c t\u1ebf, vi\u1ec7c t\u00edch h\u1ee3p Hybrid Automation v\u00e0o quy tr\u00ecnh doanh nghi\u1ec7p l\u1ea1i v\u00f4 c\u00f9ng ph\u1ee9c t\u1ea1p v\u00ec \u0111\u00f2i h\u1ecfi \u0111\u00fang c\u00f4ng c\u1ee5, \u0111\u00fang nh\u00e2n s\u1ef1 v\u1eadn h\u00e0nh.<\/span><\/li>\n<\/ul>\n<h3><b>2. So s\u00e1nh RPA v\u00e0 Automation truy\u1ec1n th\u1ed1ng<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RPA v\u00e0 T\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng (Automation truy\u1ec1n th\u1ed1ng) b\u1ea3n ch\u1ea5t \u0111\u1ec1u l\u00e0 s\u1ef1 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u1ee7a b\u1ea5t k\u1ef3 lo\u1ea1i c\u00f4ng vi\u1ec7c l\u1eb7p \u0111i l\u1eb7p l\u1ea1i n\u00e0o. Tuy nhi\u00ean, n\u1ebfu RPA th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u1edf m\u1eb7t Front-end v\u00ec bot RPA s\u1ebd \u0111\u00f3ng vai nh\u01b0 m\u1ed9t ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp tr\u00ean giao di\u1ec7n, th\u00ec t\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng \u0111\u00f2i h\u1ecfi s\u1ef1 t\u00edch h\u1ee3p \u1edf c\u1ea5p \u0111\u1ed9 c\u01a1 s\u1edf d\u1eef li\u1ec7u ho\u1eb7c c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng (Back-end) v\u00e0 c\u00f3 th\u1ec3 m\u1ea5t h\u00e0ng th\u00e1ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">H\u1ea1n ch\u1ebf c\u1ee7a t\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ed1n th\u1eddi gian t\u00ecm hi\u1ec3u Back-end v\u00e0 database c\u1ee7a trang web.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ch\u1ec9 t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c m\u1ed9t website \u0111\u00f3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Y\u00eau c\u1ea7u nhi\u1ec1u code, th\u1eddi gian code l\u00e2u h\u01a1n RPA.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Anh Ph\u00e1t chia s\u1ebb r\u00f5 h\u01a1n v\u1ec1 s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a hai h\u00ecnh th\u1ee9c t\u1ef1 \u0111\u1ed9ng h\u00f3a n\u00e0y:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<td><b>RPA<\/b><\/td>\n<td><b>T\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>M\u1ee9c \u0111\u1ed9 ph\u1ee5 thu\u1ed9c v\u00e0o Back-end<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o database hay Back-end.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ph\u1ee5 thu\u1ed9c v\u00e0o database hay Back-end.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>M\u1ee9c \u0111\u1ed9 ph\u1ee5 thu\u1ed9c v\u00e0o trang web<\/b><\/td>\n<td><span style=\"font-weight: 400;\">T\u00edch h\u1ee3p \u0111\u01b0\u1ee3c v\u00e0o h\u1ea7u h\u1ebft c\u00e1c trang web, c\u00e1c trang web s\u1eed d\u1ee5ng unstructured data (images, videos, audio, v\u00e0 text v\u00e0 PDF documents). Tuy nhi\u00ean, v\u1eabn c\u1ea7n k\u1ebft h\u1ee3p v\u1edbi AI (hybrid bot).<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ch\u1ec9 t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c v\u1edbi m\u1ed9t trang web c\u00f3 quy\u1ec1n truy c\u1eadp.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Thao t\u00e1c bot<\/b><\/td>\n<td><span style=\"font-weight: 400;\">C\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c nhi\u1ec7m v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, d\u1ef1a tr\u00ean quy t\u1eafc, b\u1eaft ch\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c task.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Kh\u00f4ng bao g\u1ed3m kh\u1ea3 n\u0103ng b\u1eaft ch\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng c\u1ee7a con ng\u01b0\u1eddi, ch\u1ec9 th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c l\u1eadp tr\u00ecnh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>C\u1ea5p \u0111\u1ed9 code y\u00eau c\u1ea7u<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u00cdt code (low-code).<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Nhi\u1ec1u code (heavy code).<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Chi ph\u00ed implement<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Kh\u00e1 t\u1ed1n k\u00e9m \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u (licenses), nh\u01b0ng ti\u1ebft ki\u1ec7m nhi\u1ec1u th\u1eddi gian, ti\u1ec1n b\u1ea1c v\u00e0 effort v\u1ec1 l\u00e2u d\u00e0i.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u00cdt t\u1ed1n k\u00e9m h\u01a1n \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u, tuy nhi\u00ean \u0111\u00f2i h\u1ecfi nhi\u1ec1u th\u1eddi gian, c\u00f4ng s\u1ee9c v\u00e0 l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng h\u01a1n.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>B\u1ea3o tr\u00ec (Maintenance)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">V\u1edbi RPA, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng c\u1eadp nh\u1eadt c\u00e1c process do t\u00ednh \u0111\u01a1n gi\u1ea3n c\u1ee7a n\u00f3.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Bu\u1ed9c ng\u01b0\u1eddi d\u00f9ng thay \u0111\u1ed5i code. Do \u0111\u00f3, b\u1ea3o tr\u00ec v\u00e0 c\u1eadp nh\u1eadt c\u00f4ng ngh\u1ec7 n\u00e0y c\u00f3 th\u1ec3 kh\u00f3 kh\u0103n h\u01a1n.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Th\u00edch h\u1ee3p v\u1edbi nh\u1eefng m\u00f4 h\u00ecnh\/ trang web n\u00e0o<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Th\u00edch h\u1ee3p v\u1edbi nh\u1eefng giao di\u1ec7n (Front-end) kh\u00f4ng thay \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean. Bot s\u1ebd l\u00e0m vi\u1ec7c \u1edf level UI v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ec7 th\u1ed1ng nh\u01b0 m\u1ed9t ng\u01b0\u1eddi d\u00f9ng.