{"id":10860,"date":"2017-06-15T14:07:57","date_gmt":"2017-06-15T07:07:57","guid":{"rendered":"\/\/itviec.com\/blog\/?page_id=10860"},"modified":"2025-12-08T10:27:28","modified_gmt":"2025-12-08T03:27:28","slug":"chinh-sach-giai-quyet-khieu-nai","status":"publish","type":"page","link":"https:\/\/itviec.com\/blog\/chinh-sach-giai-quyet-khieu-nai\/","title":{"rendered":"Ch\u00ednh S\u00e1ch Gi\u1ea3i Quy\u1ebft Khi\u1ebfu N\u1ea1i"},"content":{"rendered":"

Khi x\u1ea3y ra tranh ch\u1ea5p, C\u00f4ng ty \u0111\u1ec1 cao gi\u1ea3i ph\u00e1p th\u01b0\u01a1ng l\u01b0\u1ee3ng h\u00f2a gi\u1ea3i gi\u1eefa c\u00e1c b\u00ean nh\u1eb1m duy tr\u00ec s\u1ef1 tin c\u1eady v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a itviec.com theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

B\u01b0\u1edbc 1: Th\u00e0nh vi\u00ean g\u1eedi khi\u1ebfu n\u1ea1i qua email <\/span>itviec@itviec.com<\/span><\/a><\/p>\n

B\u01b0\u1edbc 2: B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a itviec.com s\u1ebd ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i v\u00e0 ph\u1ea3n h\u1ed3i v\u1edbi th\u00e0nh vi\u00ean trong v\u00f2ng 24 gi\u1edd. T\u00f9y theo t\u00ednh ch\u1ea5t v\u00e0 \u00a0m\u1ee9c \u0111\u1ed9 khi\u1ebfu n\u1ea1i th\u00ec itviec.com s\u1ebd c\u00f3 bi\u1ec7n ph\u00e1p c\u1ee5 th\u1ec3 \u0111\u1ec3 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p \u0111\u00f3 kh\u00f4ng qu\u00e1 10 ng\u00e0y l\u00e0m vi\u1ec7c.<\/span><\/p>\n

B\u01b0\u1edbc 3: Trong tr\u01b0\u1eddng h\u1ee3p n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng v\u00e0 th\u1ea9m quy\u1ec1n c\u1ee7a itviec.com, th\u00ec Ban Qu\u1ea3n Tr\u1ecb s\u1ebd y\u00eau c\u1ea7u th\u00e0nh vi\u00ean \u0111\u01b0a v\u1ee5 vi\u1ec7c ra c\u01a1 quan Nh\u00e0 N\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n \u0111\u1ec3 gi\u1ea3i quy\u1ebft theo ph\u00e1p lu\u1eadt.<\/span><\/p>\n

Th\u00e0nh vi\u00ean g\u1eedi khi\u1ebfu n\u1ea1i t\u1ea1i \u0111\u1ecba ch\u1ec9:<\/span><\/p>\n

C\u00f4ng Ty C\u1ed5 Ph\u1ea7n IT Vi\u1ec7c<\/span><\/p>\n

60 Nguy\u1ec5n V\u0103n Th\u1ee7, Ph\u01b0\u1eddng \u0110a Kao, Qu\u1eadn 1, Tp. HCM<\/span><\/p>\n

Email: <\/span>itviec@itviec.com<\/span><\/a><\/p>\n

\u0110i\u1ec7n tho\u1ea1i: 028 66811397<\/span><\/p>\n

itviec.com t\u00f4n tr\u1ecdng v\u00e0 nghi\u00eam t\u00fac th\u1ef1c hi\u1ec7n c\u00e1c quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a \u1ee9ng vi\u00ean. V\u00ec v\u1eady, \u0111\u1ec1 ngh\u1ecb c\u00e1c th\u00e0nh vi\u00ean \u0111\u0103ng tin tuy\u1ec3n d\u1ee5ng tr\u00ean s\u00e0n cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c, trung th\u1ef1c v\u00e0 chi ti\u1ebft c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn n\u1ed9i dung c\u00f4ng vi\u1ec7c. M\u1ecdi h\u00e0nh vi l\u1eeba \u0111\u1ea3o, gian l\u1eadn \u0111\u1ec1u b\u1ecb l\u00ean \u00e1n v\u00e0 ph\u1ea3i ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m tr\u01b0\u1edbc ph\u00e1p lu\u1eadt.<\/span><\/p>\n