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Th\u00edch h\u1ee3p v\u1edbi nh\u1eefng giao di\u1ec7n hay thay \u0111\u1ed5i, ph\u1ee9c t\u1ea1p v\u00ec t\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng t\u00e1c \u0111\u1ed9ng t\u1edbi t\u1ea7ng s\u00e2u h\u01a1n (Back-end) c\u1ee7a h\u1ec7 th\u1ed1ng v\u00e0 tr\u1edf th\u00e0nh native automation.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Gi\u1ea5y ph\u00e9p s\u1eed d\u1ee5ng<\/b><\/td>\n<td><span style=\"font-weight: 400;\">C\u1ea7n mua gi\u1ea5y ph\u00e9p m\u1ed7i th\u00e1ng, ho\u1eb7c theo n\u0103m.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Kh\u00f4ng c\u1ea7n thi\u1ebft.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>3. So s\u00e1nh RPA v\u00e0 AI, Machine Learning<\/b><\/h3>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<td><b>RPA<\/b><\/td>\n<td><b>AI v\u00e0 Machine Learning<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>\u0110\u1ecbnh ngh\u0129a<\/b><\/td>\n<td><span style=\"font-weight: 400;\">RPA l\u00e0 m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh robot c\u00f3 th\u1ec3 b\u1eaft ch\u01b0\u1edbc c\u00e1c <\/span><b>h\u00e0nh \u0111\u1ed9ng<\/b><span style=\"font-weight: 400;\"> c\u1ee7a con ng\u01b0\u1eddi.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI l\u00e0 s\u1ef1 m\u00f4 ph\u1ecfng tr\u00ed th\u00f4ng minh c\u1ee7a con ng\u01b0\u1eddi trong m\u00e1y m\u00f3c \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh \u0111\u1ec3 <\/span><b>suy ngh\u0129 <\/b><span style=\"font-weight: 400;\">nh\u01b0 con ng\u01b0\u1eddi v\u00e0 b\u1eaft ch\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Ho\u1ea1t \u0111\u1ed9ng<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Robot RPA t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 theo c\u00e1c quy t\u1eafc \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean &#8216;t\u01b0 duy&#8217; v\u00e0 &#8216;h\u1ecdc h\u1ecfi&#8217;.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>H\u01b0\u1edbng thi\u1ebft k\u1ebf ph\u00e1t tri\u1ec3n<\/b><\/td>\n<td><span style=\"font-weight: 400;\">D\u1ef1a tr\u00ean quy tr\u00ecnh (Process-driven).<\/span><\/td>\n<td><span style=\"font-weight: 400;\">D\u1ef1a tr\u00ean d\u1eef li\u1ec7u (Data-driven).<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>D\u1eef li\u1ec7u<\/b><\/td>\n<td><span style=\"font-weight: 400;\">D\u1eef li\u1ec7u c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c c\u1ea5u tr\u00fac (structured data).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do RPA \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean quy tr\u00ecnh n\u00ean team ph\u00e1t tri\u1ec3n c\u1ea7n ph\u1ea3i d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc \u0111\u01b0\u1ee3c input v\u00e0 output. \u0110\u00f4i khi ch\u1ec9 c\u1ea7n data kh\u00e1c \u0111i l\u00e0 bot l\u1ed7i.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ng\u01b0\u1ee3c l\u1ea1i, AI v\u00e0 Machine Learning s\u1eed d\u1ee5ng free time data, kh\u00f4ng d\u1ef1a tr\u00ean m\u1ed9t quy tr\u00ecnh n\u00e0o h\u1ebft. AI v\u00e0 Machine Learning c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n b\u01b0\u1edbc ti\u1ebfp theo c\u1ee7a quy tr\u00ecnh v\u00e0 t\u1ef1 \u0111\u01b0a quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean input c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Bot<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Bot RPA ch\u1ec9 x\u1eed l\u00fd \u0111\u01b0\u1ee3c nh\u1eefng h\u00e0nh \u0111\u1ed9ng, quy tr\u00ecnh l\u1eb7p \u0111i l\u1eb7p l\u1ea1i.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Bot AI th\u00f4ng minh, t\u1ef1 h\u1ecdc \u0111\u01b0\u1ee3c, t\u1ef1 ph\u00e1t hi\u1ec7n gian l\u1eadn v\u00e0 l\u1ed7i.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>T\u00edch h\u1ee3p<\/b><\/td>\n<td><span style=\"font-weight: 400;\">RPA t\u00edch h\u1ee3p Machine Learning v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u01b0\u1ee3c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">VD: Khi x\u1eed l\u00fd m\u1ed9t t\u1ea5m s\u00e9c ng\u00e2n h\u00e0ng, n\u1ebfu ch\u1eef vi\u1ebft kh\u00f3 nh\u00ecn, RPA s\u1eed d\u1ee5ng t\u00ednh n\u0103ng OCR (Optical character recognition &#8211; Nh\u1eadn d\u1ea1ng k\u00fd t\u1ef1 quang h\u1ecdc) s\u1ebd d\u1ec5 b\u1ecb l\u1ed7i font, thu th\u1eadp sai d\u1eef li\u1ec7u.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong khi \u0111\u00f3, n\u1ebfu s\u1eed d\u1ee5ng AI cho c\u00f4ng vi\u1ec7c nh\u1eadn d\u1ea1ng ch\u1eef vi\u1ebft th\u00ec \u0111\u1ed9 ch\u00ednh x\u00e1c cao h\u01a1n, x\u1eed l\u00fd d\u1eef li\u1ec7u t\u1ed1t h\u01a1n. C\u00e1c b\u01b0\u1edbc sau \u0111\u00f3 th\u00ec s\u1ebd do RPA x\u1eed l\u00fd.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI v\u00e0 Machine Learning c\u00f3 th\u1ec3 kh\u00f4ng c\u1ea7n t\u00edch h\u1ee3p RPA v\u00e0o.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>T\u01b0\u01a1ng t\u00e1c v\u1edbi con ng\u01b0\u1eddi<\/b><\/td>\n<td><span style=\"font-weight: 400;\">RPA c\u00f3 quy tr\u00ecnh s\u1eb5n, nh\u01b0ng v\u1eabn c\u1ea7n gi\u00e1m s\u00e1t c\u1ee7a con ng\u01b0\u1eddi do ch\u01b0a t\u1ef1 \u0111\u01b0a ra \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI v\u00e0 Machine Learning c\u1ea7n data v\u00e0 thu\u1eadt to\u00e1n \u0111\u1ec3 hi\u1ec3u t\u00ednh n\u0103ng, hi\u1ec3u c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c n\u00ean kh\u00f4ng c\u1ea7n con ng\u01b0\u1eddi gi\u00e1m s\u00e1t.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Th\u1eddi gian ph\u00e1t tri\u1ec3n<\/b><\/td>\n<td><span style=\"font-weight: 400;\">RPA th\u01b0\u1eddng \u0111\u01b0\u1ee3c d\u00f9ng thay th\u1ebf nh\u1eefng thao t\u00e1c \/ t\u00e1c v\u1ee5 \u0111\u01a1n gi\u1ea3n n\u00ean th\u1eddi gian ph\u00e1t tri\u1ec3n <\/span><b>nhanh th\u00ec 1-2 th\u00e1ng, cao c\u1ea5p h\u01a1n th\u00ec 3-4 th\u00e1ng<\/b><span style=\"font-weight: 400;\">.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ph\u00e1t tri\u1ec3n AI v\u00e0 Machine Learning y\u00eau c\u1ea7u \u0111\u1ed9 kh\u00f3 ph\u1ee9c t\u1ea1p n\u00ean th\u1eddi gian ph\u00e1t tri\u1ec3n c\u00f3 th\u1ec3 k\u00e9o d\u00e0i t\u1eeb <\/span><b>4-5 n\u0103m ho\u1eb7c h\u01a1n<\/b><span style=\"font-weight: 400;\">.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<blockquote><p><em>Tham kh\u1ea3o th\u00eam:<\/em><\/p>\n<ul>\n<li><a href=\"https:\/\/itviec.com\/blog\/ai-la-gi\/\" target=\"_blank\" rel=\"noopener\"><em><strong>Gi\u1ea3i m\u00e3 AI l\u00e0 g\u00ec v\u00e0 m\u1ee9c thu nh\u1eadp h\u1ea5p d\u1eabn c\u1ee7a AI Engineer<\/strong><\/em><\/a><\/li>\n<li><a href=\"https:\/\/itviec.com\/blog\/machine-learning-la-gi\/\" target=\"_blank\" rel=\"noopener\"><em><strong>Machine Learning l\u00e0 g\u00ec v\u00e0 C\u00e1ch gi\u1ea3i th\u00edch \u0111\u00fang m\u00e0 d\u1ec5 hi\u1ec3u nh\u1ea5t<\/strong><\/em><\/a><\/li>\n<\/ul>\n<\/blockquote>\n<h3><b>4. \u01afu \u0111i\u1ec3m c\u1ee7a RPA l\u00e0 g\u00ec<br \/>\n<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Ph\u00e2n b\u1ed5 v\u00e0 s\u1eed d\u1ee5ng nh\u00e2n l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n:<\/strong> RPA c\u00f3 th\u1ec3 thay th\u1ebf nhi\u1ec1u nh\u00e2n vi\u00ean l\u00e0m c\u00f9ng m\u1ed9t t\u00e1c v\u1ee5, gi\u00fap nh\u00e2n vi\u00ean lo\u1ea1i b\u1ecf nh\u1eefng c\u00f4ng vi\u1ec7c \u00edt gi\u00e1 tr\u1ecb nh\u01b0ng t\u1ed1n th\u1eddi gian, t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o nh\u1eefng nghi\u1ec7p v\u1ee5 thi\u1ebft y\u1ebfu, mang l\u1ea1i gi\u00e1 tr\u1ecb cao h\u01a1n cho doanh nghi\u1ec7p.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>\u0110\u1ed9 ch\u00ednh x\u00e1c cao h\u01a1n:<\/strong> Ng\u01b0\u1eddi th\u00ec c\u00f2n c\u00f3 sai s\u00f3t nh\u01b0ng bot th\u00ec kh\u00f4ng. Bot c\u00f3 th\u1ec3 ch\u1ea1y li\u00ean t\u1ee5c, c\u1ea3 ng\u00e0y l\u1eabn \u0111\u00eam, \u0111\u1ea3m b\u1ea3o theo y\u00eau c\u1ea7u v\u00e0 kh\u00f4ng sai s\u00f3t.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Ti\u1ebft ki\u1ec7m chi ph\u00ed<\/strong> do ti\u1ebft ki\u1ec7m nh\u00e2n l\u1ef1c v\u00e0 th\u1eddi gian.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>B\u1ea3o m\u1eadt t\u1ed1t h\u01a1n.<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Hi\u1ec7u su\u1ea5t t\u1ed1t:<\/strong> Kh\u1ea3 n\u0103ng t\u00ednh to\u00e1n nhanh h\u01a1n so v\u1edbi kh\u1ea3 n\u0103ng c\u1ee7a con ng\u01b0\u1eddi, c\u00f3 th\u1ec3 ch\u1ec9 c\u1ea7n 2-3 gi\u00e2y \u0111\u00e3 xong m\u1ed9t nghi\u1ec7p v\u1ee5.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>C\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng quy m\u00f4<\/strong> <strong>c\u1ee7a doanh nghi\u1ec7p<\/strong>, gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u00eam ngu\u1ed3n l\u1ef1c v\u00e0 th\u1eddi gian \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i m\u00f4 h\u00ecnh, t\u0103ng tr\u01b0\u1edfng doanh thu sau khi \u0111\u00e3 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>M\u1ed9t thi\u1ebft k\u1ebf bot c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng l\u1ea1i<\/strong> cho nhi\u1ec1u nghi\u1ec7p v\u1ee5 kh\u00e1c nhau.<\/span><\/li>\n<\/ul>\n<h3><b>5. Khuy\u1ebft \u0111i\u1ec3m c\u1ee7a RPA l\u00e0 g\u00ec<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00e1c v\u1edbi AI hay Machine Learning, m\u00f4 h\u00ecnh bot v\u1eabn c\u00f3 th\u1ec3 x\u1ea3y ra l\u1ed7i. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, v\u1eabn c\u1ea7n c\u00f3 con ng\u01b0\u1eddi ph\u1ea3i x\u1eed l\u00fd nh\u1eefng l\u1ed7i \u1ea5y.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi thi\u1ebft l\u1eadp bot th\u00ec m\u00ecnh c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng ch\u1ed7 m\u00e0 l\u1ed7i c\u00f3 th\u1ec3 d\u1ec5 x\u1ea3y ra:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 bot c\u00f3 th\u1ec3 t\u1ef1 s\u1eeda \u0111\u01b0\u1ee3c n\u1ebfu g\u1eb7p l\u1ed7i<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bot b\u00e1o l\u1ea1i l\u1ed7i khi g\u1eb7p ph\u1ea3i \u0111\u1ec3 user \/ ng\u01b0\u1eddi ph\u00e1t tri\u1ec3n bot bi\u1ebft, ch\u1ec9nh s\u1eeda v\u00e0 cho bot ch\u1ea1y l\u1ea1i<\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: <em>Trong quy tr\u00ecnh ng\u00e2n h\u00e0ng, khi m\u00ecnh \u0111\u01b0a v\u00e0o v\u0103n b\u1ea3n vi\u1ebft b\u1eb1ng tay ho\u1eb7c d\u1eef li\u1ec7u b\u1eb1ng \u00e2m thanh th\u00ec c\u00f4ng ngh\u1ec7 RPA kh\u00f3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 nh\u1eadn di\u1ec7n ch\u1eef vi\u1ebft hay l\u1eddi n\u00f3i m\u00e0 v\u1eabn c\u1ea7n s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi. Nh\u01b0 \u0111\u00e3 gi\u1ea3i th\u00edch, RPA \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf theo quy tr\u00ecnh, n\u00ean ch\u1ec9 c\u1ea7n n\u00e9t ch\u1eef ho\u1eb7c c\u00e2u tr\u1ea3 l\u1eddi b\u1eb1ng gi\u1ecdng n\u00f3i kh\u00e1c m\u1ed9t ch\u00fat so v\u1edbi \u201cm\u1eabu&#8221; th\u00ec bot \u0111\u00e3 kh\u00f4ng th\u1ec3 x\u1eed l\u00fd \u0111\u01b0\u1ee3c.