C\u00e1c b\u00ean bao g\u1ed3m \u1ee9ng vi\u00ean, ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng s\u1ebd ph\u1ea3i c\u00f3 vai tr\u00f2 tr\u00e1ch nhi\u1ec7m trong vi\u1ec7c t\u00edch c\u1ef1c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng c\u1ea7n c\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p v\u0103n b\u1ea3n gi\u1ea5y t\u1edd ch\u1ee9ng th\u1ef1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn s\u1ef1 vi\u1ec7c \u0111ang g\u00e2y m\u00e2u thu\u1eabu v\u1edbi \u1ee9ng vi\u00ean. \u0110\u1ed1i v\u1edbi itviec.com s\u1ebd c\u00f3 tr\u00e1ch cung c\u1ea5p nh\u1eefng th\u00f4ng tin li\u00ean quan \u0111\u1ebfn \u1ee9ng vi\u00ean v\u00e0 ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng n\u1ebfu \u0111\u01b0\u1ee3c m\u1ed9t trong hai b\u00ean (li\u00ean quan \u0111\u1ebfn tranh ch\u1ea5p \u0111\u00f3) y\u00eau c\u1ea7u.<\/span><\/p>\n

Sau khi \u1ee9ng vi\u00ean, ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng \u0111\u00e3 gi\u1ea3i quy\u1ebft xong tranh ch\u1ea5p ph\u1ea3i c\u00f3 tr\u00e1ch nhi\u1ec7m b\u00e1o l\u1ea1i cho ban qu\u1ea3n tr\u1ecb itviec.com. Trong tr\u01b0\u1eddng h\u1ee3p giao d\u1ecbch ph\u00e1t sinh m\u00e2u thu\u1eabn m\u00e0 l\u1ed7i thu\u1ed9c v\u1ec1 ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng: itviec.com s\u1ebd c\u00f3 bi\u1ec7n ph\u00e1p c\u1ea3nh c\u00e1o, kh\u00f3a t\u00e0i kho\u1ea3n ho\u1eb7c chuy\u1ec3n cho c\u01a1 quan ph\u00e1p lu\u1eadt c\u00f3 th\u1ea9m quy\u1ec1n t\u00f9y theo m\u1ee9c \u0111\u1ed9 c\u1ee7a sai ph\u1ea1m. itviec.com s\u1ebd ch\u1ea5m d\u1ee9t v\u00e0 g\u1ee1 b\u1ecf to\u00e0n b\u1ed9 tin b\u00e0i v\u1ec1 n\u1ed9i dung c\u00f4ng vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng \u0111\u00f3 tr\u00ean itviec.com.<\/span><\/p>\n

N\u1ebfu th\u00f4ng qua h\u00ecnh th\u1ee9c th\u1ecfa thu\u1eadn m\u00e0 v\u1eabn kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c m\u00e2u thu\u1eabn ph\u00e1t sinh t\u1eeb giao d\u1ecbch gi\u1eefa 2 b\u00ean \u1ee9ng vi\u00ean, ng\u01b0\u1eddi tuy\u1ec3n d\u1ee5ng, th\u00ec m\u1ed9t trong hai b\u00ean s\u1ebd c\u00f3 quy\u1ec1n nh\u1edd \u0111\u1ebfn c\u01a1 quan ph\u00e1p lu\u1eadt c\u00f3 th\u1ea9m quy\u1ec1n can thi\u1ec7p nh\u1eb1m \u0111\u1ea3m b\u1ea3o l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a c\u00e1c b\u00ean<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Khi x\u1ea3y ra tranh ch\u1ea5p, C\u00f4ng ty \u0111\u1ec1 cao gi\u1ea3i ph\u00e1p th\u01b0\u01a1ng l\u01b0\u1ee3ng h\u00f2a gi\u1ea3i gi\u1eefa c\u00e1c b\u00ean nh\u1eb1m duy tr\u00ec s\u1ef1 tin c\u1eady v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a itviec.com theo c\u00e1c b\u01b0\u1edbc sau: B\u01b0\u1edbc 1: Th\u00e0nh vi\u00ean g\u1eedi khi\u1ebfu n\u1ea1i qua email itviec@itviec.com B\u01b0\u1edbc 2: B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a itviec.com […]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"categories":[],"class_list":["post-10860","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-1","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"acf":[],"yoast_head":"\nCh\u00ednh S\u00e1ch Gi\u1ea3i Quy\u1ebft Khi\u1ebfu N\u1ea1i - 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