<\/em><\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, c\u00f3 2 h\u01b0\u1edbng gi\u1ea3i quy\u1ebft:<\/span><\/em><\/p>\n<p><em><span style=\"font-weight: 400;\">M\u1ed9t l\u00e0, s\u1eed d\u1ee5ng k\u1ebft h\u1ee3p AI \u0111\u1ec3 nh\u1eadn di\u1ec7n gi\u1ecdng n\u00f3i, nh\u1eadn di\u1ec7n ch\u1eef vi\u1ebft sau khi \u0111\u01b0\u1ee3c truy\u1ec1n t\u1ea3i v\u00e0 x\u1eed l\u00fd. Hai l\u00e0, ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i theo \u0111\u00fang khu\u00f4n m\u1eabu \u0111\u1ec1 ra. V\u00ed d\u1ee5 nh\u01b0 nh\u1eefng cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng ch\u1ec9 cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng tr\u1ea3 l\u1eddi C\u00f3 ho\u1eb7c Kh\u00f4ng, ho\u1eb7c ch\u1ea5m \u0111i\u1ec3m t\u1eeb 1 \u0111\u1ebfn 10.<\/span><\/em><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Ung_dung_cua_RPA_la_gi\"><\/span><b>\u1ee8ng d\u1ee5ng c\u1ee7a RPA l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b style=\"font-size: 16px;\">1. M\u1ee5c ti\u00eau c\u1ee7a RPA l\u00e0 g\u00ec?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RPA mong mu\u1ed1n mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch sau cho ng\u01b0\u1eddi s\u1eed d\u1ee5ng:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>C\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t:<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Duy \u0111\u01b0a ra m\u1ed9t v\u00ed d\u1ee5 d\u1ec5 hi\u1ec3u th\u1ebf n\u00e0y, th\u00f4ng th\u01b0\u1eddng khi g\u1eb7p ph\u1ea3i l\u1ed7i sai, n\u1ebfu \u0111\u1ed1i v\u1edbi s\u1ee9c ng\u01b0\u1eddi, c\u00f3 khi m\u1ea5t c\u1ea3 ng\u00e0y \u0111\u1ec3 t\u00ecm ra m\u1ed9t l\u1ed7i, sai s\u00f3t n\u00e0o \u0111\u00f3. Nh\u01b0ng v\u1edbi bot th\u00ec kh\u00e1c, bot c\u00f3 th\u1ec3 tr\u00e1nh \u0111\u01b0\u1ee3c nh\u1eefng sai s\u00f3t \u0111\u1ea5y.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi, khi m\u1edf r\u1ed9ng quy m\u00f4, ph\u00f2ng ban th\u00ec nh\u1eefng task c\u0169 c\u00f3 th\u1ec3 l\u1ea1i xu\u1ea5t hi\u1ec7n, l\u00fac n\u00e0y c\u00f4ng ty c\u00f3 th\u1ec3 d\u00f9ng l\u1ea1i con bot \u0111\u00e3 ph\u00e1t tri\u1ec3n r\u1ed3i cho nh\u1eefng task kh\u00f4ng c\u1ea7n \u0111\u1ebfn ch\u1ea5t x\u00e1m n\u00e0y. M\u1ed9t con bot c\u00f3 th\u1ec3 thay th\u1ebf n\u0103ng su\u1ea5t c\u1ee7a h\u00e0ng ch\u1ee5c, th\u1eadm ch\u00ed l\u00e0 h\u00e0ng tr\u0103m ng\u01b0\u1eddi nh\u00e2n vi\u00ean. N\u1ebfu m\u1ed9t ng\u01b0\u1eddi nh\u00e2n vi\u00ean th\u00f4ng th\u01b0\u1eddng c\u1ea7n kho\u1ea3ng 1 ti\u1ebfng \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t nghi\u1ec7p v\u1ee5 th\u00ec bot ch\u1ec9 c\u1ea7n kho\u1ea3ng 30 ph\u00fat.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>C\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n l\u1ef1c:<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23859 size-full\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy.jpg\" alt=\"rpa-la-gi-04\" width=\"1600\" height=\"1200\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-300x225.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-200x150.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-768x576.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-1536x1152.jpg 1536w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-100x75.jpg 100w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-nguyen-trong-duy-600x450.jpg 600w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau m\u00e0 RPA \u0111ang mong mu\u1ed1n h\u01b0\u1edbng \u0111\u1ebfn.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">RPA gi\u00fap doanh nghi\u1ec7p \u201cd\u00f9ng ng\u01b0\u1eddi&#8221; t\u1ed1t h\u01a1n, t\u1eeb \u0111\u00f3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n l\u1ef1c. C\u00f3 nh\u1eefng c\u00f4ng vi\u1ec7c l\u00e0m \u0111\u1ebfn quen tay, kh\u00f4ng c\u1ea7n suy ngh\u0129 nhi\u1ec1u, nh\u01b0ng l\u1ea1i x\u1eed l\u00fd quy tr\u00ecnh s\u1ed1 l\u01b0\u1ee3ng l\u1edbn, c\u00f3 th\u1ec3 l\u00ean \u0111\u1ebfn c\u1ea3 h\u00e0ng tr\u0103m h\u00e0ng ngh\u00ecn kh\u00e1ch h\u00e0ng\/ng\u00e0y, th\u00ec c\u00f3 th\u1ec3 \u0111\u1ec3 RPA ho\u00e0n th\u00e0nh nh\u1eefng nghi\u1ec7p v\u1ee5 \u0111\u00f3. C\u00f4ng ty c\u00f3 th\u1ec3 d\u1eddi nh\u1eefng nh\u00e2n vi\u00ean \u0111\u00f3 sang nh\u1eefng v\u1ecb tr\u00ed \u0111\u00f2i h\u1ecfi tr\u00ed tu\u1ec7 con ng\u01b0\u1eddi h\u01a1n \u0111\u1ec3 \u0111\u1ee1 ph\u00ed nh\u00e2n l\u1ef1c.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi, qua th\u1eddi gian d\u00e0i, n\u1ebfu nh\u1eefng nh\u00e2n vi\u00ean ch\u1ec9 l\u00e0m nh\u1eefng vi\u1ec7c kh\u00f4ng c\u1ea7n ch\u1ea5t x\u00e1m, h\u1ecd s\u1ebd d\u1ec5 ch\u00e1n n\u1ea3n, d\u1ec5 d\u1eabn \u0111\u1ebfn sai s\u00f3t ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 h\u1ecd s\u1ebd ngh\u1ec9 vi\u1ec7c.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>C\u1ea3i thi\u1ec7n chi ph\u00ed:<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Theo l\u00fd thuy\u1ebft, RPA c\u00f3 th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c s\u1ee9c l\u00e0m vi\u1ec7c c\u1ee7a h\u00e0ng ch\u1ee5c, h\u00e0ng tr\u0103m nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c s\u1ed1 chi ph\u00ed ph\u1ea3i tr\u1ea3 theo t\u1eebng gi\u1edd c\u00f4ng c\u1ee7a ng\u1ea7n \u1ea5y nh\u00e2n vi\u00ean \u0111\u00f3 trong su\u1ed1t nhi\u1ec1u n\u0103m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tuy nhi\u00ean, doanh nghi\u1ec7p ch\u1ec9 th\u1ef1c s\u1ef1 c\u00f3 l\u1ee3i khi m\u00f4 h\u00ecnh, quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p thay \u0111\u1ed5i ch\u1eadm, th\u1eddi gian t\u00ednh b\u1eb1ng n\u0103m, v\u00ec khi \u0111\u00f3, con bot \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1eadn d\u1ee5ng h\u1ebft m\u1ee9c chi ph\u00ed ph\u00e1t tri\u1ec3n r\u1ed3i. C\u00f2n trong nh\u1eefng ng\u00e0nh thay \u0111\u1ed5i li\u00ean t\u1ee5c th\u00ec bot d\u1ec5 b\u1ecb thay th\u1ebf do quy tr\u00ecnh thay \u0111\u1ed5i li\u00ean t\u1ee5c, d\u1eabn \u0111\u1ebfn chi ph\u00ed ph\u00e1t tri\u1ec3n RPA cao v\u00e0 u\u1ed5ng ph\u00ed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anh Ph\u00e1t chia s\u1ebb m\u1ed9t c\u00e2u chuy\u1ec7n trong nh\u1eefng l\u1ea7n ph\u00e1t tri\u1ec3n RPA cho doanh nghi\u1ec7p c\u1ee7a ch\u00ednh anh khi \u0111\u01b0\u1ee3c h\u1ecfi v\u1ec1 b\u00e0i to\u00e1n chi ph\u00ed RPA:<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">Ph\u00e1t \u0111\u00e3 t\u1eebng bi\u1ebft m\u1ed9t c\u00f4ng ty \u1edf H\u00e0n Qu\u1ed1c ph\u00e1t tri\u1ec3n \u0111\u1ebfn 500 con bot. \u1ede Vi\u1ec7t Nam th\u00ec c\u00f3 m\u1ed9t ng\u00e2n h\u00e0ng \u0111ang x\u00e2y d\u1ef1ng 50 con bot v\u00e0 c\u00f2n 150 con bot trong d\u1ef1 \u0111\u1ecbnh s\u1ebd ph\u00e1t tri\u1ec3n. M\u00e0 \u0111\u00f3 ch\u1ec9 l\u00e0 1-2 ph\u00f2ng ban th\u00f4i, ch\u01b0a ph\u1ea3i t\u1ea5t c\u1ea3. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n l\u00e0 con bot r\u00f5 r\u00e0ng c\u00f3 l\u1ee3i cho doanh nghi\u1ec7p n\u00ean ng\u01b0\u1eddi ta m\u1edbi tin t\u01b0\u1edfng v\u00e0 ph\u00e1t tri\u1ec3n nhi\u1ec1u \u0111\u1ebfn nh\u01b0 v\u1eady.<\/span><\/i><\/p><\/blockquote>\n<h3><b>2. \u1ee8ng d\u1ee5ng c\u1ee7a RPA<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">RPA c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng v\u00e0o \u0111a ng\u00e0nh ngh\u1ec1. Nh\u1eefng ng\u00e0nh th\u01b0\u1eddng s\u1eed d\u1ee5ng RPA \u0111\u00f3 l\u00e0 vi\u1ec5n th\u00f4ng, b\u00e1n l\u1ebb, xu\u1ea5t nh\u1eadp kh\u1ea9u (logistics), b\u1ea3o hi\u1ec3m v\u00e0 s\u1ea3n xu\u1ea5t, ng\u00e2n h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hi\u1ec7n nay, ng\u00e2n h\u00e0ng l\u00e0 ng\u00e0nh \u0111ang \u00e1p d\u1ee5ng RPA kh\u00e1 ph\u1ed5 bi\u1ebfn do h\u1ea7u nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c ng\u00e2n h\u00e0ng \u0111\u1ec1u \u0111ang ti\u1ebfn v\u00e0o th\u1eddi k\u1ef3 chuy\u1ec3n \u0111\u1ed5i s\u1ed1. Ho\u1eb7c, nh\u1eefng ng\u00e0nh t\u00e0i ch\u00ednh n\u00f3i chung nh\u01b0 ch\u1ee9ng kho\u00e1n, b\u1ea3o hi\u1ec3m.<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 nh\u01b0 \u0111\u1ed1i v\u1edbi ng\u00e0nh ch\u1ee9ng kho\u00e1n, nh\u00e0 \u0111\u1ea7u t\u01b0 c\u00f3 th\u1ec3 d\u00f9ng bot \u0111\u1ec3 th\u00f4ng b\u00e1o m\u1ed9t m\u1ee9c gi\u00e1 n\u00e0o \u0111\u00f3, c\u00f3 th\u1ec3 l\u1ea5y v\u00ed d\u1ee5 l\u00e0 m\u1ee9c gi\u00e1 \u201cc\u1eaft l\u1ed7&#8221;. Khi \u0111\u1ebfn m\u1ee9c gi\u00e1 n\u00e0y, bot s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u00f4ng b\u00e1o, g\u1eedi email ho\u1eb7c tin nh\u1eafn cho nh\u00e0 \u0111\u1ea7u t\u01b0. \u0110\u00e2y l\u00e0 h\u00ecnh th\u1ee9c Unattended RPA khi m\u00e0 ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea7n gi\u00e1m s\u00e1t bot v\u1eadn h\u00e0nh.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">Ngo\u00e0i ra, \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ed5i s\u1ed1, khi kh\u00e1ch mu\u1ed1n ki\u1ec3m tra sao k\u00ea c\u1ee7a t\u00e0i kho\u1ea3n th\u00ec ph\u1ea3i g\u1eedi th\u00f4ng tin \u0111\u0103ng nh\u1eadp cho ng\u00e2n h\u00e0ng \u0111\u1ec3 h\u1ecd xu\u1ea5t sao k\u00ea. Hi\u1ec7n nay, m\u1ed7i c\u00e1 nh\u00e2n ch\u1ec9 c\u1ea7n \u0111\u0103ng nh\u1eadp th\u00f4ng tin tr\u00ean trang web c\u1ee7a ng\u00e2n h\u00e0ng, bot s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u0103ng nh\u1eadp v\u00e0o v\u00e0 t\u00ecm ra \u0111\u00fang b\u00e1o c\u00e1o m\u00e0 kh\u00e1ch h\u00e0ng c\u1ea7n.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">M\u1ed9t v\u00ed d\u1ee5 kh\u00e1c RPA \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi ng\u00e0nh b\u00e1n l\u1ebb tr\u00ean c\u00e1c s\u00e0n E-commerce nh\u01b0: Khi ng\u01b0\u1eddi b\u00e1n c\u1ea7n \u0111\u0103ng s\u1ea3n ph\u1ea9m l\u00ean, v\u1edbi c\u00e1ch l\u00e0m th\u00f4ng th\u01b0\u1eddng th\u00ec h\u1ecd s\u1ebd ph\u1ea3i th\u1ee7 c\u00f4ng nh\u1eadp li\u1ec7u t\u1eebng s\u1ea3n ph\u1ea9m.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">Nh\u01b0ng n\u1ebfu s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u00f3 \u1ee9ng d\u1ee5ng RPA th\u00ec ng\u01b0\u1eddi b\u00e1n ch\u1ec9 c\u1ea7n nh\u1eadp file d\u1eef li\u1ec7u Excel v\u00e0o, sau \u0111\u00f3 ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u, nh\u1eadp v\u00e0o \u0111\u00fang mi\u1ec1n v\u00e0 \u0111\u0103ng l\u00ean cho ng\u01b0\u1eddi b\u00e1n, ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c.<\/span><\/i><\/p><\/blockquote>\n<h3><b>3. N\u00ean ch\u1ecdn ph\u00e1t tri\u1ec3n v\u00e0 s\u1eed d\u1ee5ng RPA khi n\u00e0o?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">D\u00f9 l\u00e0 ch\u1ee7 doanh nghi\u1ec7p hay l\u1eadp tr\u00ecnh vi\u00ean, b\u1ea1n c\u0169ng \u0111\u1ec1u n\u00ean c\u00e2n nh\u1eafc k\u1ef9 tr\u01b0\u1edbc khi khi quy\u1ebft \u0111\u1ecbnh c\u00f3 n\u00ean s\u1eed d\u1ee5ng RPA hay kh\u00f4ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ph\u00e1t v\u00e0 Duy chia s\u1ebb r\u1eb1ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng n\u00ean s\u1eed d\u1ee5ng RPA thay th\u1ebf cho quy tr\u00ecnh l\u00e0m vi\u1ec7c th\u00f4ng th\u01b0\u1eddng. Doanh nghi\u1ec7p ch\u1ec9 n\u00ean ch\u1ecdn ph\u00e1t tri\u1ec3n RPA khi:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">M\u1ed9t l\u00e0, <\/span><b>gi\u00e1 tr\u1ecb c\u1ee7a bot cao h\u01a1n m\u1ee9c l\u01b0\u01a1ng ph\u1ea3i tr\u1ea3 cho nh\u00e2n vi\u00ean<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Hai l\u00e0, <\/span><b>thay th\u1ebf cho c\u00f4ng vi\u1ec7c mang t\u00ednh ch\u1ea5t \u201cl\u1eb7p \u0111i l\u1eb7p l\u1ea1i&#8221;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23862 size-full\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat.jpg\" alt=\"rpa-la-gi-05\" width=\"1600\" height=\"1200\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat.jpg 640w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-300x225.jpg 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-200x150.jpg 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-768x576.jpg 768w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-1536x1152.jpg 1536w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-100x75.jpg 100w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2022\/08\/rpa-la-gi-quotes-nguyen-tan-phat-600x450.jpg 600w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">N\u00ean ph\u00e1t tri\u1ec3n RPA khi n\u00e0o?<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">\u0110i s\u00e2u h\u01a1n v\u1ec1 b\u00e0i to\u00e1n chi ph\u00ed, anh Ph\u00e1t \u01b0\u1edbc l\u01b0\u1ee3ng chi ph\u00ed nh\u01b0 sau:<\/span><\/p>\n<p><strong>Chi ph\u00ed \u01b0\u1edbc l\u01b0\u1ee3ng khi thi\u1ebft k\u1ebf m\u1ed9t con bot:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 m\u1ed9t con bot ch\u1ea1y \u0111\u01b0\u1ee3c c\u1ea7n ph\u1ea3i c\u00f3 \u201cControl Room&#8221;. Gi\u1ea5y ph\u00e9p cho control room t\u1ea7m kho\u1ea3ng <\/span><b>$10.000\/n\u0103m<\/b><span style=\"font-weight: 400;\"> (ho\u1eb7c ph\u1ea3i tr\u1ea3 ph\u00ed m\u1ed7i th\u00e1ng, kh\u00f4ng c\u00f3 gi\u1ea5y ph\u00e9p v\u0129nh vi\u1ec5n).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u1eefng chi ph\u00ed ph\u00e1t tri\u1ec3n kh\u00e1c v\u1ec1 m\u1eb7t c\u00f4ng c\u1ee5 t\u1ed1n kho\u1ea3ng <\/span><b>$300-400<\/b><span style=\"font-weight: 400;\"> trong su\u1ed1t th\u1eddi gian ph\u00e1t tri\u1ec3n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 thi\u1ebft k\u1ebf m\u1ed9t con bot c\u1ea7n m\u1ea5t kho\u1ea3ng 3-4 th\u00e1ng v\u1edbi nh\u00e2n s\u1ef1 tr\u00ecnh \u0111\u1ed9 Junior Developer v\u1edbi m\u1ee9c l\u01b0\u01a1ng <\/span><b>12-13.000.000\/th\u00e1ng<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><strong>M\u1ed9t con bot t\u00f9y v\u00e0o \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u00f3 th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9 ph\u1ee9c t\u1ea1p t\u1ea7m th\u1ea5p c\u00f3 th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c 1-2 ng\u01b0\u1eddi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9 ph\u1ee9c t\u1ea1p t\u1ea7m trung c\u00f3 th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c 5 ng\u01b0\u1eddi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9 ph\u1ee9c t\u1ea1p t\u1ea7m cao c\u00f3 th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c h\u00e0ng ch\u1ee5c, h\u00e0ng tr\u0103m nh\u00e2n vi\u00ean.<\/span><\/li>\n<\/ul>\n<p><strong>\u0110\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a bot d\u1ef1a v\u00e0o:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a nghi\u1ec7p v\u1ee5 c\u1ea7n thay th\u1ebf. M\u1ed9t nghi\u1ec7p v\u1ee5 c\u00f3 th\u1ec3 \u0111\u01a1n gi\u1ea3n nh\u01b0ng s\u1ed1 l\u01b0\u1ee3ng c\u1ea7n ho\u00e0n th\u00e0nh l\u1edbn th\u00ec c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c xem l\u00e0 c\u00f3 \u0111\u1ed9 ph\u1ee9c t\u1ea1p cao.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n, d\u1ef1a v\u00e0o c\u00f4ng c\u1ee5, m\u00f4i tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n, ngu\u1ed3n l\u1ef1c.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p ho\u1eb7c nh\u00e0 ph\u00e1t tri\u1ec3n c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc gi\u1eefa chi ph\u00ed t\u1ea1o ra m\u1ed9t con bot v\u00e0 chi ph\u00ed tr\u1ea3 c\u00f4ng cho nh\u1eefng nh\u00e2n vi\u00ean m\u00e0 bot \u0111\u00f3 thay th\u1ebf; sau \u0111\u00f3 m\u1edbi quy\u1ebft \u0111\u1ecbnh c\u00f3 n\u00ean thi\u1ebft k\u1ebf bot hay kh\u00f4ng, n\u1ebfu c\u00f3 th\u00ec \u0111\u1ed9 ph\u1ee9c t\u1ea1p n\u00ean nh\u01b0 th\u1ebf n\u00e0o, \u0111\u1ea7u t\u01b0 bao nhi\u00eau ngu\u1ed3n l\u1ef1c (chi ph\u00ed v\u00e0 nh\u00e2n s\u1ef1),&#8230;<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Phat_trien_RPA_nhu_the_nao\"><\/span><b>Ph\u00e1t tri\u1ec3n RPA nh\u01b0 th\u1ebf n\u00e0o?<\/b><b style=\"font-size: 16px;\"><br \/>\n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>1. Quy tr\u00ecnh ph\u00e1t tri\u1ec3n RPA<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Quy tr\u00ecnh ph\u00e1t tri\u1ec3n bot cho c\u00f4ng ngh\u1ec7 RPA c\u0169ng gi\u1ed1ng nh\u01b0 nh\u1eefng quy tr\u00ecnh ph\u00e1t tri\u1ec3n t\u00ednh n\u0103ng kh\u00e1c:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, b\u00e0i to\u00e1n c\u1ea7n gi\u1ea3i.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u00e0m r\u00f5 y\u00eau c\u1ea7u c\u1ee7a bot.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n t\u00edch y\u00eau c\u1ea7u, l\u1ea5y \u0111\u1ea7y \u0111\u1ee7 resource\/th\u00f4ng tin (input v\u00e0 output) c\u1ee7a y\u00eau c\u1ea7u t\u1eeb ng\u01b0\u1eddi c\u00f3 li\u00ean quan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1ef1c hi\u1ec7n b\u1eb1ng tay nghi\u1ec7p v\u1ee5 \u0111\u1ec3 ph\u00e2n t\u00edch: Ch\u1ed7 n\u00e0o d\u00f9ng bot \u0111\u01b0\u1ee3c, ch\u1ed7 n\u00e0o b\u1eaft bu\u1ed9c ph\u1ea3i c\u1ea7n ng\u01b0\u1eddi l\u00e0m. T\u1eeb \u0111\u00f3, x\u00e1c \u0111\u1ecbnh c\u00f3 n\u00ean l\u00e0m bot hay kh\u00f4ng v\u00e0 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n c\u1ee7a bot.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u1ebft PDD (Process Definition Document).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi\u1ebft SDD (Solution Design Document). Khi \u0111\u00e3 c\u00f3 thi\u1ebft k\u1ebf c\u1ea5u tr\u00fac c\u1ee7a bot th\u00ec n\u00ean g\u1eedi qua \u0111\u1ec3 duy\u1ec7t m\u1ed9t l\u1ea7n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Khi design xong th\u00ec m\u00ecnh ti\u1ebfn h\u00e0nh test xem output \u0111\u00fang v\u1edbi y\u00eau c\u1ea7u hay ch\u01b0a.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu test \u1ed5n th\u00ec deploy l\u00ean Control Room.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lu\u00f4n theo d\u00f5i sau khi deploy \u0111\u1ec3 xem hi\u1ec7u su\u1ea5t c\u1ee7a bot c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c g\u00ec kh\u00f4ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng: Lu\u00f4n c\u00f3 m\u1ed9t bu\u1ed5i truy\u1ec1n l\u1ea1i ki\u1ebfn th\u1ee9c (Knowledge Transfer) cho kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1ch v\u1eadn h\u00e0nh, c\u00e1ch ki\u1ec3m tra, input\/output nh\u01b0 th\u1ebf n\u00e0o,&#8230;<\/span><\/li>\n<\/ul>\n<blockquote><p><a href=\"https:\/\/itviec.com\/it-jobs\/rpa\" target=\"_blank\" rel=\"noopener\"><em>Tham kh\u1ea3o <strong>Vi\u1ec7c l\u00e0m RPA To\u00e0n qu\u1ed1c<\/strong> tr\u00ean ITviec<\/em><\/a><\/p><\/blockquote>\n<h3><b>2. RPA c\u1ea7n nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0o \u0111\u1ec3 ph\u00e1t tri\u1ec3n?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 ph\u00e1t tri\u1ec3n RPA, nh\u00e0 ph\u00e1t tri\u1ec3n c\u1ea7n gi\u1ea5y ph\u00e9p\/ c\u00f4ng ngh\u1ec7 c\u1ee7a m\u1ed9t nh\u00e0 cung c\u1ea5p RPA. Sau \u0111\u00e2y l\u00e0 4 nh\u00e0 cung c\u1ea5p RPA ph\u1ed5 bi\u1ebfn nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi hi\u1ec7n nay v\u00e0 m\u1ed9t v\u00e0i nh\u1eadn \u0111\u1ecbnh ng\u1eafn g\u1ecdn t\u1eeb Ph\u00e1t v\u00e0 Duy:<\/span><\/p>\n<ul>\n<li><b>UIPath<\/b><span style=\"font-weight: 400;\">: Nghi\u1ec7p v\u1ee5 t\u1ea7m nh\u1ecf, t\u1ea7m trung nh\u01b0ng UI c\u1ee7a UIPath c\u0169ng kh\u00e1 ph\u1ee9c t\u1ea1p. V\u00ed d\u1ee5 nh\u01b0 khi k\u1ebft h\u1ee3p nhi\u1ec1u quy tr\u00ecnh th\u00ec s\u1ebd b\u1ecb r\u1ed1i. CMC Global \u0111ang l\u1ea5y license\/partner c\u1ee7a UIPath.<\/span><\/li>\n<li><b>Automation Anywhere<\/b><span style=\"font-weight: 400;\">: Nghi\u1ec7p v\u1ee5 t\u1ea7m trung v\u00e0 t\u1ea7m l\u1edbn.<\/span><\/li>\n<li><b>Blue Prism<\/b><span style=\"font-weight: 400;\">: Nghi\u1ec7p v\u1ee5 t\u1ea7m l\u1edbn, c\u1ee1 enterprise. Blue Prism n\u1ed5i ti\u1ebfng \u1edf n\u01b0\u1edbc ngo\u00e0i v\u00ec Blue Prism chuy\u00ean l\u00e0m nh\u1eefng nghi\u1ec7p v\u1ee5 ph\u1ee9c t\u1ea1p, quy m\u00f4 l\u1edbn.<\/span><\/li>\n<li><b>Microsoft Power Automate<\/b><span style=\"font-weight: 400;\">: L\u00e0 h\u1ec7 sinh th\u00e1i c\u1ee7a Microsoft, Power Automate k\u1ebft h\u1ee3p v\u1edbi nhi\u1ec1u \u1ee9ng d\u1ee5ng kh\u00e1c c\u1ee7a Microsoft, s\u1eed d\u1ee5ng t\u00edch h\u1ee3p v\u1edbi nh\u1eefng c\u00f4ng ty n\u00e0o \u0111ang s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Microsoft nh\u01b0 Sharepoint. Nh\u1eefng doanh nghi\u1ec7p \u0111ang s\u1eed d\u1ee5ng ecosystem c\u1ee7a Microsoft th\u00ec s\u1ebd c\u00f3 gi\u00e1 r\u1ebb h\u01a1n, t\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Tai_lieu_RPA_la_gi_tham_khao\"><\/span><b>T\u00e0i li\u1ec7u RPA l\u00e0 g\u00ec tham kh\u1ea3o<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00e0i li\u1ec7u RPA l\u00e0 g\u00ec:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.javatpoint.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.javatpoint.com\/<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.uipath.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.uipath.com\/<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/www.automationanywhere.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.automationanywhere.com\/<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u00f3a h\u1ecdc l\u1ea5y ch\u1ee9ng nh\u1eadn v\u1ec1 RPA: <\/span><a href=\"https:\/\/academy.uipath.com\/certification\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/academy.uipath.com\/certification<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u1ed9ng \u0111\u1ed3ng RPA \u0111\u1ec3 chia s\u1ebb nh\u1eefng tr\u01b0\u1eddng h\u1ee3p, th\u1eafc m\u1eafc, c\u00e2u h\u1ecfi trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n RPA:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/community.uipath.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/community.uipath.com\/<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"https:\/\/apeople.automationanywhere.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/apeople.automationanywhere.com\/<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Qua nh\u1eefng chia s\u1ebb k\u1ef9 l\u01b0\u1ee1ng c\u1ee7a hai chuy\u00ean gia v\u1ec1 ch\u1ee7 \u0111\u1ec1 RPA l\u00e0 g\u00ec, ITviec tin r\u1eb1ng b\u1ea1n \u0111\u00e3 hi\u1ec3u r\u00f5 v\u1ec1 c\u00f4ng ngh\u1ec7 v\u01b0\u1ee3t tr\u1ed9i v\u00e0 th\u00fa v\u1ecb n\u00e0y. Kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng ngh\u1ec7 thu h\u00fat gi\u1edbi c\u00f4ng ngh\u1ec7, RPA c\u00f2n mang l\u1ea1i nhi\u1ec1u c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m RPA Developer c\u0169ng h\u1ea5p d\u1eabn kh\u00f4ng k\u00e9m.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Thong_tin_chuyen_gia\"><\/span><b>Th\u00f4ng tin chuy\u00ean gia<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Anh <\/span><b>Nguy\u1ec5n T\u1ea5n Ph\u00e1t<\/b><span style=\"font-weight: 400;\"> hi\u1ec7n l\u00e0 RPA Technical Leader t\u1ea1i CMC Global.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anh c\u00f3 5 n\u0103m kinh nghi\u1ec7m trong ng\u00e0nh CNTT v\u1edbi nhi\u1ec1u v\u1ecb tr\u00ed, domain kh\u00e1c nhau nh\u01b0 H\u00e0ng kh\u00f4ng, Ng\u00e2n h\u00e0ng, B\u1ea3o hi\u1ec3m, Logistic,&#8230; v\u00e0 2 n\u0103m kinh nghi\u1ec7m \u1edf vai tr\u00f2 leader d\u1eabn d\u1eaft \u0111\u1ed9i nh\u00f3m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, anh \u0111\u00e3 kh\u00f4ng ng\u1eebng trau d\u1ed3i ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u ch\u1ee9ng ch\u1ec9, trong \u0111\u00f3 c\u00f3 nhi\u1ec1u ch\u1ee9ng ch\u1ec9 li\u00ean quan \u0111\u1ebfn RPA nh\u01b0 Automation Anywhere Certified Advanced RPA Professional (A2019), Kryon RPA Manager,\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anh <\/span><b>Nguy\u1ec5n Tr\u1ecdng Duy<\/b><span style=\"font-weight: 400;\"> hi\u1ec7n l\u00e0 RPA Team Leader t\u1ea1i CMC Global.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anh c\u00f3 3 n\u0103m kinh nghi\u1ec7m t\u1ea1i nhi\u1ec1u v\u1ecb tr\u00ed nh\u01b0 Backend software engineer (Java), Frontend software engineer (Vuejs) tr\u01b0\u1edbc khi \u0111\u1ebfn v\u1edbi RPA.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trong l\u0129nh v\u1ef1c RPA, anh t\u1eebng tham gia c\u00e1c d\u1ef1 \u00e1n l\u1edbn h\u1ee3p t\u00e1c c\u00f9ng \u0111\u1ed1i t\u00e1c t\u1ea7m c\u1ee1 qu\u1ed1c t\u1ebf trong l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng. Anh \u0111\u00e3 d\u00e0nh \u0111\u01b0\u1ee3c c\u00e1c ch\u1ee9ng ch\u1ec9 li\u00ean quan \u0111\u1ebfn RPA nh\u01b0 Automation Anywhere Certified Advanced RPA Professional (A2019), Kryon RPA Manager, Blue Prism Developer Accreditation Exam, Automation Anywhere Certified Master RPA Professional &#8211; Version 11,\u2026<\/span><\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5668 aligncenter\" src=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2.png\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" srcset=\"https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2.png 300w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2-200x200.png 200w, https:\/\/itviec.com\/blog\/wp-content\/uploads\/2015\/07\/Robby2-60x60.png 60w\" alt=\"robby-2\" width=\"300\" height=\"300\" \/><\/figure>\n<\/div>\n<p id=\"block-bdf220a1-3635-4794-9101-81d879939b92\" class=\"has-text-align-center\" style=\"text-align: center;\"><strong>B\u1ea1n th\u1ea5y b\u00e0i vi\u1ebft hay v\u00e0 c\u1ea7n thi\u1ebft v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi? \u0110\u1eebng ng\u1ea1i nh\u1ea5n n\u00fat Share b\u00ean d\u01b0\u1edbi nh\u00e9.<\/strong><\/p>\n<p id=\"block-a1315aab-406f-48df-97fc-6b9584e6e134\" class=\"has-text-align-center\" style=\"text-align: center;\"><strong>V\u00e0 \u0111\u1eebng qu\u00ean tham kh\u1ea3o\u00a0<a href=\"http:\/\/itviec.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">vi\u1ec7c l\u00e0m IT<\/a>\u00a0tr\u00ean ITviec<\/strong>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RPA l\u00e0 g\u00ec? RPA l\u00e0 m\u1ed9t trong nhi\u1ec1u n\u1ed7 l\u1ef1c c\u00f4ng ngh\u1ec7 nh\u1eb1m gi\u1ea3i ph\u00f3ng \u0111\u1ea7u \u00f3c c\u1ee7a con ng\u01b0\u1eddi kh\u1ecfi nh\u1eefng c\u00f4ng vi\u1ec7c mang t\u00ednh ch\u1ea5t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i nh\u00e0m ch\u00e1n. Tuy nhi\u00ean, kh\u00e1c v\u1edbi AI hay Machine Learning, RPA d\u1ec5 ph\u00e1t tri\u1ec3n v\u00e0 d\u1ec5 \u1ee9ng d\u1ee5ng h\u01a1n trong cu\u1ed9c s\u1ed1ng. \u0110\u1ec3 hi\u1ec3u [&hellip;]<\/p>\n","protected":false},"author":95,"featured_media":23863,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"categories":[94],"tags":[],"class_list":["post-23856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-su-nghiep-it"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RPA l\u00e0 g\u00ec? \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 RPA c\u00f3 t\u1ed1n k\u00e9m kh\u00f4ng?<\/title>\n<meta name=\"description\" content=\"RPA l\u00e0 g\u00ec? RPA kh\u00e1c Automation truy\u1ec1n th\u1ed1ng, AI, Machine Learning ra sao? Chi ph\u00ed ph\u00e1t tri\u1ec3n RPA c\u00f3 t\u1ed1n k\u00e9m? T\u1ea5t c\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p ngay!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itviec.com\/blog\/rpa-la-gi\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RPA l\u00e0 g\u00ec? \u1ee8ng d\u1ee5ng v\u00e0 tri\u1ec3n khai RPA trong quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p\" \/>\n<meta property=\"og:description\" content=\"RPA l\u00e0 g\u00ec? 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RPA kh\u00e1c Automation truy\u1ec1n th\u1ed1ng, AI, Machine Learning ra sao? Chi ph\u00ed ph\u00e1t tri\u1ec3n RPA c\u00f3 t\u1ed1n k\u00e9m? T\u1ea5t c\u1ea3 s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p ngay!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itviec.com\/blog\/rpa-la-gi\/","og_locale":"vi_VN","og_type":"article","og_title":"RPA l\u00e0 g\u00ec? \u1ee8ng d\u1ee5ng v\u00e0 tri\u1ec3n khai RPA trong quy tr\u00ecnh c\u1ee7a doanh nghi\u1ec7p","og_description":"RPA l\u00e0 g\u00ec? RPA l\u00e0 m\u1ed9t trong nhi\u1ec1u n\u1ed7 l\u1ef1c c\u00f4ng ngh\u1ec7 nh\u1eb1m gi\u1ea3i ph\u00f3ng \u0111\u1ea7u \u00f3c c\u1ee7a con ng\u01b0\u1eddi kh\u1ecfi nh\u1eefng c\u00f4ng vi\u1ec7c mang t\u00ednh ch\u1ea5t l\u1eb7p \u0111i l\u1eb7p l\u1ea1i nh\u00e0m ch\u00e1n. 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